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Access to Display Page Template via webdav
Issue The Display Pages templates aren't accesibles via webdav. Environment Liferay DXP 7.4 Resolution It is not possible to access via webdav to Display Page Template. There is a solution to access it via Headless API in the headless-admin-content category. Could we explore the...
Old images' thumbnails are not displayed in Google Chrome
Issue Some thumbnails related to images created a long time ago are not displayed in Chrome, but they can be displayed in Firefox. When inspecting the request through the Developer Tools, there is one of following messages depending on the version of the protocol HTTP in use:...
Users without permission can see title of other dynamic data lists
Issue Consider the use case below. Log in as admin and create a regular role role1 and add to it the DDL permissions visible in the attached screenshot Dynamic-Data-Lists-01.png. Create a user A. Create a user group UG1 and add A to it. Assign user group UG1 to the role1 role. (so...
Data migration of documents to S3 fails with NoSuchFileVersionException
Issue We use the Data Migration tool to migrate our document library from FileSystemStore to S3 (although the issue might be relevant for other migrations too) While it runs, it fails with NoSuchFileVersionException (see attached file for full error stack trace) Environment 7.4...
How to set up OpenOffice/LibreOffice integration in a Docker environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am running Liferay through Docker and I would like to enable the OpenOffice integration as described at...
Different behavior if you call a non-existing jpg or a gif
Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for the 2 extensions   Environment Liferay DXP 7.4+   Resolution The...
DocuSign is not working for Production environment
Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the DXP UI. Environment Liferay DXP 7.4 Update 54 Resolution The observed...
Unable to play .wav audio files
Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the following property in the portal-ext.properties file:...
DocuSign Error: The access token provided is expired
Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is {"errorCode":"AUTHORIZATION_INVALID_TOKEN","message":"The access token provided is...
DocuSign API rules and limit
Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the existing customers are not seeing this issue while working with 10k concurrent...
Multiple UI errors while uploading duplicate images
Issue Users can see multiple UI errors while uploading duplicate images via document and media Steps to reproduce: Navigate to 'Content and Data'> 'Document and Media'>  Upload a document with a similar name or document Expected behavior: Only one error should appear on UI as it is a...
Categories are not working properly in cluster enviornment
Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a cluster environment. Steps to reproduce: 1. Navigate to Categories and create...
Asset Publisher does not update existing Web Content that has been edited and scheduled for future publication
Issue When using an Asset Publisher on my Portal, if I make any changes to a existing Web Content and schedule it to be published at some point in the future, my Web Content disappears from my Asset Publisher and only returns at the time/date of publication I would like version 1.0 of...
Form on a display page template does not display 'Success Page' after submitting data
Issue My form is not displaying the 'Success Page' after data submission Environment Liferay DXP 7.3 Resolution This type of behavior is usually related to page caching. To make sure that the form will display the success page after sending the information, it is necessary to check the...
Unable to Upload file into the Document & Media when size is more then 10 mb
Issue When a user is trying to upload the file into the document and media, it does not upload when the size is more than 10 MB. Environment Liferay DXP 7.1 Liferay DXP 7.2 JBoss Resolution Increasemax-post-size (10485760 = 10 MB by default) on the listeners in the undertow subsystem to...
I cannot select a Folder when adding a Basic Document via Asset Publisher
Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The observed behavior is a known issue addressed by LPS-205089. Please create a...
After migrating to DBStore, how to check it was (entirely) successful
Issue We are in the process of migrating documents and media from our file-system based store to the database (DBStore) How to find out if all active documents and media are migrated to the database? Is there a way to do a count? Environment DXP 7.x Resolution First of all, if the...
Uploaded documents are available for all sites using different virtual hosts
Issue Create two sites Set a different virtual host for each site e.g. testsite.local, testsite2.local Upload a document into Documents and Media on your second site See that the uploaded file is available when accessing it with any of the site's URL Example:...
File upload feature for guest users in Liferay Forms
Issue We have a requirement to create a Liferay form having a document upload feature for guest users. Currently, in Liferay 7.1 uploading documents is not available for guest users.    Environment Liferay DXP 7.1    Resolution The file upload feature for guest users in Liferay Forms has...
How to bulk edit Categories?
Issue How can a Liferay user bulk edit Categories in the Documents and Media? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Go to a DXP site. Navigate to Content&Data --> Categorization --> Categories. Create a new vocabulary and a new category. Navigate to the Documents and...
Error managing documents and URLs using GCS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using GCS as a storage solution in your On-Premisse or Liferay PaaS environment, after adding an image file to your document...
Troubleshooting Slow File Uploads on Sites with Many Pages
Issue When uploading new files to Documents & Media in a site with a high number of pages, you may exerience unusually slow upload speeds. This performance issue may be isolated to individual site contributions. Environment Liferay DXP 7.4 and Quarterly Releases. Resolution When...
What are the differences between using name and property in metatags
Issue We were creating custom meta tags and we see there are created using "property" attribute instead of "name" attribute. Are there any differences between using name and property? Are they equivalent? Could we modify current implementation in order to use "name" instead of...
No preview is generated when Gifsicle is enabled
Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN  [liferay/adaptive_media_processor-5786][AMMessageListener:79] null...
Guest user cannot see a Document when accessed by the Latest version URL
Issue A Document has "View" permissions enabled for Guest users. When the Guest user wants to access the Document by using the Latest version URL, the Document is not accessible. Environment Liferay DXP 7.4 Resolution The link which you obtain from the document's "Latest version URL"...
Scope selection in Blogs Aggregator portlet not working
Issue Log in as Admin Add a Blogs portlet on Liferay home page Add an entry Navigate to Control Panel > Sites Create a new Site (eg: Liferay 2) Create a new page on the Site Add Blogs portlet and Blogs Aggregator Add a Blog entry in the Blogs portlet Aggregator will show both entries...
Preview of PDF document (generated with ItextPDF) contains unwanted spaces between letters
Issue We are generating our PDF files programmatically using ItextPDF 7.2.5 API The Library used is compileOnly group: 'com.itextpdf', name: 'itext7-core', version: '7.2.5' After uploading such a PDF file to DXP's Documents and Media, and clicking on the resulting document, we see that...
"Specified key was too long" warnings when upgrading from 7.2 to 2023.q3.2
Issue We are upgrading from 7.2 to 7.4 When running the upgrade tool, there is this WARN: WARN  [main][BaseDB:1468] (conn=697) Specified key was too long; max key length is 3072 bytes: create index IX_F365A086 on DDMTemplate (templateKey, ctCollectionId); Environment DXP 7.2 2023.q3.2...
Compatibility for OpenOffice v4.1.13
Issue Is Liferay DXP 7.4 compatible with v4.1.13, as in the compatibility matrix only v4.1.11 is mentioned? (Required for upgrading OpenOffice from v4.1.11 to v4.1.13, for security compliance reasons.) Environment Liferay DXP Resolution Minor versions are included implicitly, and the...
Video previews not being generated
Issue Video previews are not being generated in the environment. There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created. Environment Liferay 7.4, 2023.Q3 FFMPEG enabled. Previewable Processor Maximum Size...
Implementing an Item Selector
Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens Environment Liferay DXP 7.4 Resolution Unfortunately, there is an error in the...
Uploaded images are not visible to Guest users
Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to Documents and Media and create a folder. Upload an image inside the created folder...
Documents and Media portlet
Issue When we select multiple files using Liferay DMS to upload. Does it upload any info related to the file to the server when it is selected? When we select and publish multiple documents does it process multiple files as a single process or multiple processes? While multiple file...
After upgrading from DXP 7.0 to DXP 7.4 the document friendly URLs are missing
Issue I have upgraded from DXP 7.0 to DXP 7.4. After the successful upgrade, we noticed that the document-friendly URLs are missing on DXP 7.4 Reproduction Steps: 1. Set up DXP 7.0 with fp de-102 2. Go to Control Panel --> Content --> Documents and Media and upload a basic document. 3....
Edit image from document & media accepting all file extentions regardless of configuration
Issue The invalid extension document is uploaded with the valid extension name. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Documents and Media > Service. 3. Remove * from the 'File extension' and add .png, and .jpg in the file...
ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Report app
Issue ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Reports app. For example: Environment Liferay DXP 7.4 + Liferay Reports App Resolution This is defined in the Jasper report definition instead of Liferay configurations. Further information about how to...
Unable to add Calendar event when setting "Display Scheduler Only"
Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in Calendar Expected Result: You can add an event. Actual Results: Nothing...
Broken master page template after importing LAR file between environments
Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the Portal. Please update to Liferay DXP 7.4 Update 86+. Or request a...
Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl
Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214] null com.liferay.portal.kernel.json.JSONException:...
Actions menu duplicated in Documents and Media portlet after migration from 7.0 to 7.4
Issue After an upgrade from 7.0 to 7.4 actions menu (three vertical dots) in Documents and Media portlet is duplicated. Environment Liferay DXP 7.4 Resolution Before the upgrade, in 7.0 some entries in the portletpreferences table have the following duplicated value: <preference>...

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