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[$SITE_NAME$] associated with assets are not coming in the mail content
Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket LPS-104305 and it is fixed on fix pack de-89. Installing Fix Packs and Hotfixes on Liferay...
Where to configure mail trigger interval for Asset publisher portlet
Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for new assets and sends emails to subscribed users informing them about the new...
Migration of documents to a supported file system store before upgrade
Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from Liferay 6.2 into any higher version of Liferay? Environment Liferay Portal 6.2 Liferay...
Is it possible to configure Multiple Repositories?
Issue How can we configure multiple repositories in Document and Media? Environment Liferay DXP 7.0 Resolution It is possible to configure one repository (default store type) along with the multiple external repositories at a time in Liferay. Please refer below for the same, Using...
How to enable "Save as Draft" option in Document and Media portlet
Issue Unable to see "Save as Draft" option in Document and Media portlet Environment Liferay DXP 7.2 Resolution "Save as draft" feature in Document and Media is disabled by default. #     # Set this to true to enable drafts for document library files.     #     # Env:...
Disabling The Default Adaptive Media Images
Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300 /o/adaptive-media/image/403687/Thumbnail-300x300/home.png?t=1567146932300 Environment DXP 7.1 Resolution Adaptive Media detects the...
How to Enable Delete Option for Document & Media Portlet
Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the below steps: 1) Log in as Admin. 2) Click on the ellipsis button(the...
Error cannot read JPEG2000 image
Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000 image: Java Advanced Imaging (JAI) Image I/O Tools are not installed Environment DXP...
Blog cover image is cut at the top and at the bottom
Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs > Images will also be cut. Environment Liferay DXP 7.0+ Resolution 1)...
I would like to customize the template of the email sent about flagged Message Boards posts
Issue When a user flags a message as inappropriate in Message Boards, the admin user receives an email notification. I would like to customize the subject and the body of this email template. Environment DXP 7.1+ Resolution The original template files are located in...
Unable to add a document from Control Panel-> Document and Media.
Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive.  This behavior is only observed whenever the server is started from Liferay Developer Studio(LDS). Environment Liferay DXP 7.2 Resolution When the...
Heavy database queries involving DLFileEntry table
Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK, repositoryId, folderId, treePath, name, extension, mimeType, title, description,...
I can access a document via the download URL even if I change the file's name in the URL
Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg: http://localhost:8080/documents/33764/0/abc.jpg/6bac1ad9-1a7a-0cba-c70a-6fbe17a204a1?t=1571739939285) I change the file name in the URL (eg: bcd.jpg) I call the new URL...
Deleting Files and Folders in Documents and Media
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue "When I delete a document...
I can access the documents of a deactivated site unless permissions are revoked
Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified Users can use the document download links I expect that if I deactivate a...
Some content not visible in documents and media, but visible on DDL
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Some content is not displayed in documents and media Document and media...
Unable to validate Social Office license due to failed server ID matching
Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR [localhost-startStop-1][LicenseManager:?] Social Office EE license validation failed java.lang.Exception:...
Controlling File Upload Permissions for Documents and Media
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue Is it possible to control...
If I save a Blog post as a draft, it disappears from the published blog entries
Issue I create a new blog post and publish it I edit the same blog post As I cannot finish it, I save it as a draft Expected behavior: The new version of the blog post is saved as a draft, while the original post is still displayed. Actual behavior: The blog post is moved to the Not...
Text auto-tagging settings moved to Assets configuration
Issue After installing 7.2 fix pack 1, text auto-tagging settings for Documents and Web Contents do not apply any longer. The affected settings enabled/disabled the available tagging services that can be used to automatically tag Documents and Web Contents. Settings pages were available...
About the "Link Portlet URL to Page" feature
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue If the top-right three...
CmapSubtable warnings (PDFBox)
Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The class which the WARN message above remarks is CmapSubtable, which is part...
Message Board "Subject" Character Limit
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue On the bulletin board...
In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module
Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags taglib was re-written so that instead of using the scope of the Flags...
The image should be downloaded with "Image Name" instead of the keyword "article" while saving by right clicking it on browser
Issue The image should be saved with Image original name rather saving with "article" keyword by default. Steps to reproduce: Navigate to Content and create structure and template for the web content as below Structure: [Eg: S1] Add Text field, Add Image upload field by setting as...
Displaying in child site selected contents from parent site
Issue Create a parent site with two child sites (Child1, Child2). Configure the parent site to share contents. Add some web contents in the parent site. Add an asset publisher in each child site. Cannot find a way to display particular web contents from parent site. Environment Liferay...
Guest permission option is not the default value when creating a file entry in Control Panel.
Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 Resolution In some cases this is an expected...
While printing Wiki the background colour of the cells in tables not displayed.
Issue The printout of the Wiki pages doesn't print the coloured cells of the tables. Whereas, on the portal, the coloured cells are visible. Environment Liferay DXP 7.0 Resolution The reported behaviour can be achieved by overriding the aui.css file as per the business requirement. Below...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar cannot be imported.  Please enter a file with a valid file size no larger than...
Is folder subscription available in knowledge base management ?
Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on ellipsis button which is at the right top -> select subscribe) which applies to all...
Preview is not generated for .pptx files in Document and Media
Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP 7.2.10-ga1  Resolution The observed behavior is a known issue and is fixed...
Store documents in a database
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Uploaded files are stored in "/data" under the installation directory by...
Conversion process fails in Adaptive Media
Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at java.awt.image.BufferedImage.<init>(BufferedImage.java:501) at...
Incorrect Metadata in Document & Media
Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-67 and above. Installing...
Impact of deleting/cleaning up 'pg_largeobject' table on the Portal
Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment Liferay DXP 7.0 Database: PostgreSQL Resolution As the data will already be migrated...
Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0
Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR [localhost-startStop-1][ServiceConfiguratorImpl:161] Unable to initialize service component...
My CDN cannot cache documents uploaded to Documents and Media
Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control header as private for all Documents and Media files which was...
Can I remove parameters appended to the image URL?
Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just:  https://[domain.name]/documents/48742/50327/xyz.jpg   Environment Liferay DXP...
Document library store type migration fails with AbstractMethodError
Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing com.liferay.portal.convert.documentlibrary.DocumentLibraryConvertProcess ...
The transparent pixel of a PNG image becomes black in preview
Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by Java vendor. When scaling the image and using...

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