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Web Content Not Showing as `Translated`
legacy Troubleshooting
Issue After creating a web content in English, then selecting a new language and translating the content, we're able to publish, but the content remains untranslated. We created a sample web content and...
Download Liferay Quarterly Releases Using the Linux Command Line
legacy How To
Issue I want to download Liferay using the Linux command line rather than going through a web browser. Environment Liferay DXP Quarterly Releases Resolution Liferay offers a release directory that can be downloaded...
The portal is not reindexing because Elastic Search has reached the maximum number of shards.
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: Validation Failed: 1: this action would add [1] shards, but this cluster currently has...
Unable to upload blog images after upgrading to 2024.Q1.1
legacy How To
Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or...
Locating Configurations in OSGi in Backup
legacy
Issue Where could I locate files such as modules, Marketplace packages and WAR files from the backup? What are the files we take from Document Library in the backup? Environment Paas and SaaS Resolution What are...
User's chosen Prefix does not save when switching between Languages
legacy
Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...
com.liferay.portal.kernel.exception.LocaleException occurs during upgrade
legacy Troubleshooting
Issue I am receiving the following locale exception error when upgrading my database:  ERROR - Failed upgrade process for module com.liferay.layout.admin.web com.liferay.portal.kernel.upgrade.UpgradeException:...
Detecting Unsuccessfully Deployed Components on Startup
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to detect unsuccessfully deployed components on...
Changes in a site's widget page variation also affects the hierarchy in other variations
legacy
Issue Is it possible to configure Liferay so that a change in one site's widget page variation does not also affect another page's hierarchy?  Environment Quarterly Release Resolution Unfortunately, there is no...
Understanding the 'locales.enabled' property and the Instance Settings language configuration
legacy
Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...
What are the conditions to decide if a page inherits its theme?
legacy
Issue The UI allows you to determine whether a page inherits its parent's theme or has a custom theme applied. However, the Layout table does not contain a field specifying theme inheritance. Then, what criteria are...
Product Description contains HTML elements
legacy Troubleshooting
Issue When searching products, the product description contains HTML elements. Steps to Reproduce: 1. Create a site using the Minium accelerator. 2. Navigate to Commerce > Product Management > Products 3. Open Brake Fluid and...
Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4
legacy Troubleshooting
Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles:...
The account email address is set to null
legacy Troubleshooting
Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry...
When using 3G, "Related Asset" is not selected immediately
legacy
Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other...
Content Pages and Fragments are not getting indexed after Saving
legacy Troubleshooting
Issue We are using Remote Elasticsearch, and noticed that it does not index content page or fragment on save Once we add or update a HTML fragment on a content page, the page will not be returned, when searching...
Calling UserImporter in com.liferay.portal.security.exportimport.api throws unsatisfied references error.
legacy Troubleshooting
Issue On 7.3 we are using this class to Import users from a SamlProvider: com.liferay.portal.security.exportimport.UserImporter.importUser(long companyId, String emailAddress, String screenName) We call the service by...
Vulnerability: Robots.txt file must not be accessed and should be blocked
legacy Troubleshooting
Issue Encountered a vulnerability issue with the robots.txt file and the vulnerability test suggests preventing the robots.txt file from being accessed. Environment Liferay DXP 7.3 Liferay DXP 7.4...
Facing UI error in the AI creator when adding the API key
legacy Troubleshooting
Issue AI creator is not working; it is showing the UI error when adding the API key to the Liferay instance. Steps to reproduce: 1. Start the server. 2. Navigate to the Global Menu → Control Panel tab → Instance...
GitHub Token Leak Exposure
legacy
Issue GitHub Personal Access Token has been leaked in a public Docker container hosted on Docker Hub. Some of the malicious packages like testbrojct2, proxyfullscraper, proxyalhttp and proxyfullscrapers work...