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(IX_228562AD) violated on Server restart caused by a DuplicateLockException
legacy
Issue Unique constraint (IX_228562AD) violated on Server restart. It could be shown as an ERROR log message in JDBCExceptionReporter class and an INFO log error in BackgroundTaskMessageListener class. 2022-04-20...
Files in the document_library folder are owned by the root user
legacy Troubleshooting
Issue After executing the portal with the Linux root superuser, some files and folders in the $LIFERAY_HOME/data/document_library folder are now owned by the root user and can't be accessed by the...
Disable/Stop the immediate login post resetting the password
legacy
Issue How to disable/stop the immediate login post resetting the password and want users to redirect to the login page. Environment Liferay DXP 7.2 Resolution The default functionality of Liferay is to log...
Gradle build without internet connection
legacy
Issue How to build the Gradle workspace without an internet connection? Steps to run the gradlew command using offline mode Environment Liferay DXP Resolution We have improved the offline support in the most recent...
'The string this-site,this-site does not correspond to a valid search scope preference' console errors
legacy Troubleshooting
Issue Even though the hotfix that was generated by including LPS-146763 is installed, the following errors appear. ERROR [default task-83][BaseJSPSettingsConfigurationAction:83] Unable to include JSP...
The Layout table still contains database references for removed sites
legacy Troubleshooting
Issue Not all references to a deleted site are removed since entries in the Layout table that had the site's groupId are still present after the deletion is complete. Steps to Reproduce 1. Start a clean DXP 7.3...
Alternative for browser native dialogs when Liferay is rendered in cross-domain iframes
legacy
Issue Is there a roadmap for Liferay to deal with Chrome's decision to remove JS dialogs from cross-origin Iframes? Since this can create issues such as using the Control Panel when Liferay is using one of those...
Unable to configure Outlook
legacy Troubleshooting
Issue Steps Followed: 1. portal-ext. properties:  mail.session.mail.smtp.auth=true mail.session.mail.smtp.starttls.enable=true  2. Navigate to Server Administration -> Mail Outgoing SMTP Server: smtp.office365.com...
CounterLocalService.fetchCounter" does not exist in DXP 7.2 or later versions.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Page .lar exports are failing to be imported due to a "DuplicateVocabularyException: A category vocabulary with the name topic already" exists
legacy Troubleshooting
Issue Page .lar exports from one 7.3 environment are currently failing to be imported in a separate 7.3 environment due to the following error:  DuplicateVocabularyException: A category vocabulary with the name topic...
java.lang.UnsatisfiedLinkError: Native Library xxxx already loaded in another classloader after redeploying
legacy Troubleshooting
Issue In our custom developments, we are using a Jar library that uses an external native loaded using JNI. When we deploy our custom development in a clean environment everything works fine, but if we redeploy it,...
After installing a new portal with an AdvancedFileSystemStore document_library, the images aren't shown
legacy Troubleshooting
Issue After migrating, upgrading or installing a new portal with an existing database and document library folder using the AdvancedFileSystemStore the images and documents aren't accessible....
When the data for 'from address' and 'from name' are more than 50 characters, custom calendar notification templates cannot be saved
legacy Troubleshooting
Issue The notification template is not being saved Steps to reproduce: 1. Add a 'Calendar' portlet to page 2. Navigate to Calendar settings 3. Navigate to notificationtemplates tab 4. Edit 'from address' and 'from...
The DXP/Portal WAR's shielded-container-lib/ directory to load libraries
legacy How To
Issue Shielded container library in DXP 7.4 over global classpath(tomcat-<version>/lib/ext/ directory to load libraries globally) Environment Liferay DXP 7.4 Resolution The DXP/Portal WAR's shielded...
Product specifications are not getting created if not available on the portal
legacy Troubleshooting
Issue When specifications are not available on the portal. It's giving 500 Internal Server Error in the response body while creating the product via headless API. Steps to reproduce: 1. Create a product by using...
Product status is not updating by using Patch API
legacy Troubleshooting
Issue PATCH API is not updating the status of the product workflow. Steps to reproduce: 1. Create a product via headless API( request is attached). 2. Check the status of the product in UI ( It's showing as draft...
Old auditing data taking up database space
legacy
Issue Are there any alternative methods to manage audit data? Environment DXP 7.3   DXP 7.2 Resolution As an alternative to saving all of the logging data into the database, instead, we may choose to save it to a...
Audit modules is not starting after upgrade
legacy Troubleshooting
Issue After upgrading from Liferay Portal 6.2 to Liferay 7.2. The following audit module error is appearing. 2020-11-05 10:07:14.615 INFO [Start Level: Equinox Container:...
Troubleshooting java.lang.NoClassDefFoundError/java.lang.ClassNotFoundException
legacy Troubleshooting
Issue java.lang.NoClassDefFoundError or java.lang.ClassNotFoundException on portal startup only. Environment Portal containing custom modules including optional dependencies. Resolution Review the deployed...
Layout permissions lost upgrading from 6.2 to 7.2
legacy Troubleshooting
Issue After the upgrade from 6.2 to 7.2, several Layout permissions have been changed. Some pages restricted to the user Guest are accessible after the upgrade. There are rows in the ResourcePermission table with the...