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Feature
RankingIndexCreationBundleActivator error after running an upgrade
legacy Troubleshooting
Issue After running an upgrade, we found the following errors in the logs: 2023-11-29 22:13:14.432 ERROR...
Configure SMTP (Mail Server) on Liferay SaaS Environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server...
How to setup a timezone on DXP
legacy How To
Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...
Unable to register portal instance, NullPointerException at TextEmbeddingFieldCreationPortalInstanceLifecycleListener
legacy Troubleshooting
Issue When starting the portal we obtain below stacktrace that prevents from starting it correctly: 2023-11-07 07:33:58.152 WARN [main][PortalInstanceLifecycleListenerManagerImpl:204] Unable to register...
Requests to Liferay with an invalid HOST request HTTP header returns the default site
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Requests to Liferay with an invalid HOST request...
Unable to add more than seven favorite structures from the web content administration
legacy Troubleshooting
Issue When trying to add favorite structures from the web content section, the following message is displayed when number of structures selected is equals to 7-> 'Warning:Right now your quick menu is full of favorites....
How to implement segmentation by geolocation?
legacy How To
Issue I want to apply a user segment based on a geolocation condition. Is it possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.4 u44+ Since Liferay DXP 7.4 u44+, this functionality...
Video previews not being generated
legacy Troubleshooting
Issue Video previews are not being generated in the environment. There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created....
Elasticsearch setup without a proxy
legacy Troubleshooting
Issue I have a web proxy in place and Liferay uses it when trying to connect to a remote Elasticsearch server, which causes the connection to fail. I do not want Liferay to use the proxy when trying to connect...
LDAP Related Queries
legacy
Issue If the password is changed in the Active Directory, the user will still be able to log in to DXP? If we delete the user from Active Directory, the user will still be able to log in to DXP? How to import/ export...
OpenGraph image preview looks pixelated in page settings
legacy
Issue We are facing an issue with OpenGraph and images. OpenGraph uses preview images instead of the full size images. Therefore, the image is too small for Twitter/X and Facebook to use it. Upon further clarification and...
How to Change the Control Panel Favicon
legacy How To
Issue Is there a way to change the default icon for the Control Panel to something custom? Environment DXP 7.4 Resolution There are two ways to modify the favicon: The easiest way is creating their own theme...
Chrome lighthouse results for mobile device is poor
legacy How To
Issue Chrome's built-in lighthouse testing results for LCP and FCP rates, appear to be fine for desktop but not mobile devices. Steps to reproduce: Start a vanilla instance of DXP Stay on the current home page and...
Why does %E2%80%8B appear at the end of my friendly URL?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A friendly URL has been configured, but when accessing the link,...
Is it possible for web content to not have a friendly URL associated with it?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue It is desired to know if there is the possibility for web content...
Data Provider fails to provide data for a text field
legacy Troubleshooting
Issue I am trying to fill a text field using the DDMRestDataProvider and the Autofill Rule. I was inspired by the following article:...
Web content links do not open when "Data Acquisition Method : Manual" is set in the Asset Publisher widget
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
ADA Accessibility - I expect the Home page to be keyboard accessible when zoomed to 400%
legacy Troubleshooting
Issue Expected Result: I expect the Home page to be accessible via keyboard when the page is zoomed in to 400%, and for the left navigation panel to collapse when zoom is applied. Actual Result: The left...
BasePanel class does not have setPortlet method
legacy Troubleshooting
Issue Post Upgrading Liferay DXP 7.2 to DXP 7.4, the user tries to upgrade their custom code which uses the BasePanel class. Below error is encountered while trying to deploy the code The method setPortlet(Portlet)...
Files are Azure Blob are being repeatedly fetched
legacy Troubleshooting
Issue If a customer has a large enough document library and enough pages in the blob storage, there is a chance that when the file/document is fetched, too many pages will be fetched causing the file to never be...