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A/B testing is not showing data in Analytics Cloud
legacy Troubleshooting
Issue We are currently running an A/B test. The entire team is hitting the page and we've noticed that no data has been flowing over to Analytics Cloud. Environment 7.4 DXP Analytics Cloud Resolution When...
Filter CAPTCHA words
legacy Troubleshooting
Issue We want to filter which words are being displayed on in Liferay Simple Captcha The DictionaryWordTextProducer is one of the Text Producers that Liferay’s SimpleCaptchaImpl is configured to use by default....
Page editor fails to render if a user who commented on the fragment is deleted
legacy Troubleshooting
Issue If a user posts a comment on a fragment and then the user is deactivated and consequently deleted afterwards, the fragment becomes unavailable for editing. Environment DXP 7.4 U75 Resolution The fix...
Paragraph fragment doesn't display mapped text field's line breaks
legacy
Issue We created a structure with a text field and put multiple lines in the web content After that, we added a Paragraph fragment to a page and mapped the web content's text field to it, it displays the...
Security Managers, Vul ID: V-222936 STIG 
legacy
Issue Vul ID: V-222936 STIG is flagged when Java Security Managers are not enabled. It states that "The Java Security Manager must be enabled." Environment  DXP 7.1 Resolution Liferay DXP does not currently support...
Exception executing batch [java.sql.BatchUpdateException: data exception: string data, right truncation ; size limit: 75 table: COMMERCEVIRTUALORDERITEM column: URL]
legacy Troubleshooting
Issue Virtual Product URLs can contain only 75 characters Steps To Reproduce 1. Create a Minium 2. Money Order is enabled 3. Create a Virtual Product with a price 4. Into the URL, put something that contains more...
Asset Publisher Template for the Web Content Display is unusable after deleting owner of the content
legacy
Issue After deleting a user from the portal, content created by it gets inaccessible if trying to edit with the specific user tag on Asset Publisher. Environment Liferay Portal 6.2+ Resolution Liferay does...
Need to check access logs from webserver in Liferay PaaS environment
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which...
Access-control-allow-origin CORS Header not honoring System setting Configuration
legacy
Issue When configuring CORS headers in System Settings we are seeing that access-control-allow-origin header doesn't always have the configured value. Environment Liferay DXP 7.4 Resolution According to the...
How can a non-admin user access the Content Dashboard
legacy How To
Issue I would like to create a non-admin user with permission to access the Content Dashboard. Environment Liferay DXP 7.4 Resolution To make the Content Dashboard accessible to a non-admin user, you will need to...
Clicking Back in Edit Mode leads to Error Page
legacy Troubleshooting
Issue When editing a content page in our environments, trying to exit using the back arrow leads to an Error page and a NullPointerException when rendering the page. On the url, the parameter...
Client Extension fails to deploy when extension name is too long
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if...
CI service's monitoring data is not visible in cloud console
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...
Web content's category is added in the page source
legacy
Issue When we add a category to a web content and view it, the page source contains the category's name as a meta element Is it intended? Environment Liferay DXP 7.0+ Resolution The behavior is intended,...
Switch to Docker
legacy
Issue We just switched to a Docker setup and we would like to know if we need a new license or not.  Environment Liferay on Docker Resolution One license is for one instance only.  Additional Information...
Allow more flexibility in setting up URLs
legacy
Issue Is there any availability of a friendly setup of URL when a display page template is used, by default the platform sets the "/w/" in the URL for all contents using display page templates, and personalization...
Remote tax calculation option is displayed
legacy Troubleshooting
Issue The remote tax calculation option is displayed Steps to reproduce: Create a new Channel using Minium Open the Global Menu and Navigate to Commerce > Channel View the Tax Calculations section Expected...
Duplicate user errors when setting up a SAML Authentication to replace an existing Token-Based SSO
legacy Troubleshooting
Issue When trying to set up a SAML authentication to replace existing Token-Based SSO, there are errors that populate stating that the user and/or email address is already in use.  A user with company 1xxxx and email...
Can you change the Content Ratings Widget/Page Ratings Widget's default "Star" selection when placed outside of a Collection Display?
legacy How To
Issue The Content Ratings/Page Ratings Widgets are alterable by changing the configurations in Site Settings > Social. When trying to change the configurations for a Content Ratings/Page Ratings Widget located...
Can I integrate an additional Captcha Engine?
legacy
Issue Currently, Liferay offers 2 Captcha Engines out of the box: Simple Captcha and Google reCaptcha 2 We would like to use another Captcha service.   Environment Liferay DXP 7.4   Resolution At the moment it is not...