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Issue The S3Endpoint feature is missing in Liferay DXP 7.0 to configure the AWS S3 bucket Environment Liferay DXP 7.0 Resolution The observed behavior is a new feature that got introduced in DXP 7.3 and can...

"No JSON web service action with path /dlapp/get-temp-file-names and method null for null" when using the multiple upload form in Documents and Media

legacy Troubleshooting

Issue Steps to reproduce: Set thejson.web.service.enabled property to false Go to Documents and Media portlet and use the "Multiple upload" option to upload files You could see this error in server logs: 2022-07-15...

Does OpenOffice integration allow DOCX format conversions?

legacy Troubleshooting

This article includes a link to third-party documentation and third-party resources are not supported or maintained by Liferay, so should be used at your team’s discretion. Issue I want to download my text documents in...

What to do when AutoFill input is not accepted for the first time on a Form.

legacy Troubleshooting

Issue When I use the AutoFill input in Internet browsers, it does not populate for the first time in Forms. After I make a second attempt to update the fields, the Form is populate successfully. Environment DXP 7.2...

When selecting a blog cover image, the uploaded video is unavailable

legacy

Issue Encountering challenges with uploading videos using the document and media portlet in blogs Steps to reproduce: 1) Navigate to Liferay DXP> Content and Data> Documents and Media 2) Upload a video (.mp4) 3)...

How to output the list of file names in "Documents and Media

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

NullPointerException in Knowledge Base Search widget

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a page and add a 'Knowledge Base Search' widget on the page. 3. Input any keyword into the search bar and hit Search. Expected Behavior: Knowledge Base...

.heic format cannot be previewed

legacy Troubleshooting

Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive...

Error rendering the 404 URLs tab in the Redirection tool

legacy Troubleshooting

Issue In a given site, a user navigates to Configuration > Redirection > 404 URLs (tab) and this error appears in the server logs: 2022-02-22 13:26:42.295 ERROR [ajp-nio-0.0.0.0-8009-exec-50][IncludeTag:128] Current...

'Select' button is not disabled for the folder where a document already belongs to

legacy Troubleshooting

Issue The 'Select' button next to the folder names shows being disabled, but it works as intended when the user clicks on it. Steps to reproduce: 1. Log in to Liferay and Navigate to Content and Data -> Documents...

Unable to upload multiple documents after invalid file is selected

legacy Troubleshooting

Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...

Configuring individual value to Settings of files when using Multiple File Upload

legacy

Issue I would like to add individual value to each file for their Settings (e.g. Document Type, Display Page, Categorization, Expiration Date, Permissions) when using the Multiple File Upload option to...

Menu links not showing up in custom module after upgrading to Liferay DXP 7.3

legacy Troubleshooting

Issue In Liferay DXP 7.0, users may have used the out-of-the-box Document Library Display Portlet to implement their own customizations with uploading Documents. However, when migrating this customization to Liferay...

Cannot export Wiki to PDF using LibreOffice

legacy Troubleshooting

Issue Steps to reproduce: 1) Have OpenOffice installed on the machine where Liferay DXP is running. 2) Start headless OpenOffice using this command soffice --headless --accept="socket,host=127.0.0.1,port=8100;urp;"...

Custom site/organizational role gives too many permissions

legacy Troubleshooting

Issue I have created a custom site/organizational role to see Document and Media contents. I only selected VIEW options in Define Permissions > Site Administration > Content > Documents and Media, but the...

Is it possible to configure a different "Maximum File Size" of documents for each site and file mime/type?

legacy

Issue I want to define a limit for the size of files depending on the mime type and site so that users cannot upload huge files that impact the performance of the site. Is this configuration possible? Environment...

Journal Articles display causing pages loading delay

legacy Troubleshooting

Issue Pages loading delays are detected after updating your patch level. Those pages include jorunal articles to be displayed. Environment Liferay DXP 7.4 Liferay DXP 7.3 from fixpack-3 Liferay DXP 7.2...

Configuration of Flag notification Email sender addresses and names

legacy Troubleshooting

Issue Flag content warning (e.g. when a user reports a thread on a Message Board as inappropriate) is not sent to admins despite changing the email sender name and address under Control Panel > Instance...

Unable to show journal articles

legacy Troubleshooting

Issue We have some troubles when trying to show web contents. Scenario 1: Trying to show a web content in search results page. Some of the web contents in the search result show the error message "An error occurred...

Localization of document title and description

legacy How To

Issue Why is it not possible to localize the title and description for documents? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is a limitation of the product. i.e. The title...

ClientAbortException's full stack trace may appear at WARN level when downloading files with range header

legacy Troubleshooting

Issue Steps to reproduce: Upload a big video whose mime type is listed in property web.server.servlet.accept.ranges.mime.types (video/mp4 for example) to Documents Admin Copy its download URL Execute the command "wget...

Alerts appearing on every site, even when Distribution Scope set to a specific site

legacy

Issue When using the Alerts widget, even when the Distribution Scope for an Alert is set to a specific site, the Alert appears on every site that the user visits. Also, guest users visiting the site specified in the...

Accessing the phone camera on button click event in phone's web browser.

legacy

Issue How to access the phone camera on a button click event in the phone's web browser? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Liferay doesn't have any OOTB feature or configuration in...

Google’s Cloud Storage (GCS) bucket support.

legacy Troubleshooting

Issue Google’s Cloud Storage (GCS) bucket support. Environment Liferay DXP 7.3 SP1 Resolution This feature will be merged in the upcoming fix pack 3. Hence, please check the LPS-131049 Please create a support ticket...

Is it possible for Liferay to use Ruby Scripting to download a file from the Document Library?

legacy

Issue To establish a system that accepts images and allows for a review process. The images will finally be saved in a folder in the site's document library. The user wished to use a ruby script to get the images...

"The requested resource could not be found" in Activities portlet

legacy Troubleshooting

Issue "The requested resource could not be found" while accessing the file and folder under the Activities portlet. Environment Liferay DXP 7.1, 7.2 Resolution Liferay's OOTB Activities portlet provides...

Not able to "check-in" in Microsoft Office 365

legacy Troubleshooting

Issue After integrated Liferay with Microsoft Office 365, getting below NullPointerException when performing the “Check-in” operation. And,document gets in an inconsistent state and cannot be edited again....

Enabling Antivirus Scanning for Uploaded Files does not work

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We follow the steps explained in this article Enabling...

Error importing files with names ended with character "." (dot) from 6.1

legacy Troubleshooting

Issue Trying to import documents (or doing upgrades) from 6.1, errors as the following are gotten: 2021-07-01 11:02:08.680 ERROR [liferay/background_task-8][BackgroundTaskMessageListener:182] Unable to execute...

Exporting Document Library to LAR does not export file versions (product limitation)

legacy

Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...

Define more than three thumbnail resolutions for Adaptive Media

legacy How To

Issue There are three thumbnail configurations that can defined for Adaptive Media in System Settings -> Adaptive Media -> System Images Resolutions. Each configuration is mapped to a value of the query...

Need to set expiry date of doument while uploading in Document and Media

legacy

Issue How to set the expiry date for Document & Media? Environment Liferay DXP 7.3 Resolution There is no out-of-the-box feature available to achieve this requirement i.e. to set the expiry date for the documents and...

Headless API call returns 404

legacy Troubleshooting

Issue When calling a Liferay method in headless delivery API, it returns 404, or an empty list. Example: "/v1.0/sites/{siteId}/document-folders" results in { "status": "NOT_FOUND", "title": "No Folder exists with...

There is no pagination option for selecting the 21st place or higher range folder

legacy Troubleshooting

Issue There is no paging or search option found. As a result, it is unable to select a folder as the Root Folder if it is in the 21st or higher position. Steps to reproduce: Navigate to Global Site Go to document...

Liferay Adaptive Media Installation issues

legacy Troubleshooting

Issue When installing Adaptive Media 2.0.20 to Liferay DXP 7.0, it doesn't work, and the journal service override module described in the documentation doesn't work either. Environment Liferay 7.0 DXP...

Unable to change the default language translation for a document

legacy

Issue Changes to the default language id for a document in the Documents and Media do not persist when saved. Even when they are changed, they revert back to the site default language after being saved. Environment...

Is it possible to remove the 't' (Timestamp) parameter from the URL?

legacy

Issue Is there any way to remove 't' parameter to alter the URL which is generated for Documents that are uploaded to the Documents and Media portlet? Environment Liferay DXP 7.2 Fix Pack 5 Resolution The 't'...

Is it feasible to shorten the document's URL to its name?

legacy

Issue The URL which is generated for Documents that are uploaded to the Documents and Media portlet contains a string of numbers, letters, and a 't' parameter after the name of the document. If there is any way to...

While searching files, number of downloads is not getting displayed

legacy

Issue After configuring the below properties, the download count is displaying in the column with the table view under "Content / Documents and Media"...

How Can I Sort Web Content Structures and Templates Newest to Oldest by Default?

legacy Troubleshooting

Issue Web content structures and templates are sorted oldest to newest by default, and I need to reverse the sort order to see the newest entries first. Environment DXP 7.3 Resolution This is resolved by...

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