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HTTP 403 when accessing headless admin taxonomy API
legacy Troubleshooting
Issue 403 Forbidden error when accessing the following Headless API: GET /o/headless-admin-taxonomy/v1.0/taxonomy-vocabularies/{VocabularyID}/taxonomy-categories Environment Liferay DXP 2025.Q2 Resolution Go to the...
Admin calendar is not responding when creating an event and/or hitting the publish button
legacy Troubleshooting
Issue The admin calendar is not functioning as expected after upgrading. It isn't able to successfully create events and populates the following error on the console: Uncaught...
Site Scope is Not Available in Data Migration Tool and Other Site-Scoped Menus
legacy Troubleshooting
Issue When using the Data Migration tool to import entries into a site-scoped Object, the "Scope" dropdown only displays the "Global" option. A similar behavior is observed in other areas, such as when editing a...
Unauthenticated Users are not redirected to the Login Page when accessing a Resource URL
legacy
Issue When an unauthenticated user tries to access a resource URL (e.g., a direct link to a PDF served by a portlet), they are not redirected to the login page. This behavior is observed for URLs that contain the...
How to Attach a File from a Form Submission to the Notification Email
legacy How To
Issue When a user uploads a file through a Liferay Legacy Form, the notification email is sent, but the uploaded file is not included as an attachment. Is there a way to include a file uploaded through a...
OAuth2 Token sometimes gets 401 response
legacy Troubleshooting
Issue Sometimes users are unable to log in because their OAuth2 tokens receive a 401 "Unauthorized" response. This seems to happen randomly, and the tokens should be valid. Environment Liferay DXP Resolution...
Where can I find the BrowserSnifferUtil.java class?
legacy
Issue After upgrading from 2023.Q3 to 2025.Q1, I can no longer find the com.liferay.portal.kernel.util.BrowserSnifferUtil class? Was it moved or deprecated? Environment Liferay DXP 2023.Q4+ Resolution In Liferay...
Email Notification fails to deliver when recipient type is set to the Owner role
legacy Troubleshooting
Issue A trigger on a custom object is configured to send an email, but it fails to deliver it when the recipient type is set to Owner. Environment Liferay DXP 2025.Q1 Resolution This is an known issue on this...
Seperate SSL for virtual instances
legacy How To
Issue We have multiple SSL certificates and want to use them in virtual instances that run under a different domain from the main instance. Environment DXP 2024.Q3 Resolution If behind a reverse proxy, configure...
Session Timeout Setting Does Not Take Effect
legacy Troubleshooting
Issue After configuring the session timeout in the portal-ext.properties and web.xml files, the session still expires sooner than the configured value. For example, the session expires after 15 minutes, even...
Liferay AI capabilities
legacy
Issue We would like to gain more information about Liferay's AI capabilities. Environment Liferay DXP Quarterly releases Resolution Liferay DXP integrates with external AI systems to enhance and accelerate your...
Does Liferay support IPv6?
legacy
Issue Does Liferay support IPv6? Environment Liferay QR Resolution We plan to support IPv6 at the load balancer level using a dual-stack approach. While this requires some development on the Liferay side,...
Why is the Product Specification Key Different from the One Defined in the Specification List?
legacy
Issue When creating a product specification, a key is defined under Product Management > Specifications. However, after adding this specification to a product, the Product Specification widget on the product page...
Datasets Are Not Displayed After Upgrading to DXP 2025.Q2
legacy Troubleshooting
Issue After upgrading to DXP 2025.Q2, existing Datasets are not displayed on pages. The Dataset fragment may appear collapsed when editing the page but is not rendered for users. Newly created Datasets are displayed...
Node in Cluster Fails to Start with Deadlock and Circular Reference Errors
legacy Troubleshooting
Issue When starting a Liferay DXP cluster, the node fails to start and gets stuck. The thread dump show a combination of errors, including deadlocks, circular references, and class not found...
Field Group Fields Missing in "Untranslated" View for Non-Default Locale
legacy Troubleshooting
Issue When we check untranslated field group fields in our web content for the non-default locale, they are not visible. Environment Liferay DXP Quarterly Releases Resolution Contact Support and request a hotfix with...
Empty searches return no results using a Text Match Over Multiple Fields blueprint element
legacy Troubleshooting
Issue When a Blueprint is configured with the Text Match Over Multiple Fields element, performing an empty search yields no results. Environment Liferay DXP 7.4 U5+ Liferay DXP Quarterly Releases Resolution Text...
Headless Batch Import: Attachment Field with URL Creates Duplicate Empty File
legacy Troubleshooting
Issue When using the Headless Batch Engine to import Object Entries with an attachment field using a file URL, following the documentation here, we see that it creates duplicate empty files. Environment Liferay DXP...
Despite the fix "Relay state exceeds 80 bytes" error and redirections to IDP
legacy Troubleshooting
Issue Despite the fix "Relay state exceeds 80 bytes" error and redirections to IDP We found this article and had a hotfix with LPS-76246 We found that the fix is not applied correctly. Environment Liferay DXP 7.3...
Asset Publisher Back Button Redirects to a Blank Page Instead of the Previous Page
legacy Troubleshooting
Issue When using an Asset Publisher to display a list of assets, clicking on an asset correctly navigates to a detail page. However, when clicking the 'back' arrow provided by the Asset Publisher on the...