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Unable to display web content preview in Site Administration
legacy Troubleshooting
Issue When trying to display a web content preview through the web content admin portlet: Administrators may notice various issues: The preview does not load at all The preview loads, then disappears The preview...
Is there any real-time alert from Liferay SaaS when the production server is down?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If the production goes down, is there any real-time...
User Segments and Personalization
legacy
Issue  Unable to find the 'Segments' and 'Personalization' option. Environment Liferay 7.1 Liferay 7.2 Resolution In Liferay DXP 7.2, the creation of user segments and experience personalization are introduced as...
Got the error "saml-hook.war does not support this version of Liferay" after deploying the Liferay Connector to SAML 2.0 lpkg
legacy Troubleshooting
Issue Got the error saml-hook.war does not support this version of Liferay in log after deploying the SAML 2.0 lpkg (version 6.0.0) on DXP 7.1 fix pack dxp-18 Environment Liferay DXP 7.1 Resolution The root cause for...
Validation on Forms(Numbers)
legacy Troubleshooting
Issue  Validation is not working for the text field(Mobile Number). Put validation like if the value is greater than 9999999999 it should say Invalid Mobile Number. Environment Liferay DXP(fix-pack de-32) Resolution...
After Reindexing, unable to view latest 'Web Content'
legacy Troubleshooting
Issue After reindexing, "The portal is currently reindexing" message has been seen on the portal and the latest web contents are not displaying on the portal pages. Environment Liferay 7.0 de-92 Resolution Obtain...
Same result counts from 'Portletpreferences Table'
legacy Troubleshooting
Issue Reverting the theme is not deleting the portlet settings. Steps to reproduce the issue after deployed custom 'Theme' consists of embedded 'Web Content'. Navigate to the home page Verify web content. Execute...
Does Liferay SaaS support IPv6?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay SaaS support IPv6 for the ingress point...