Site Search - Liferay Learn

NullPointerException - liferay/monitoring

Issue You might encounter some excessive logging in your portal related to Liferay Monitoring: ERROR [liferay/monitoring-982][ParallelDestination:59] Unable to process message {destinationName=liferay/monitoring, response=null, responseDestinationName=null, responseId=null, payload=[...]...

Show Number of Requests in Redirection > 404 URLs Tab

legacy Troubleshooting

Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be enabled in Control Panel > System Settings > Infrastructure > View Count....

Can I change the CPU and Memory usage alert metrics?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to change the default metric value of CPU and Memory usage to a custom value? Environment Liferay PaaS Resolution...

Liferay image fails to start with a javax.servlet.ServletException

legacy Troubleshooting

Issue My Liferay image is failing to start with the default settings. The following message is thrown in the logs: javax.servlet.ServletException: A servlet matching the filter (servlet.init.private=false)(servlet.type=friendly-url) is unavailable Environment DXP 7.4 Resolution A fix for...

How apply changes to Tomcat's server.xml file in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml file, but don't know how to do it in a Cloud environment. Environment Liferay PaaS...

How to resolve a Jenkins "Failed to rotate logs" error when executing the Project Build Discarder

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent errors such as the following: build-10 [ci-0] WARNING ...

Ext module is not deployed with the cloud deployment process

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will correctly deploy to /build/dist/osgi/marketplace/override. However, for dockerDeploy...

Performance issue: Liferay service getting restarted frequently

legacy Troubleshooting

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There can be multiple issues, one of them can be the use of...

How to acquire Liferay PaaS logs in a file on a local machine without requiring browser interaction

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our team would like to transfer Liferay PaaS logging into a file on our local machines -- however, we would like to automate this if...

How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are not changed), we notice an "error killing pod" in the status logs of a...

Is it possible to apply ping command in Liferay SaaS shell?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available at Liferay Service's Shell console. However, on v4 stack, the command...

Where can I get the database query logs for my Liferay PaaS project?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS project? Environment Liferay PaaS Dynatrace Add-On Resolution Ensure to...

Unable to send message: Could not convert socket to TLS

legacy Troubleshooting

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you might receive the following error: 2021-01-18 20:39:05.590 ERROR [default...

How to resolve Jenkins builds no longer completing after GitHub user contact adjustments

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a GitHub Personal Access Token (PAT), which we use to connect to our...

After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services" on the...

How do I implement a JNDI database connection on Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the database through a Java Naming and Directory Interface (following: JNDI)...

How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment is set through the liferay/gradle.properties file in a 4.x+ workspace...

How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins builds are failing with errors like the following: * What went wrong:...

Liferay PaaS - DB user doesn't have super privileges for the database service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227 (42000) at line XX: Access denied; you need (at least one of) the SUPER...

Is it possible to change how much memory Gradle uses during a Liferay PaaS build in Jenkins?

legacy How To

Issue Since our Jenkins builds are using Gradle Daemons, we would like to increase the memory available to control how much memory Gradle uses, so that it is increased from this default: org.gradle.jvmargs=-Xmx512m Environment Liferay PaaS Resolution This property can be adjusted by...

How-To Generate a HAR file for Liferay Support

HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is due in part, because the file tracks the load of resources and how long...

How to update and deploy only a single service with Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to deploy updates for only one Liferay PaaS service at a time? Only a minor configuration change is needed, and it...

Not able to download the logs of more than 10000 lines

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download Logs" option is downloading only 10000 lines of logs? Environment Liferay PaaS...

How to generate the crt and key of a certificate on base64 for a custom domain on Liferay PaaS?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As stated on this documentation you'll need to add both the crt and the key on base 64 on the LCP.json file. { "id": "webserver",...

Taking Thread Dumps From a JVM

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. A thread dump is a...

Taking Heap Dumps From a JVM

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. When a system runs into...

High Priority Issue Checklist

legacy Troubleshooting

This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a significant step towards helping us to provide you with a quick resolution. Resolution To help our Support...

nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて

legacy

問題 Liferay PaaSにおいて、クライアントからのリクエストは Nginx -> HAproxy -> Liferayの流れで処理されるという認識です。 nginx (HAProxy) -> liferayの振り分け部分で採用されているアルゴリズムは何でしょうか。また、こちらのアルゴリズムを変更することは可能でしょうか。環境 Liferay PaaS, SaaS 解決ラウンドロビンを使用しております。 HAProxy からラウンドロビン形式でLiferayサービスへの通信のロードバランスを行う様、設定されております。補足：...

Liferay PaaS services stuck in "Deployment in progress" status

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と Liferay PaaS(旧 LXC-SM)となりました。問題...

Permissions are requested for user Customer in Jenkins when Bitbucket is configured

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と Liferay PaaS(旧 LXC-SM)となりました。問題...

Large files (20MB+) on Git repository become corrupted when deploying to Cloud

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題 [IMPORTANT] .gitattributes を削除すると、さらに問題が発生する可能性があることをご承知おきください。この記事は、このソリューションが以前に少なくとも一人の顧客と仕事をしたことがあることを考慮し、代わりに内部用に変更されました。...

Liferay SaaS incident contact roles on Analytics Cloud

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：この記事は内部の記事であり、現在、お客様にはご覧いただけません。この記事へのリンクは社内のコメントでのみ行ってください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と...

[Internal] Custom Utility page doesn't work in Liferay SaaS

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と Liferay PaaS(旧 LXC-SM)となりました。注：この記事は内部の記事であり、現在、お客様にはご覧いただけません。...

Outgoing SMTP IP address for Liferay SaaS

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と Liferay PaaS(旧 LXC-SM)となりました。注：この記事は内部の記事であり、現在、お客様にはご覧いただけません。...

Integrate Jenkins (CI Service) with Azure DevOps

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題 LXCのContinuous IntegrationをAzure DevOpsに統合する方法 Environment LXC-SM（旧名称：DXPクラウド）解決策当社のLXC-SM（DXPクラウド）サービスでは、以下のOOTBインテグレーションに対応しています： GitHub...

shallow.lock': File exists errors

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。 NOTE: この記事は INTERNAL の記事であり、現在お客様にはご覧いただけません。この記事へのリンクは社内のコメントでのみ行ってください。問題一部のユーザーから、Jenkinsビルドのトリガー中に以下のエラーが発生したとの報告がある。 stderr: fatal: Unable...

Scheduled Publications not working in Liferay SaaS environment

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題データベースパーティション環境でスケジュールされたパブリケーションが失敗します。パブリケーションがスケジュールされている場合、パブリケーションの代わりにパブリケーションページが使用できなくなり、UI に「パブリケーションは一時的に利用できません」というメッセージが表示れます。...

Building and Deploying using the Liferay Cloud CLI

legacy How To

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。この記事は内部限定の記事です問題 DXPクラウドCLIを使用したビルドとデプロイ環境への配慮 DXP クラウドスタック v3 決議 CIサービス(Jenkins)もコマンドラインから lcp deploy が起動されたときにトリガーされます。...

Changing the name of an existing environment

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題環境管理者としては、既存の環境の名前をもっと便利な方法で変更したい - ゼロから作り直す必要はありません。環境への配慮 DXPクラウド決議新しい環境を作成する場合、基本的にはどのような名前でも設定できます - 環境管理者の要求に基づいて。...

To be able to access Liferay PaaS portal Database through DB client

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題ローカルクライアントを介して Liferay Experience Cloud Self-Managed (SM) データベースに接続する方法 Environment ライフレイエクスペリエンスクラウド SM 解決策ここに回避策があります。...

How to Resolve Jenkins Build "Content is not allowed in prolog" Errors

Issue When creating Liferay PaaS Jenkins builds, you may experience CI/CD pipeline build failures with errors relating to unresolved Gradle dependencies. For example: > Task :modules:your-module-name:compileJava FAILED [Fatal Error] dependency.pom:1:44: Content is not allowed in prolog....

How to add a certificate in Cacerts file in PaaS

How To

Issue What is the best way to add a new certificate for the Cacerts file to trust the response of a consumed API in Liferay Cloud (PaaS)? Environment Liferay DXP 7.4+ Resolution To ensure your security settings survive a reboot, the best approach is to move the certificates out of...

Production Backups Not Visible in Disaster Recovery Environment After Configuration

Issue After following the documentation to set up Cross-Region Disaster Recovery in Liferay PaaS, the backups from the primary (production) environment are not visible in the secondary (disaster recovery) environment. The UI in the DR environment's Backup service does not show the tab or...

CNE AWS Ready: Configuring the Cloud Native Experience

Official Documentation

CNE AWS Ready: Configuring the Cloud Native Experience After bootstrapping the Cloud Native Experience (CNE) environment, configure the platform components required for your deployment. CNE...

CNE AWS Ready: Cleaning Up the Environment

Official Documentation

CNE AWS Ready: Cleaning Up the Environment Remove Cloud Native Experience (CNE) resources when you no longer need an environment to avoid unnecessary cloud costs. Manage infrastructure created...

CNE: AWS Ready - Configuring ArgoCD Domain and TLS

Official Documentation

CNE: AWS Ready - Configuring ArgoCD Domain and TLS Configure a custom domain and TLS certificate for ArgoCD to access the GitOps interface through a secure endpoint. Prerequisites Before...

CNE AWS Ready: Managing Secrets and Licenses

Official Documentation

CNE AWS Ready: Managing Secrets and Licenses Liferay Cloud Native Experience (CNE) retrieves sensitive values from an external secrets provider. This approach prevents credentials, certificates,...

CNE AWS Ready: Troubleshooting

Official Documentation

CNE AWS Ready: Troubleshooting Liferay Cloud Native Experience (CNE) deployments involve multiple components, including AWS infrastructure, Kubernetes, GitOps workflows, and Terraform...

CNE AWS Ready: Prerequisites

Official Documentation

CNE AWS Ready: Prerequisites Before running the bootstrap scripts to deploy the Liferay Cloud Native Experience (CNE) in your AWS environment, prepare your local machine, cloud accounts, and Git...

CNE: AWS Ready - Bootstrap Configuration Reference

Official Documentation

CNE: AWS Ready - Bootstrap Configuration Reference The following configuration defines the cloud infrastructure, GitOps synchronization settings, and bootstrap execution options for Cloud Native...

CNE: AWS Ready - GitOps Infrastructure Configuration Reference

Official Documentation

CNE: AWS Ready - GitOps Infrastructure Configuration Reference Cloud Native Experience (CNE) uses GitOps to manage infrastructure configuration. These configuration files define environment...

CNE: ヘルム値リファレンス

Official Documentation

CNE: Helm Values Reference Helm is configured in YAML. Below are descriptions of the Liferay default Helm chart values. affinity: {} # Set Liferay DXP StatefulSet spec affinity...

クラウドネイティブエクスペリエンス

Official Documentation

Cloud Native Experience This documentation reflects the Cloud Native Experience (CNE) as of Liferay DXP 2026.Q1. Use the latest version of the boilerplate repository before starting your...

Cloud Native Experience: Kubernetes Ready

Official Documentation

Cloud Native Experience: Kubernetes Ready The Generic Blueprint of the Cloud Native Experience is for teams running Liferay DXP on any CNCF-certified Kubernetes cluster, whether on-premises or in a...

Cloud Native Experience AWS Ready

Official Documentation

Cloud Native Experience AWS Ready This guide provides a specialized, automated workflow for deploying Liferay DXP on Amazon Web Services (AWS). It uses a Super-Chart approach to link Liferay...

CNE AWS Ready: Bootstrapping Your Initial Environment

Official Documentation

CNE AWS Ready: Bootstrapping Your Initial Environment After completing the prerequisites, run the Cloud Native Experience (CNE) bootstrap process. This step provisions the AWS infrastructure,...

プロパティを使用したスコープサイトと個人

Official Documentation

Scoping Sites and Individuals Using Properties A Property allows you to define and associate a label to a single or multiple sites. This allows you to aggregate the analytics data for all...

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