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Issue Can we disable session.test.cookie.support in the portal-ext.properties file as it enables the user authentication process when an iframe is used? Environment Liferay DXP  Resolution This property is related to the cookie COOKIE_SUPPORT (How Cookies are Used in Liferay). Setting it...

Issue There are 2 places in where the 'Password Reset Notification' template is present. One is in the Sign-In widget (Configuration > Set-up) and the other is in Control Panel > Instance Settings > Email. The Sign-In widget gets triggered when we click on the 'Forgot Password' link. How...

Issue 'There was an error when loading the "text" field' is showing if user clicks on any portlet inside System Settings and Instance Settings. Environment 2024.Q1 2024.Q2 Resolution This behavior is only observed in 'Brave Browser', though it's working fine in other browsers like Chrome...

Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR [http-nio-8080-exec-9][PortletRequestDispatcherImpl:295] Unable to dispatch request:...

Issue When upgrading to a Quarterly Release, coming from an old DXP version, the upgrade fails because of some Elasticsearch errors that can be seen in the logs: ERROR [main][ROOT:47] bundle com.liferay.portal.search.elasticsearch7.impl:6.0.111...

Issue We see more number of Clay UI related network calls in the browser network tab in clean instance of Liferay and they are not getting cached also. It has JS and CSS files which are not minified into fewer combo files. Environment 2023.q4.0 Resolution This is the expected behavior...

Issue Which database table stores the email user configuration data? Environment Liferay DXP 7.4  Resolution The PortalPreferenceValue table stores email configuration data (Instance settings->Email->Email settings)., knowledgeArticleType: reference, legacy: true, name: Which table saves...

Issue I am seeing the following errors thrown regularly in my Liferay console logs. How can I resolve this? ERROR [BufferedIncrement-default-2][BufferedIncrementRunnable:54] Unable to persist buffered increment value:...

Issue When trying to upgrade Liferay DXP from a 7.4 U release to 2024.q1.3 using a DB2 11.5 database, we encountered the following errors relating to the UserGroupGroupRole table: INFO  [ServerService Thread Pool -- 78][UpgradeProcess:119] Upgrading...

Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP  Resolution This article: https://web.dev/samesite-cookies-explained/ explains the origin of the SameSite cookie and how it...

Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of Liferay Support.  Please exercise appropriate discretion in...

Issue We've been using the below classes in our project to create schedulers:  com.liferay.portal.kernel.scheduler.StorageType   com.liferay.portal.kernel.scheduler.StorageTypeAware  After upgrading to a Quarterly release, it throws an error that it cannot find a symbol as the classes...

Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null org.springframework.orm.hibernate5.HibernateJdbcException: JDBC exception...

Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to sun.awt.Win32GraphicsEnvironment at sun.awt.windows.WToolkit.lambda$displayChanged$2(WToolkit.java:843)...

Issue An upgrade is failing with a java.sql.SQLSyntaxErrorException: Table [table name] already exists error Environment Quarterly Releases DXP 7.4 DXP 7.3 DXP 7.2 Resolution NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower...

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Issue Prior to 7.4, you...

Issue We want to update our project to a Quarterly Release version. Is there a recommended version? For stability, which Quarterly Release version is currently recommended? Environment Liferay DXP Quarterly Releases Resolution Quarterly Releases are designed to prioritize stability,...

Issue While upgrading from 7.3 to 2024.Q1, we receive errors regarding ConfigurationBeanDeclaration. Environment The information in this article is relevant if you have any implementations with ConfigurationBeanDeclaration and you are upgrading to a Quarterly Release. Resolution The...

Issue After trying to upgrade to DXP 2023.Q4.4, the database upgrade script is failing with the following errors in the logs: Feature flag LPS-170809 is not available for company 0 Feature flag LPS-163118 is not available for company 0 Feature flag LPS-166126 is not available for company...

Issue We have a portal with multiple custom roles based on business rules and when trying to select roles in the Workflow node ASSIGNMENTS option the portal crashes. The problem lies in the endpoint that lists the registered roles. Analyzing the request in the developer tool, it is...

Issue While upgrading to Liferay DXP 7.4, following errors were observed in the logs: ERROR [http-nio-8080-exec-21][OpenIdConnectSessionValidationFilter:53] java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1 java.lang.StringIndexOutOfBoundsException: begin 0, end -1,...

Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create a custom regular role, with the permissions attached in the snapshot. 2....

Issue We are getting some slowness when browsing through DXP and following message is showed in log: HikariPool-1 - WARN … Failed to validate connection …  Possibly consider using a shorter maxLifetime value. Environment For DXP 7.3, HikariCP is configured as database connection pool....

Issue When upgrading to the Liferay DXP 7.4, navigate to the Control Panel > System > Gogo Shell and execute the ds:unsatisfied command, then getting the Unsatisfied Reference - Unresolved Declarative Service and below error: Bundle {id: 5125, name:...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a recommended locale setting for the database used by Liferay?...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are the minimum IAM policy permissions required to access S3?...

NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue How to fetch the elasticServerHosts values using ConfigurationProviderUtil...

Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the clean instance of Liferay DXP 2024.Q1.7 2. Navigate to Instance...

Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO [main][UpgradeProcess:137] Failed upgrade process...

Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2. _samlSpIdpConnectionLocalService.updateSamlSpIdpConnection() The new parameters are boolean...

Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the recommendation from Liferay to clear these idle connections? Environment Liferay DXP 7.4...

Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this change is that the behavior where any regular Role could access the Audit...

Issue When accessing Liferay Marketplace via Control Panel, the page does not load anything. Environment Liferay DXP 7.3. Resolution Check that your environment can access the URL https://web.liferay.com/marketplace, content:...

Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button. 3. Now, attempt to proceed without filling out the Text Verification field,...

Issue Need to configure AWS email service to Liferay with the use of OAuth 2.0 authorization. Configure SMTP with client ID/Secret instead of the use of email address and password i.e. Basic Authentication. Environment DXP 2024.Q1 Resolution Amazon Web Services (AWS) provides various...

Issue Steps to reproduce: 1. Take Liferay DXP 7.2  fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and navigate to the network 4. Reload the page and click on main.css 5. Open...

Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and URL of the choice as well) Navigate to Product Menu > Design >...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there an API to update custom field settings? Environment 7.4+...

Issue Our website is running and in parallel, we are performing the upgrade process with the cloned database schema. Now, we want to migrate delta data (the changed/updated data) for out-of-the-box Liferay modules, especially user data that got updated on the production during the...

Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR [com.liferay.portal.osgi.web.wab.extender.internal.WabFactory-BundleTrackerOpener][LayoutTemplateLocalServiceImpl:524]...