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Files are Azure Blob are being repeatedly fetched
Issue If a customer has a large enough document library and enough pages in the blob storage, there is a chance that when the file/document is fetched, too many pages will be fetched causing the file to never be returned and a performance hit until the server is restarted.  Environment...
Unescaped characters in the title of Documents when viewing in card view
Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when viewing the documents in List view Environment Liferay DXP 7.4 Update 76...
java.io.FileNotFoundException after migration to Advanced File System Store
Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting Liferay, the following error is written to the log file:: ERROR...
Modify columns in board Documents and Media
Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on this board, which is the following property: dl.entry.columns By default the...
Comments on Documents & Media taking a long time to be made
Issue Sites with a very large number of pages and - consequently - a large volume of documents are taking a long time to confirm a comment in my Portal files Making a comment on my documents is taking a very long time to be processed and displayed. Environment DXP 7.2 DXP 7.3 DXP 7.4...
How to change message sent by email when making a comment in Asset Publisher
Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset Publisher However, the message that is sent by default is a message...
Forms upload for guests are not working after changing the mail domain in Instance Settings
Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An unexpected error occurred while uploading your file." Environment...
After configuring a CDN, Liferay does not load images and throws error in browser console
Issue We have configured a CDN with our Liferay environment. The portal is unable to load Liferay JS/CSS and images and we see errors in the browser console: Access to XMLHttpRequest at 'https...(CDN)' from origin 'https...(liferay)' has been blocked by CORS policy. No...
How to add the consent panel to pages?
Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must: Make it as easy for users to withdraw their consent as it was for them...
Folders within Documents & Media are unresponsive
Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files, etc.). In this instance, when clicking on the folders within Documents...
Liferay Achieve (LAR) file size limit
Issue Is there a limit in the size of a LAR file? Environment Liferay Portal Liferay DXP Resolution Export: There is no real limit, how large a LAR file can be during exporting Import: The file size limit is configurable for importing a LAR file By default, Liferay has limit to 100 MB...
Migrate Documents and Media Library from NFS Share to DBstore
Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by: com.liferay.document.library.kernel.exception.NoSuchFileException:...
Enable TLS 1.2 with Java 7 for Apache Tomcat
Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1:  Upgrade, JDK 7u131 or later on your Java environment, where TLS 1.2 is default Solution 2: Upgrade to Java 8, because the default encryption...
Upload same document in multiple languages
Issue Can the same document be uploaded in multiple languages? Environment DXP 7.3 Resolution Liferay DXP does not currently support this function, but there is currently a feature request for it to be added which may be viewed here. https://liferay.atlassian.net/browse/LPS-186256...
Asset Library Administrator/Owner can't access his/her Asset Library
Issue As an Asset Library Administrator/Owner you can't access Asset Libraries (neither through the Control Panel nor through the Site Administration Panel). Environment DXP 7.3 DXP 7.4 Resolution This can be achieved by creating a Regular Role with some specific permissions and then...
File Name is not updated when editing the document with different document
Issue When users choose a file while editing it, the filename is not automatically updated. Steps to reproduce: 1. Start a vanilla instance of DXP 7.4 2. Upload a new document 'abc.pdf' to Document and Media and notice the name is auto-picked as 'abc.pdf'> Publish it. 3. Now, edit this...
Bookmarks Widget Unavailable
Issue The Bookmarks Widget is unavailable in DXP 7.4.  Environment DXP 7.4 Resolution There is a workaround that can be implemented to get the Bookmarks Widget up and working again. Here are the steps to implement the workaround.  In Order to create a Liferay custom object "Bookmark" go...
Limiting number of file versions in Documents and Media does not work
Issue Setting the limit of file versions to file following the article, however there are still more than 5 versions are available in Documents and Media : https://help.liferay.com/hc/en-us/articles/8309859165325-I-want-to-limit-content-versions-in-documents-and-media - (It is confirmed...
What statistics are available for Message Boards are available in Analytics Cloud?
Issue We are about to launch an online community on our Liferay portal. How far do Liferay Analytics go supporting community reports and analytics? Environment DXP 7.0+ Analytics Cloud Resolution Currently, metrics for the following Assets are reported in Analytics Cloud: Blogs Documents...
Multiple CKEdtiors on a page may crash Chrome Browser
Issue Web Content Editor contains 150 repeating HTML fields, CKEditors, on a single page causing Chrome Browser to not load completely or crash Environment Observed in Liferay DXP 7.3 Resolution This has been observed to be a product limitation. Reducing the amount of HTML fields,...
Web Content still being accessed from an unconfigured Friendly URL
Issue When using Display Page Templates to display web content on the Portal, my web content is being accessed by more than one URL. Why when configuring a friendly URL to access my web content through the Display Page Templates tool, does my Web Content continue to be accessed through...
Character limit for "Tag" field
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What is the maximum number of characters that can be set for a "tag"?...
Increase in file size in webp format
Issue When rendering the image for my user, I noticed that the webp file of the page has a considerably increased size Is there something that can be done so that it doesn't happen? Environment Liferay DXP 7.4 Resolution First we need to understand that the .webp format is not supported...
The document cannot be accessed if the title contains special characters
Issue The user wants to access the document using a URL (with special characters) without uuid and timestamp An error occurs when accessing a file using a URL without a UUID if the file name contains a + or a % Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The...
Ability to add an image from URL as a Blog Cover Image
Issue Can an image from a URL be used as a Blog Cover Image? Steps to reproduce: 1. Navigate to content > blog 2. Add a new entry 3. Add an image to the content. 4. Observe the tab 'URL', the user can click on it and use it 5. Close this popup 6. At the beginning of the blog, a banner...
Gradle dependencies are failing for POI OOXML
Issue Users are unable to upload .xlsx and .xlsb file extensions to the application, after the issue was investigated and it was determined that the issue began appearing following the Liferay upgrade from DXP 7.3 to DXP 7.4 and the Gradle dependencies for POI OOXML are failing....
Editing or adding a document through D&M widget will redirect to DLAdminPortlet
Issue Add Documents and Media widget on a page Open the widget's configuration and activate "Show Actions" Click on "+" and upload a file (alternatively, edit a file) Result: The view will not open within the DLPortlet but you are redirected to the DLAdminPortlet (URL is...
What does "archived" user notification mean?
Issue At System Settings/User Notifications there are some settings related to user notifications, more precisely to so-called "archived" user notification events (see attached screenshot) But it is not clear what this means, what "archived" means exactly in this context Environment 7.3...
Modified by field shows the anonymized user as the modifier after its deletion
Issue If we create an asset, e.g. a document with a user, who we delete afterward and anonymize the assets it created, then the Modified by field shows that user as the modifier even if we anonymized that asset with another user Why doesn't it display the user that anonymized the asset...
Documents and Media file extension restrictions don't apply to wiki attachments (mime type restrictions)
Issue If I go to Control Panel/System Settings/Content and Data/Documents and Media/Service and in the File Extensions field I replace * with .jpg, in order to allow only jpg files to be added to Documents and Media. And then I attach some other kind of file (e.g. a pdf, or png file) as...
Is the AVIF file format supported by Liferay?
Issue We would like to generate previews for the AVIF file format. Environment Liferay DXP 7.4 Resolution Liferay supports AVIF after merging LPS-182691: 7.3 U28 7.4 U78 If needed, you can request a hotfix by raising a Support ticket. Additional Information Once the fix is added, the...
Custom panel app and portlet is not shown for non omniadmin users
Issue We have a custom module that puts a module in the product menu. We have a site role, S1, with permissions assigned to the module: Access in Site and Asset Library Administration, View. If we log in with: an admin user, we can see the category and the module. a regular user with a...
Cannot open Blog entry from Blog Aggregator if the entry is displayed on a Content Page
Issue Blog post cannot be shown in the Blogs Aggregator widget if it comes from a Content Page Go to Site Builder > Pages Create a new Content Page with the "Blank" template (name it "Content") Add a Blogs widget to the Page Click on "Configuration" for the Blogs widget Navigate to the...
Warnings of 'Invalid local date time' while working with DocuSign
Issue While integrating DocuSign digital signatures into your Liferay documents, the following warnings can be observed   WARN  [http-nio-8080-exec-9][MVCPortlet:299] No render mappings found for MVC render command name "/digital_signature/collect_digital_signature" for portlet...
Emails from DocuSign are not working
Issue Users are unable to receive email messages after integrating DocuSign in DXP. Environment Liferay DXP 7.4 Resolution There is a required step to do when users create a new DocuSign account: they need to enable the JWT consent to connect successfully. Because, internally, the...
Blogs Aggregator widget error if Blog Entry comes from the Global site
Issue Blog post cannot be shown in the Blogs Aggregator widget if it comes from the Global site. Navigate to Global Site > Content & Data > Blogs Add a new Blog Entry (eg: Global) Go back to Liferay Site Go to Content & Data > Blogs Add a Blog Entry here as well (eg. Liferay) Navigate to...
Permissions set for the Wiki Node are not inherited by Wiki Pages
Issue Enable the following property: permissions.propagation.enabled=true Open A Wiki Node, change and save its permissions Add a new Wiki Page under the Wiki Node Open the Wiki Page's permissions Actual result: The permissions for the Wiki page are completely different from the...
Thumbnails not generated for .tiff files
Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x  DXP 7.4.x Resolution A hotfix can be requested with this fix: LPS-181645. Besides using the hotfix, the attached config file should be...
Defining file extensions for Document Library documents
Issue Is it possible to define what file extensions are allowed to upload into Document Library? Environment DXP 7.1+ Resolution This configuration is done through UI : Control Panel -> System Settings -> Documents and Media -> SYSTEM SCOPE -> Service -> File Extensions sections Every...
Permissions required to upload documents and media in the form function
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What permissions are required to upload documents and media with the...

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