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CPU activity is high with large number of open sessions
Issue High CPU activity can have multiple causes.  Reviewing heap dumps may show a large number of objects org.apache.catalina.session.StandardSession. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution A high number of open sessions could point to a misconfiguration of...
How to configure asynchronous logging in Liferay
Issue How can I configure Log4j to use asynchronous logging in Liferay? Environment DXP 7.2 DXP 7.3 DXP 7.4 Quarterly Releases Resolution DXP 7.2 and DXP 7.3 NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay...
ORA-00600 error when accessing to Roles Administration
Issue When accessing to Roles Administration, the following error message appears: ERROR [https-jsse-nio-8443-exec-41][PortletServlet:109] Unable to process portlet com_liferay_roles_admin_web_portlet_RolesAdminPortlet: org.apache.jasper.JasperException:...
How to run Liferay Tomcat as a Windows Service?
Issue We are currently running the tomcat from the command line, but I would like to know how to run it as a Windows service. Environment DXP 7.3+ Resolution Create a clean Tomcat Apache service to make sure it installs correctly 1. Create a sample directory like...
Configuring CXF Endpoints and Soap Extenders programmatically from 2024.q1
Issue It is created a customization SOAP extension module following the next documentation to create new endpoint. The component has inside in folder resources → configuration next files:...
"Column count doesn't match value count at row 2" error occurs while upgrading to 2024.q1.1 using MariaDB as database
Issue Upgrading Liferay DXP 7.3 to Quarterly 2024.q1.1 shows the error "Column count doesn't match value count at row 2" in the log. Environment 2024.q1 MariaDB 10.4 Resolution A possible cause is that the rewriteBatchedStatements=true parameter is being used in the connection url for...
Can Liferay run using a JRE instead of a JDK?
Issue I am using a Java JRE and encountering errors such as: A fatal error has been detected by the Java Runtime Environment Environment Liferay DXP Liferay Portal Resolution Liferay DXP/Portal requires a TCK-certified Java JDK.  See the Liferay DXP compatibility matrix to choose a JDK...
Captcha text null when using a captcha portlet
Issue CAPTCHA Verification is being failed. This only occurs when using a custom captcha portlet, captcha components from the portal (for example, the "forgot password" page) work properly. Environment Liferay DXP 7.4 Resolution There is a serveImage method for ResourceRequest (portlet)...
Some database tables are created per company
Issue When upgrading from 7.2 to 7.4, it seems that there are tables that appear multiple times with the only difference being the corresponding company ID. e.g., AccountEntry_x_COMPANY_ID Address_x_COMPANY_ID CommerceOrder_x_COMPANY_ID CommercePricingClass_x_COMPANY_ID...
Facing a 403 error while accessing the OOTB APIs
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Facing a 403 error with the OOTB APIs while accessing '/headless-delivery/v1.0/sites/145009/content-structures' using Postman....
LDAP causing slowness while logging in
Issue When LDAP is enabled, the login process takes a long time (about 2 to 3 minutes), causing server performance issues. Expected Result: The login should be relatively quick (a few seconds). Actual Result: The login takes roughly 2–3 minutes. Environment Liferay DXP 7.3 Liferay DXP...
How to get Javadocs for Quarterly Release or DXP Updates?
Issue Require Javadocs, let's say for DXP 2025.Q2 Environment Liferay DXP [any update/Quarterly Release] Resolution Liferay has Javadocs at Learn (see here). This stores the latest Javadocs. If you are looking for a specific release, go to https://releases.liferay.com/dxp/, find your...
Custom Bag JSP override fails on JBoss
Issue When deploying a module that contains a CustomJSPBag to override a JSP, the file is created at wrong path. After the deployment the files should be created in the correct path, for example: '/standalone/deployments/ROOT.war/html/taglib/ui', but it wrongly creates...
ERR_SSL_PROTOCOL_ERROR occured in the browser while attempting to access Liferay login page at http://IP:8080/c/portal/login
Issue While accessing the Liferay login page after hitting http://IP:8080/c/portal/login, it shows the below SSL error on the browser's UI. "This site can’t provide a secure connection IP(10.x.x.x) sent an invalid response. ERR_SSL_PROTOCOL_ERROR" Environment Liferay DXP 7.0+ Resolution...
When will Java 17 be supported?
Issue I believe Java 17 is necessary for Spring 6 compatibility, and for being ready for the future of many Java libraries, I think Liferay should be compatible to Java 17 as soon as possible. Resolution We are working on making Java 21 supported. For further information about the...
"Elasticsearch node search-1 does not meet the minimum version requirement of 7.16" when updating to u30
Issue During our recent update to Update 30, the portal experienced an issue and did not start correctly. The logs show the following error: Elasticsearch node search-1 does not meet the minimum version requirement of 7.16 Environment Liferay DXP 7.3 Resolution This error indicates the...
Language Override key are not reflecting on other Nodes
Issue In the clustered environment, when the user creates a new language override key on one node, it is not displayed on other nodes. Steps to Reproduce: 1. Start a two-node cluster of Liferay 7.4. 2. In one node, navigate to Control Panel→ Language Override and create a language...
Does Liferay support Enums as Request Parameters?
Issue We have a custom module that was created using a REST Builder Template and have observed that our query parameters are not functioning correctly after setting an enum. We tried executing through both Postman and the Liferay API Explorer, but it does not work as expected. ...
Java EL Expression Performance Issue after Upgrade
Issue I recently updated to Liferay 7.4 and I'm seeing performance issues. I have custom JSP files with EL Expressions (expressions like ${expressionName}) deployed. In thread dumps taken during the performance issues, and I see a large number of threads that are in the BLOCKED state...
Email notification using incorrect SMTP server in Virtual Instance
Issue When using virtual instances with separate SMTP server configurations, email notifications are sent using the SMTP server of a different instance instead of the correct instance's SMTP server. Environment Liferay DXP 7.4 Resolution To resolve this behavior, open a help center...

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