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A few MP4 videos are not playing
Issue Some MP4 videos are not functioning correctly. Steps to Reproduce: 1) Startup Liferay 7.3 SP1 2) Install Xuggler. 3) Upload some MP4 videos Expected Behavior: All the videos should be played. Observed Behavior: While some videos are playing, others are not. Environment Liferay DXP...
Is Form fields and pages are limited?
Issue We tried to create a Form with 50 fields and 9 pages but we could not save it.   Environment Liferay DXP 7.4   Resolution This is limited but if this limit is not enough it can be raised even a higher number if necessary using this property in the portal-ext.properties file:...
Video and audio files cannot be played and generate thumbnail on Linux/Unix based OS with Xuggler enabled
Issue Xuggler is enabled to play video and audio files. When running on a Linux/Unix-based system, the audio and video files are displayed without any thumbnail and cannot be played. They do not start when clicking on play. On Windows OS, the video and audio files are displayed with a...
AWS S3: does Liferay support the x-amz-server-side-encryption header with server side encryption?
Issue I am using an S3 bucket as the store for our Documents and Media I have configured it with a Service Control Policy that requires encryption and the presence of the x-amz-server-side-encryption header, something like this: { "Version": "2012-10-17", "Statement": [ { "Sid":...
Emojis are sanitized into Chinese characters
Issue Emojis are being sanitized when AntiSamy is enabled. A warning is thrown in the logs where the character codes are matching the previously written emoji: Could not execute JDBC batch update The emoji is switched to a Chinese character after submission. Environment DXP 7.0 DXP 7.1...
Webdav slow when uploading bulk content
Issue When we upload a large number of files in a hierarchical directory structure, it takes a lot of time even if the file sizes are small.   Environment Liferay DXP 7.3   Resolution When a User uploads many files, Liferay is processing the files one by one. The three main parts of the...
Is the number of Form Fields are limited?
Issue We have a form that contains 50 fields we have managed to add 24 fields across 9 pages. Now when we try to add the 25th and hit save, the page is loading and is taking us back to the list of forms. Opening the form again reveals that the 25th field was not added.   Environment...
Upgrade to 7.4 fails trying to insert records into table DDMFieldAttribute
Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch entry 155 insert into DDMFieldAttribute (mvccVersion, ctCollectionId,...
Field Reference Structures change after upgrade to 7.4
Issue The problem with the Field References is that the same structure has different structure IDs in dev and prod and we are planning to develop our templates on dev and once tested, I will update our templates on prod. However as the Field References are not the same on dev and prod,...
Wildcards are not considered in site administration menus' search bar
Issue When searching for a document in e.g. the Documents and Media tab the search functionality doesn't return the document if its name contains underscores. We have a document named 'Qwe_Rtz_Uio.txt' and if we search for parts of it, like "qwe" or "rtz" it doesn't show the document in...
Uploading a file with multiple extensions
Issue A multi-extension file is being uploaded via document and media Steps to reproduce: 1) Startup the server 2) Navigate to Control Panel>System Settings> Document and Media> Services> File Extension A file extension of * will allow all file extensions by default, however, if the user...
Configuring most viewed assets
Issue How to display the most viewed document(s) Environment Liferay DXP 7.1 Resolution Liferay provides an OOTB portlet MOST VIEWED ASSETS to configure and display the most viewed asset on a page. Add the Most Viewed Assets portlet to any page by clicking the Add icon (), then navigate...
Invoking Antivirus Scanning in your developments
Issue If you enable the antivirus scanning it will check files on upload to Liferay applications such as Documents and Media, Message Boards,... but you can also invoke the antivirus scan API directly from your Java classes. Environment Liferay DXP with Antivirus installed. Resolution To...
Modifying the extension of a document persists even on downloading the file
Issue Changing the extension of document and media file, causes the downloaded file to have the modified extension. Steps to Reproduce: 1. Create a new basic document 2. Upload a file to the document (liferay-logo.png for the test). Publish 3. Download the file 4. Edit file and change...
StorageException occurs when trying to access Google Cloud Storage.
Issue The File Storage is configured to Google Cloud Storage. When performing some actions in Documents and Media, Liferay attempts to access Google Cloud Storage and raises the following exception: 06:42:27.828 ERROR [https-jsse-nio-8443-exec-23][PortletServlet:119]...
How do I install FFmpeg on Windows?
Issue This article will walk you through the process of installing FFmpeg on Windows. Environment Liferay DXP 7.4 Resolution To install FFmpeg on Windows, follow these steps: 1) Have the most recent version of FFmpeg. 2) Using a file archiver such as 7-zip, unzip this file. 3) Rename the...
Error: Unable to send message: Invalid Addresses
Issue After integrated the Mail Server:  Exchange in Liferay DXP there is a following Error in the logs:   ERROR [liferay/mail-1][MailEngine:74] Unable to send message: Invalid Addresses com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.54 SMTP; Unable to relay recipient in...
Edit an uploaded image for a web content field
Issue A web content structure can include an Image or a Documents and Media field.  When editing such a web content you can upload a new image for that field.  Is it possible to edit (crop, apply a filter, etc) the image when uploading it? Environment Liferay DXP 7.2, 7.3, 7.4 Resolution...
Host name does not match the certificate subject provided by the peer
Issue Configuring S3Endpoint to connect the S3 bucket is giving the below error 2022-08-25 13:02:50.718 ERROR [default task-22][ImageImpl:69] Error reading image 4407228 com.liferay.portal.kernel.exception.SystemException: Unable to execute HTTP request: Host name...
S3Endpoint feature in Liferay DXP 7.0
Issue The S3Endpoint feature is missing in Liferay DXP 7.0 to configure the AWS S3 bucket Environment Liferay DXP 7.0 Resolution The observed behavior is a new feature that got introduced in DXP 7.3 and can be backported to Liferay DXP 7.0 using LPS-73608, LPS-127953, LPS-136069....
"No JSON web service action with path /dlapp/get-temp-file-names and method null for null" when using the multiple upload form in Documents and Media
Issue Steps to reproduce: Set thejson.web.service.enabled property to false Go to Documents and Media portlet and use the "Multiple upload" option to upload files You could see this error in server logs: 2022-07-15 11:25:29.566 ERROR...
Does OpenOffice integration allow DOCX format conversions?
This article includes a link to third-party documentation and third-party resources are not supported or maintained by Liferay, so should be used at your team’s discretion. Issue I want to download my text documents in docx file format, using OpenOffice integration.  I currently am only...
What to do when AutoFill input is not accepted for the first time on a Form.
Issue When I  use the AutoFill input in Internet browsers, it does not populate for the first time in Forms. After I make a second attempt to update the fields, the Form is populate successfully. Environment DXP 7.2 DXP 7.3 Resolution This was fixed by LPS-140110. Please patch up to 7.3...
When selecting a blog cover image, the uploaded video is unavailable
Issue Encountering challenges with uploading videos using the document and media portlet in blogs Steps to reproduce: 1) Navigate to Liferay DXP> Content and Data> Documents and Media 2) Upload a video (.mp4) 3) Navigate to 'Blogs' 4) Click for an 'add blog entry' 5) Select file>...
How to output the list of file names in "Documents and Media
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is it possible to batch output a list of files in a specific folder in...
What to do when prompted with the warning message "This field is required" on a Text Field element of a Form after auto-fill is used?
Issue After I filled the Form with AutoFill for the required fields, a warning message states "this field is required" on the Form. Even when I attempt to submit the Form or the warning message is still present.                              Environment DXP 7.2 DXP 7.3 Resolution This was...
Preview is not generated for .webp files in Document and Media
Issue The preview is not getting generated for all the '.webp' files in Document and Media. Follow this guide and enable the use of WEBP  Navigate to Content & Data > Documents and Media Upload an image in WEBP format Click the image title to check the preview preview is not getting...
IBM MQ Connector
Issue I would like to integrate IBM MQ with Liferay DXP. Is there an IBM MQ connector for Liferay DXP? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution We unfortunately don’t have a specific jar to support IBM MQ. Additional Information As a potential workaround, you may...
Upload files with the '.webp' extension in blogs
Issue Any file with the '.webp' extension cannot be uploaded in blogs. Environment Liferay DXP 7.4 Resolution Blog module is using an additional file restriction, therefore, users will need to access System Settings > Blogs > File Uploads add a new 'Allowed Blogs Image File Extensions'...
I want to limit content versions in documents and media
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Content stored in documents and media can be versioned and updated.After...
Redirect component limitations
Issue Right now redirection component is only available for pages, not intended for web contents, documents,... Resolution Currently there two limitations regarding the redirection component, both of which have a related ticket opened: LPS-112815: Redirection component isn't allowed for...
NullPointerException in Knowledge Base Search widget
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a page and add a 'Knowledge Base Search' widget on the page. 3. Input any keyword into the search bar and hit Search. Expected Behavior: Knowledge Base search must work properly and show the result. Actual Behavior: Knowledge...
Displaying and playing video files
Issue Looking for a scenario for the video popup displaying and playing video files on video file upload.    Environment Liferay DXP 7.3 Liferay DXP 7.4   Resolution By default, Documents and Media don’t generate previews for audio and video files. Using Liferay’s Xuggler integration,...
Error Reading Image File in Liferay Document Library
Issue I am getting the following error in the console log for an unidentified image: ERROR [https-jsse-nio-443-exec-7][ImageImpl:69] Error reading image 54130 com.liferay.document.library.kernel.exception.NoSuchFileException: {companyId=0, repositoryId=0, fileName=54130.gif,...
How to download the files attached to forms
Issue A user with every permissions related with forms is unable to download the attached files Cannot find the download option in the form attached files list. Environment Liferay DXP  Resolution These form attached files are now part of the document library, so in order to access them,...
Avoid storing cookies generated by Google Analytics
Issue When Google Analytics is enabled in Liferay cookies like _gid and _ga are stored in browser session. How can we avoid storing these cookies? Environment Liferay DXP (any version) Resolution In 2024.Q1, Liferay has released an easy-to-use mechanism to allow third-party cookie...
Subscribed content gets notification even if scheduled to future
Issue If a User subscribes to content to get updates when a change is published the user also gets a notification when the author saves a content scheduled for the future.  That leads to irritations because users get the notification about a changed article but see no change on the page...
This site can't be reached error
Issue The website is inaccessible whenever a user attempts to upload a file larger than 102400k in size. Steps to reproduce: 1. Start Liferay Portal 6.2. 2. Click on Admin > Control Panel. 3. Navigate to Document & Media under content. 4. Upload a document of size larger than 102400k....
Upgrade failed with no logs, certain modules are not upgraded
Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.: There are upgrade processes available for...
.heic format cannot be previewed
Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive Media > Images  3.1) Add an entry for Supported Mime Type: image/heic  3.2)...

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