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Video previews not being generated
authorEmailAddress: cristina.rodriguez@liferay.com, authorName: Cristina Rodriguez, content: Issue Video previews are not being generated in the environment. There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created....
Implementing an Item Selector
authorEmailAddress: odon.barta@liferay.com, authorName: Odon Barta, content: Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens...
PDF previews in the Item Selector
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The Item Selector Preview window currently only shows previews for videos and images. Instead of the empty image icon, it would be great to see previews for PDF files. Environment Liferay DXP [all versions]...
Uploaded images are not visible to Guest users
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to...
Documents and Media portlet
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue When we select multiple files using Liferay DMS to upload. Does it upload any info related to the file to the server when it is selected? When we select and publish multiple documents does it process...
After upgrading from DXP 7.0 to DXP 7.4 the document friendly URLs are missing
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have upgraded from DXP 7.0 to DXP 7.4. After the successful upgrade, we noticed that the document-friendly URLs are missing on DXP 7.4 Reproduction Steps: 1. Set up DXP 7.0 with fp de-102 2. Go to Control Panel...
Edit image from document & media accepting all file extentions regardless of configuration
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue The invalid extension document is uploaded with the valid extension name. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Documents and Media > Service. 3....
ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Report app
authorEmailAddress: emma.liu@liferay.com, authorName: Emma Liu, content: Issue ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Reports app. For example: Environment Liferay DXP 7.4 + Liferay Reports App Resolution This is defined in the Jasper report definition...
Unable to add Calendar event when setting "Display Scheduler Only"
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in...
Broken master page template after importing LAR file between environments
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the...
With local staging, images do not appear on a content page of the Live Site with fragment displaying images, after upgrading to DXP 7.4 update 86+
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue After upgrading my DXP 7.4 from update 80 to update 92, images displayed in a fragment on a content page do not appear on the Live Site. Reproduction Steps: 1. Satrt DXP 7.4 with u80. 2. Go to Publishing -->...
Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214]...
Actions menu duplicated in Documents and Media portlet after migration from 7.0 to 7.4
authorEmailAddress: maria.picado@liferay.com, authorName: María Picado, content: Issue After an upgrade from 7.0 to 7.4 actions menu (three vertical dots) in Documents and Media portlet is duplicated. Environment Liferay DXP 7.4 Resolution Before the upgrade, in 7.0 some entries in the...
Files are Azure Blob are being repeatedly fetched
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue If a customer has a large enough document library and enough pages in the blob storage, there is a chance that when the file/document is fetched, too many pages will be fetched causing the file to never be...
Unescaped characters in the title of Documents when viewing in card view
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when...
java.io.FileNotFoundException after migration to Advanced File System Store
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...
Modify columns in board Documents and Media
authorEmailAddress: alvaro.cabello@liferay.com, authorName: Alvaro Cabello Díaz, content: Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on...
Web content untranslated content turns into empty translations
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue When I edit a web content that has translations, I notice that all translations in the content field are null except for the last translation. Reproduction Steps: 1. Start DXP 7.4 u60 2. Go to Content & Data -->...
Comments on Documents & Media taking a long time to be made
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue Sites with a very large number of pages and - consequently - a large volume of documents are taking a long time to confirm a comment in my Portal files Making a comment on my documents is taking a very long time...
How to change message sent by email when making a comment in Asset Publisher
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset...
Forms upload for guests are not working after changing the mail domain in Instance Settings
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An...
After configuring a CDN, Liferay does not load images and throws error in browser console
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue We have configured a CDN with our Liferay environment. The portal is unable to load Liferay JS/CSS and images and we see errors in the browser console: Access to XMLHttpRequest at 'https...(CDN)' from origin...
How to add the consent panel to pages?
authorEmailAddress: peter.nyiro@liferay.com, authorName: Peter Nyiro, content: Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...
Folders within Documents & Media are unresponsive
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files,...
Liferay Achieve (LAR) file size limit
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Is there a limit in the size of a LAR file? Environment Liferay Portal Liferay DXP Resolution Export: There is no real limit, how large a LAR file can be during exporting Import: The file size limit is...
Migrate Documents and Media Library from NFS Share to DBstore
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by:...
Enable TLS 1.2 with Java 7 for Apache Tomcat
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1:  Upgrade, JDK 7u131 or later on your Java environment, where...
Upload same document in multiple languages
authorEmailAddress: morheno.legros@liferay.com, authorName: Morheno Legros, content: Issue Can the same document be uploaded in multiple languages? Environment DXP 7.3 Resolution Liferay DXP does not currently support this function, but there is currently a feature request for it to be added...
Asset Library Administrator/Owner can't access his/her Asset Library
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue As an Asset Library Administrator/Owner you can't access Asset Libraries (neither through the Control Panel nor through the Site Administration Panel). Environment DXP 7.3 DXP 7.4 Resolution This can be achieved...
File Name is not updated when editing the document with different document
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When users choose a file while editing it, the filename is not automatically updated. Steps to reproduce: 1. Start a vanilla instance of DXP 7.4 2. Upload a new document 'abc.pdf' to Document and Media and...
Bookmarks Widget Unavailable
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue The Bookmarks Widget is unavailable in DXP 7.4.  Environment DXP 7.4 Resolution There is a workaround that can be implemented to get the Bookmarks Widget up and working again. Here are the steps to implement...
Limiting number of file versions in Documents and Media does not work
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Setting the limit of file versions to file following the article, however there are still more than 5 versions are available in Documents and Media :...
What statistics are available for Message Boards are available in Analytics Cloud?
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We are about to launch an online community on our Liferay portal. How far do Liferay Analytics go supporting community reports and analytics? Environment DXP 7.0+ Analytics Cloud Resolution Currently, metrics for...
Multiple CKEdtiors on a page may crash Chrome Browser
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue Web Content Editor contains 150 repeating HTML fields, CKEditors, on a single page causing Chrome Browser to not load completely or crash Environment Observed in Liferay DXP 7.3 Resolution This has been observed to...
Web Content still being accessed from an unconfigured Friendly URL
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When using Display Page Templates to display web content on the Portal, my web content is being accessed by more than one URL. Why when configuring a friendly URL to access my web content through the Display Page...
Character limit for "Tag" field
authorEmailAddress: yutaro.hamasaki@liferay.com, authorName: Hamasaki Yutaro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Increase in file size in webp format
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When rendering the image for my user, I noticed that the webp file of the page has a considerably increased size Is there something that can be done so that it doesn't happen? Environment Liferay DXP 7.4...
The document cannot be accessed if the title contains special characters
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The user wants to access the document using a URL (with special characters) without uuid and timestamp An error occurs when accessing a file using a URL without a UUID if the file name contains a + or a %...
Ability to add an image from URL as a Blog Cover Image
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Can an image from a URL be used as a Blog Cover Image? Steps to reproduce: 1. Navigate to content > blog 2. Add a new entry 3. Add an image to the content. 4. Observe the tab 'URL', the user can click on it...
Gradle dependencies are failing for POI OOXML
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Users are unable to upload .xlsx and .xlsb file extensions to the application, after the issue was investigated and it was determined that the issue began appearing following the Liferay upgrade from DXP 7.3...