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ORA-00600 error when accessing to Roles Administration
legacy Troubleshooting
Issue When accessing to Roles Administration, the following error message appears: ERROR [https-jsse-nio-8443-exec-41][PortletServlet:109] Unable to process portlet...
Facing a 403 error while accessing the OOTB APIs
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Facing a 403 error with the OOTB APIs while...
LDAP causing slowness while logging in
legacy Troubleshooting
Issue When LDAP is enabled, the login process takes a long time (about 2 to 3 minutes), causing server performance issues. Expected Result: The login should be relatively quick (a few seconds). Actual Result:...
Some database tables are created per company
legacy
Issue When upgrading from 7.2 to 7.4, it seems that there are tables that appear multiple times with the only difference being the corresponding company ID. e.g., AccountEntry_x_COMPANY_ID Address_x_COMPANY_ID...
Getting the error 'no schema has been selected' while setting up the connection between Liferay portal and the PostgreSQL database
legacy Troubleshooting
Issue It was observed that as soon as the Liferay portal starts creating tables and populating with default data (in the new PostgreSQL 15.2 database), the below error prevents it from doing so: ERROR: no...
Can We Use Different JDKs for Elasticsearch and Liferay Containers?
legacy
Issue We are running Liferay w/ Elasticsearch and have observed that the specific versions are compatible only with different JDKs. How does this work? Can we use two different JDKs per container? Environment DXP 7.4...
ReadCount column removed from DLFileEntry table
legacy
Issue We are upgrading from Liferay DXP 7.0 to 7.4 and noticed that the ReadCount column of the DLFileEntry table has disappeared post-upgrade. Could you please provide us with some information how this column is...
Info about new parameters for SamlSpIdpConnectionLocalService.addSaml and updateSaml
legacy
Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2....
Audit portlet only available for Administrators
legacy How To
Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...
Text Verification field is not showing validator after clicking on Forgot Password
legacy Troubleshooting
Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button....
Liferay Marketplace cannot be accessed via Control Panel
legacy Troubleshooting
Issue When accessing Liferay Marketplace via Control Panel, the page does not load anything. Environment Liferay DXP 7.3. Resolution Check that your environment can access the URL https://web.liferay.com/marketplace,...
Cookie consent persistence: how to check the history of responses?
legacy
Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? Environment DXP 7.4+ Quarterly Release 2023.Q4...
Getting 'unsatisfied references' error after JAR deployment
legacy Troubleshooting
Issue When creating a service builder project and after deploying the Jars files, it shows the unsatisfied references'' in the GOGO shell. Steps to reproduce: Start the server. Deploy the JAR file. Navigate to...
Compatibility of Liferay with Spring 6.1
legacy
Issue When is Liferay going to be compatible with Spring 6.1? Environment Liferay DXP 2023.Q4.0 Resolution Spring 6.1.x also requires Jakarta EE 9+ API, which is not currently supported by DXP. The initial...
Can Liferay run using a JRE instead of a JDK?
legacy Troubleshooting
Issue I am using a Java JRE and encountering errors such as: A fatal error has been detected by the Java Runtime Environment Environment Liferay DXP Liferay Portal Resolution Liferay DXP/Portal requires a TCK-certified...
"Column count doesn't match value count at row 2" error occurs while upgrading to 2024.q1.1 using MariaDB as database
legacy Troubleshooting
Issue Upgrading Liferay DXP 7.3 to Quarterly 2024.q1.1 shows the error "Column count doesn't match value count at row 2" in the log. Environment 2024.q1 MariaDB 10.4 Resolution A possible cause is that the...
Captcha text null when using a captcha portlet
legacy Troubleshooting
Issue CAPTCHA Verification is being failed. This only occurs when using a custom captcha portlet, captcha components from the portal (for example, the "forgot password" page) work properly. Environment Liferay DXP...
Non-Productive Nodes can see Productive Nodes after switching to JDBCPing
legacy Troubleshooting
Issue In the context of having the Non-Productive environment and the Productive environment within the same network, there are MergeView traces in logs where nodes from non-productive and productive environments...
The Minification of JS Files are Being Downloaded as Separate Files to the Browser
legacy
Issue Whenever we deploy an NPM portlet (Angular / React), it does not do the minification of js files it has in the package.json file and rather they are downloaded as separate files to the browser which is impacting...
Email notification using incorrect SMTP server in Virtual Instance
legacy Troubleshooting
Issue When using virtual instances with separate SMTP server configurations, email notifications are sent using the SMTP server of a different instance instead of the correct instance's SMTP server. Environment...