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Exporting Document Library to LAR does not export file versions (product limitation)

Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...

Define more than three thumbnail resolutions for Adaptive Media

legacy How To

Issue There are three thumbnail configurations that can defined for Adaptive Media in System Settings -> Adaptive Media -> System Images Resolutions. Each configuration is mapped to a value of the query...

Need to set expiry date of doument while uploading in Document and Media

legacy

Issue How to set the expiry date for Document & Media? Environment Liferay DXP 7.3 Resolution There is no out-of-the-box feature available to achieve this requirement i.e. to set the expiry date for the documents and...

DLFileRank modules are not available anymore

legacy How To

Issue In Liferay DXP 7.3, DLFileRank modules are not available (document-library-file-rank-api, document-library-file-rank-service). Environment DXP 7.3 Resolution These modules have been archived in version 7.3....

What is the difference between the 'View' and 'Access' permissions?

legacy

Issue When defining permissions for a folder (for example, in Web Content or Documents and Media), I see a 'View' and 'Access' permission. Environment Liferay DXP 7.0, 7.1, and 7.2 Resolution The 'Access' permission is...

Liferay integration with Open Office remotely

legacy

Issue Is it possible to have Open Office on any other server then the one where Liferay is running? Environment Liferay DXP 7.2 Resolution It is a limitation of the OpenOffice/LibreOffice integration that it...

Headless API call returns 404

legacy Troubleshooting

Issue When calling a Liferay method in headless delivery API, it returns 404, or an empty list. Example: "/v1.0/sites/{siteId}/document-folders" results in { "status": "NOT_FOUND", "title": "No Folder exists with...

There is no pagination option for selecting the 21st place or higher range folder

legacy Troubleshooting

Issue There is no paging or search option found. As a result, it is unable to select a folder as the Root Folder if it is in the 21st or higher position. Steps to reproduce: Navigate to Global Site Go to document...

Cannot run program "java" error when executing process to generate document previews

legacy Troubleshooting

Issue When uploading or previewing images or documents that have not been previously loaded, the following WARN will be thrown. WARN [liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable...

Liferay Adaptive Media Installation issues

legacy Troubleshooting

Issue When installing Adaptive Media 2.0.20 to Liferay DXP 7.0, it doesn't work, and the journal service override module described in the documentation doesn't work either. Environment Liferay 7.0 DXP...

Error when attempting to connect to Sharepoint group site (non-root site)

legacy Troubleshooting

Issue When the Sharepoint connector is configured to connect to a non-root Sharepoint site (i.e. https://testsite.sharepoint.com/sites/groupsite), the user sees the following error in the UI as they browse documents from...

Unable to change the default language translation for a document

legacy

Issue Changes to the default language id for a document in the Documents and Media do not persist when saved. Even when they are changed, they revert back to the site default language after being saved. Environment...

How to locate document in the directory when using Advanced File System Store

legacy

Issue I want to find where a document is located in the file system when using Advanced File System Store. Environment Liferay DXP connected to Advanced File System Store Resolution Documents that are not nested under a...

Expand button not working in mobile view

legacy

Issue While clicking the Expand button of Document & Media in the Mobile, it is not working. Environment Liferay DXP 7.2 Resolution The Expand button is working on all screen size, however, the expand button does not...

Message Board Portlet - File Attachments

legacy How To

Issue Is it possible to deactivate File Attachments on the Message Board portlet? Environment Liferay Portal 6.2 Liferay DXP+ Resolution By adjusting the role/permissions according to the user and the...

Guests can no longer see web content articles

legacy Troubleshooting

Issue After updating a Liferay DXP 7.2 server to dxp-5+ and publishing content Guests no longer see web content articles. A fix, LPS-106146, was introduced in dxp-5 that addressed a permissions error when...

How to resolve "Unable to validate referenced file entry" UI errors preventing Web Content from being updated

legacy Troubleshooting

Issue When trying to update a previously published web content article, clicking the Publish button results in an error message in the UI like the following: Error: Unable to validate referenced file entry because it...

In Select File modal window, when clicking on the SITES breadcrumb link, I see sites that I am not a member of

legacy

Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on...

How can we use the Notifications portlet in DXP?

legacy How To

Issue In Liferay Portal it was possible to place a Notifications portlet onto a page. However in Liferay DXP 7.2 the Notifications portlet is not a listed Widget and can not be added to pages. Environment Liferay...

The "Add Notification" button does not appear in the notification portlet

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

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