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Does Liferay have an Attestation of Compliance to be PCI certified?
legacy
Issue We are in the process of reviewing application compliance and want to know if Liferay has an attestation of compliance (related to PCI), specifically the Payment Card Industry Data Security Standard? Environment...
Site Scope is Not Available in Data Migration Tool and Other Site-Scoped Menus
legacy Troubleshooting
Issue When using the Data Migration tool to import entries into a site-scoped Object, the "Scope" dropdown only displays the "Global" option. A similar behavior is observed in other areas, such as when editing a...
HTTP 403 when accessing headless admin taxonomy API
legacy Troubleshooting
Issue 403 Forbidden error when accessing the following Headless API: GET /o/headless-admin-taxonomy/v1.0/taxonomy-vocabularies/{VocabularyID}/taxonomy-categories Environment Liferay DXP 2025.Q2 Resolution Go to the...
Admin calendar is not responding when creating an event and/or hitting the publish button
legacy Troubleshooting
Issue The admin calendar is not functioning as expected after upgrading. It isn't able to successfully create events and populates the following error on the console: Uncaught...
Inconsistent Roles in Assign/Unassign Dialogs After Upgrade
legacy Troubleshooting
Issue After upgrading from Liferay DXP 7.2 to 2025.Q1, there are inconsistencies in the Site Roles displayed for users. While the main members list shows the correct roles for a user, the "Assign Roles" and...
How to handle Google Fonts locally
legacy How To
Issue For private environments with no access to the internet, we need to handle fonts locally. Environment Liferay DXP Quarterly releases Resolution The recommended way to handle custom fonts (especially in private,...
Field Group Fields Missing in "Untranslated" View for Non-Default Locale
legacy Troubleshooting
Issue When we check untranslated field group fields in our web content for the non-default locale, they are not visible. Environment Liferay DXP Quarterly Releases Resolution Contact Support and request a hotfix with...
Since property 'live.users.enabled' is deprecated, is there a replacement for managing session concurrency?
legacy
Issue The property live.users.enabled is required to manage simultaneous user logins via the auth.simultaneous.logins property. However, live.users.enabled has been marked as deprecated for a while. This raises...
Why is there a large difference in CPU usage within a clustered environment?
legacy
Issue When viewing Application Metrics, there is a large difference in CPU usage within a clustered environment. For example, CPU usage is showing 5% on one node while it is 50% on another node. Environment Liferay PaaS...
CVE-2025-27867
legacy
Issue We would like to verify if our Liferay instance is vulnerable to CVE-2025-27867. Environment DXP 7.3 Resolution Liferay does not use the Apache Felix Web Console out-of-the-box, and on its own, should not be...
Unexpected Page Redirection to an Invalid Friendly URL
legacy Troubleshooting
Issue When accessing a page with a valid friendly URL (e.g. /web/portal/manage-users), an unexpected redirection occurs to another URL (e.g. /web/portal/manage-users-a). The unintended page and its redirect...
Issue with Display Page Template URL for Web Content Articles
legacy
Issue I have an issue with the Display Page Template  URL. I have configured a Display Page Template named "Test News" to display the full article data for web content articles of type News. I assigned the friendly...
Chart Taglib is Unavailable in Liferay DXP 2025.Q1 and Later
legacy How To
Issue After upgrading to Liferay DXP 2025.Q1, custom modules that use the Liferay Chart Taglib fail to build or deploy. The build process may fail with an error indicating the chart library cannot be found: Could...
Analytics option not shown at site level
legacy Troubleshooting
Issue The Analytics option is not available at site level and you cannot configure it. Environment 2024.Q4.0+ Resolution Go to Instance Configuration > Analytics Configure the name of the provider (in this case...
How to set up a "maintenance" page in a PaaS non-prod environment
legacy How To
Issue I would like to use the maintenance page feature described at https://learn.liferay.com/w/dxp/cloud/support-and-troubleshooting/troubleshooting-tools-and-resources/maintenance-and-downtime and I would like to first...
Last Login Date is not updated in the User's and Organizations Menu
legacy Troubleshooting
Issue The Last Login Date displayed in the Users and Organizations UI is not updating accurately. Even after a user logs in, the date remains unchanged. Environment Liferay DXP 2024.Q4+ Resolution Enable Feature...
Where can I find the BrowserSnifferUtil.java class?
legacy
Issue After upgrading from 2023.Q3 to 2025.Q1, I can no longer find the com.liferay.portal.kernel.util.BrowserSnifferUtil class? Was it moved or deprecated? Environment Liferay DXP 2023.Q4+ Resolution In Liferay...
Upgrade to a Quarterly Release Fails with "Elasticsearch sidecar could not be started" Error
legacy Troubleshooting
Issue When upgrading from Liferay DXP 7.2 to a Liferay DXP 7.4 Quarterly Release, the server startup fails. The logs show errors related to Elasticsearch, such as: 2025-07-10 09:29:51.414 ERROR...
In the Documents and Media portlet, the search is not performed on the selected folder in its configuration
legacy Troubleshooting
Issue I have an issue with the documents and media portlet document search. I have two document folders and two document and media portlets on a page. One folder is set at a document folder, the other is set at another...
Client extensions for different business needs
legacy How To
Issue How we can leverage client extensions? Environment Liferay DXP Quarterly releases Resolution As of 2024.Q4 Liferay CLI tool and Liferay Themes Toolkit are deprecated. Instead, a new approach is available....