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Redirect URL not working in DXP 7.4
legacy Troubleshooting
Issue Redirect URL is not working in DXP 7.4 Back Button doesn't work in a DXP 7.4 environment with redirects configured. Environment DXP 7.4 Resolution redirect.url.security.modehas been removed in DXP 7.4 from...
Unable to sync callable error during upgrade
legacy Troubleshooting
Issue You might encounter the following error during your upgrade attempt: ERROR [main][DependencyManagerSyncImpl:54] Unable to sync callable java.lang.NullPointerException: null   at...
Installing hotfix on weblogic server
legacy How To
Issue How to install the hotfix on weblogic server Environment Liferay DXP 7.0 - 7.4 Resolution Although this documentation explains Setting Up the Patching Tool in Weblogic, here are the easy steps Check...
P_AUTH is ignored when using JSONWS API
legacy Troubleshooting
Issue When using JSONWS API with the P_AUTH parameter instead of credentials (email/password), the response is HTTP code 403: Forbidden. Environment Liferay DXP (any version) Resolution According to our...
Headless API is unable to get global vocabularies on virtual instance
legacy Troubleshooting
Issue Unable to fetch the global vocabularies on virtual instance using Liferay headless API Steps to Reproduce: Create a virtual instance (Control Panel > Virtual Instances)  Get the virtual instance "Global" Site...
Boot Delegation List Did Not Upgrade Correctly
legacy Troubleshooting
Issue We are seeing the following errors in the console log after upgrading: ERROR - NoClassDefFound ERROR - Unable to Execute Method ProcessMax  ERROR - Expando Bridge Cannot be Found Environment DXP 7.1 DXP 7.2 DXP...
Can Not Create a Virtual Instance
legacy Troubleshooting
Issue When trying to create a virtual instance, an error "Please enter a valid virtual host" shows up. Actually the virtual host is verified to be working. After enabling the DEBUG log for...
Cluster instability
legacy Troubleshooting
Issue Liferay clustering with jGroups has been bound to HTTP thread and can cause severe cluster instability "ajp-nio-10.141.26.102-8009-exec-189" #12374 daemon prio=5 osprio=0 tid=0x00007f1d18097ac0...
Not possible to add Custom Entry on page
legacy Troubleshooting
Issue Mapping with Custom Objects is not working on Pages Steps to Reproduce: 1) Menu > Control Panel > Objects 2) Create a Custom Object 3) Navigate to Custom Object and click on the Fields tab 4) Add a Custom...
How to get all sites or friendly URLs where the article is displayed?
legacy How To
Issue We are searching for a way to obtain where one article is displayed; based on the articleId. I did not find any clear way to achieve our goal in Documentation. The list should contain a list of friendly URLs or a...
Users can't see all of their own roles when they make a my-user-account headless API call
legacy Troubleshooting
Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their...
What is 224.0.75.75:7500 in Unicast Cluster
legacy
Issue When configuring unicast cluster, the following ip/port combination is opened: 224.0.75.75:7500 Environment Liferay cluster with unicast (TCP) configuration. Resolution Is a diagnostic address opened by...
Is there a Headless API to retrieve a User Profile Image?
legacy
Issue I would like to retrieve a user profile image via Headless API. Environment DXP 7.4 Resolution Currently, there is no Headless API for retrieving User Profile Images. Additional Information A feature...
java.net error URISyntaxException:Illegal character in path at index 0 occurred during the export process
legacy Troubleshooting
Issue While exporting web content, users keep running into errors, but the export is still successful despite the number of errors. Steps to reproduce: 1) Startup DXP 7.3 u23 2) Create a structure with 'text',...
Deprecated redirect URL portal properties
legacy Troubleshooting
Issue Migrating from Liferay 7.2 to Liferay 7.4, we noticed that the usual redirection properties have been deprecated. We are using the below properties in the portal-ext.properties: redirect.url.security.mode=domain...
Set up a scheduled job which runs at the same time regardless of the winter/summer time
legacy
Issue I would like to have a scheduled job that uses a time zone independent of my instance time zone for the execution of Job Scheduler tasks, so it runs at the same time (e.g. 10:00 AM) Environment Liferay DXP 7.4...
The server is starting up with a broken UI
legacy Troubleshooting
Issue Even after clearing the temporary folders, the portal does not start up properly after installing a new hotfix: INFO [main][ModuleFrameworkImpl:1971] Starting web bundles ERROR [Start Level: Equinox...
CannotAcquireLockException is shown in the server logs
legacy Troubleshooting
Issue A CannotAcquireLockException is shown several times in the server log: ERROR [http--10.1.1.133-8080-281][JSONWebServiceServiceAction:97] org.springframework.dao.CannotAcquireLockException:...
Server shuts down abruptly when installing hotfixes in Docker
legacy Troubleshooting
This resolution describes hardware recommendations that should only be implemented at the discretion of your team. Liferay Support is not required to make any hardware recommendations or offer any guidance on hardware...
Served pages contain links with URLs including the port number
legacy Troubleshooting
Issue The server is generating HTML/pages with links containing the Web Server's port number in the URL. Example: https://www.myliferayportal.com:443 Environment All DXP versions Resolution If you want to avoid this...