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java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 errors appear on a portal 6.2 cluster environment
legacy Troubleshooting
Issue The following error messages occupy 90% of the log files which are now having a big size: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2...
Search Results Pagination uses IP Address instead of DNS Name when NGINX is configured
legacy Troubleshooting
Issue NGINX load balancer is set up in my environment. All URLs in the portal redirect using friendly DNS name. This does not work for the Search Results widget. When navigating the Search Results widget, it uses the...
Jackson libraries are missing in Liferay 7.2
legacy Troubleshooting
Issue I would like to use the Jackson libraries with the RestTemplate in Liferay 7.2 to convert messages to and from JSON, but receiving errors upon trying to use the MappingJackson2HttpMessageConverter. ...
'Nested Applications temporarily unavailable' error
legacy Troubleshooting
Issue After upgrading to DXP 7.2+, I see that some Nested Applications widgets are not displayed on my pages and instead show a Nested Applications temporarily unavailable error. Environment Upgrading from DXP 7.0 to DXP...
ClassCastException in Xerces with JBoss EAP 7.3 and IBMJava
legacy Troubleshooting
Issue When Liferay 7.3 is deployed on JBoss EAP 7.3 using IBMJava, the following exception is thrown at startup and the server fails to start: ERROR [ServerService Thread Pool --...
Upgrade to DXP 7.3 fails due to error about an already existing column
legacy Troubleshooting
Issue When running the DB Upgrade Tool, the upgrade fails due to an error regarding a duplicate or already existing defaultvirtualHost column. (See examples of the error below) Upgrading Oracle DB Caused by:...
Groovy Script to truncate the data of UserTrackPath Table
legacy How To
Issue If you want to truncate the data from UserTrackPath Table Environment Liferay DXP 7.2 Resolution Below is the Groovy Script which might help to truncate the data from UserTrackPath table. import...
Local development Liferay bundle will stop working with IllegalStateException: Send redirect after commit
legacy Troubleshooting
Issue Portal developers running a local Liferay bundle with a developer Activation Key may suddenly be unable to use the server. The interface will redirect to /c/portal/license URL showing the License Server...
Delay when fetching data from headless-admin-user/v1.0/user-accounts for the first time after server restart
legacy How To
Issue When running a REST API call as below:...
Caching js_resolve_modules calls
legacy Troubleshooting
Issue The load time and the amount of data that is requested from the server by caching resolved_modules should be reduced. Environment Liferay 7.2 with DXP-8 Resolution A hotfix has been provided and below is the...
After upgrading a staged environment from 6.2 to DXP, the tag function does not work properly
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Freemarker showing verbose exception
legacy Troubleshooting
Issue Freemarker is showing verbose exception on site, even though RETHROW is set. Environment Liferay DXP 7.2 Resolution The Journal Article error template can be configured with the following steps: Navigate to...
Is It Possible To Change Deployed War Location?
legacy How To
Issue The default location of the deployed war is ${liferay.home}/osgi/war folder. Is it possible to change the location?   Environment Liferay DXP 7.0+   Resolution You can use the following property to change the...
Updating the Time Zone of All Users in your Instance
How To
Introduction Liferay supports localization by language, time zone, and more. While Liferay has a default configuration for time zones, you can set the platform to use any standard time. After installing Liferay and...
Index is accessed at startup might result in [HTTP/1.1 404 Not Found]
legacy Troubleshooting
Issue You might encounter a behavior where Liferay tries accessing certain indexes that had a different name in previous versions. Normally this is not causing any issues, however you might have specific...
'TemplateNode cannot be cast to java.lang.String' error when using certain words in structures
legacy
Issue We have a structure that has a field called 'type' and being referenced in the advanced settings When we try to preview it, we get the above-mentioned exception in our logs Environment Liferay DXP...
Unable to bind to the LDAP server javax.naming.CommunicationException: [Root exception is java.lang.ClassNotFoundException: javax.net.ssl.SSLSocketFactory cannot be found by com.liferay.saml.web_
legacy Troubleshooting
Issue During the time of portal login using the LDAP users, the user('s) are able to log in successfully, LDAP connections have an active connection but observed the below warnings in the Liferay log.  2021-12-17...
RuntimeException - java.lang.IllegalArgumentException: none of the ciphers are supported by this JVM
legacy Troubleshooting
Issue Below RuntimeException throws which indicates listed ciphers are not available under the supported ciphers of the JVM. Caused by: java.lang.RuntimeException: java.lang.IllegalArgumentException: none of the...
The portal is not reindexing because the following error: "HTTP/1.1 413 Request Entity Too Large"
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: May 29 12:46:07.767 build-3886 liferay[liferay-5655d97f59-99cjk] [dxp] ERROR...
HTTP/2 protocol in Liferay Cloud
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay Cloud support HTTP/2? Environment Liferay...