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Issue Deploying an EXT extension results in the extension being lost after the environment restarts. Environment Quarterly Releases 2023.Q3.3+. PaaS Resolution The use of EXT modules is discouraged....

Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS   Resolution...

Issue When a virtual instance is created via a headless API, the admin user's email address changes. Environment 2024.q2.2 Resolution Update to 2024.q3+ or implement a portal property as a workaround: Set...

Issue How to enable the cache for the JS file? On each page refresh, all default JS is getting called, impacting site performance. Environment Liferay Paas Liferay Quarterly Release Resolution While refreshing the...

Issue We have multiple SSL certificates and want to use them in virtual instances that run under a different domain from the main instance. Environment DXP 2024.Q3 Resolution If behind a reverse proxy, configure...

Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your...

Issue When viewing Application Metrics, there is a large difference in CPU usage within a clustered environment. For example, CPU usage is showing 5% on one node while it is 50% on another node. Environment Liferay PaaS...

Issue When using a Liferay DXP instance deployed on a Jakarta-based image (e.g., Tomcat 10), the liferay-dxp-agent bundle may fail to start. The logs will show an org.osgi.framework.BundleException error related to an unresolved package import. A key part of the error message will look...

Authentication An access token is necessary for making API calls to Liferay Analytics Cloud. Navigate to Settings → APIs to generate an access token. Choose the duration (e.g. 30 days, 6 months, 1...

Analytics Cloud APIs You can use headless APIs to interface with Analytics Cloud. Here are resources to help you understand and integrate these APIs to enhance your ability to manage content.

Resource Types and Structure Properties activeIndividualsCount (Number): Number of active individuals belonging to the account. dateCreated (Date): Date the account was created in the system. ...

Connecting Liferay DXP 7.3 to Analytics Cloud Liferay DXP 7.3 U30+ The steps to connect Liferay DXP 7.3 to Analytics Cloud differ slightly from the steps to connect Liferay DXP 7.4. Liferay DXP...

Reference Multi-Factor Authentication Metrics Description Downloading Reports

Workspace Data In settings view, and manage the data sources that sync with Analytics Cloud. Click the settings link at the bottom left of the UI. Manage API access by creating or revoking access...

Troubleshooting Troubleshooting Analytics Cloud Activation Troubleshooting Data Sources

Managing Workspaces You can view and change your workspace settings from the settings page. Navigate to Settings → Workspace Settings → Workspace. Workspace Name: The name of your analytics...

Definitions There are four types of definitions: Individuals: attributes of individuals accessing your site Events: default and custom actions that happen on your site Event Attributes:...

Managing API Access Liferay Analytics Cloud supports access to its analytics data via a set of API endpoints. You can access and integrate the data either through RESTful APIs or data export. Some...

Workspace Settings In settings, view and manage your Analytics Cloud workspace. Click the settings link at the bottom left of the UI. Invite other users and manage access to the workspace. View...

Liferay Helm Values Reference Helm is configured in YAML. Below are descriptions of the Liferay default Helm chart values. affinity: {} # Set Liferay DXP StatefulSet spec...

Configuring Externally Managed Services Externally managed services are created, configured, and managed outside the Liferay Helm chart. Database Configuring an external database for Liferay in...

Reference

Configuring Your GitHub Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's...

Configuring Your GitLab Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's private...

Logging into Your Liferay Cloud Services By default, you must log in to access the web interfaces for the Liferay and Infrastructure services on any non-production environment (e.g., uat)....

Application Metrics With Liferay Cloud's built-in monitoring, you can track resources used by each environment service. These application metrics include memory and CPU usage, as well as network...

Understanding Liferay Cloud Environments A Liferay Cloud project can have multiple environments, each for a different purpose (e.g., development, staging, production, etc.). Each environment has a...

Environment Teams and Roles Administrators can manage team members and roles in each project environment using the Liferay Cloud Console. Each environment can have unique members, and each member...

Configuring Your Azure Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's private...

Liferay PaaS Go-Live Checklist Liferay Cloud is committed to your project's smooth launch. This go-live checklist should help you catch potential issues in advance and optimize your Cloud...

Manage and Optimize Liferay Cloud offers numerous tools to help you efficiently manage your projects. Resource Management The Liferay Cloud dashboard has built-in tools to help you track and...

Quotas and Resource Usage Quotas are the maximum number of resources available for a given Liferay Cloud project. Administrators may configure services and environments to use resources according...

Stage 2: Creating Data Backup Files Now that the Liferay versions match between your on-premises and Liferay Cloud environments, you must prepare the data from your installation for migration. This...

Scaling the Liferay Service Liferay Cloud's auto-scaling feature automatically creates and destroys Liferay service instances as needed to optimize performance. You can choose the minimum and...

Real-Time Alerts Liferay Cloud can alert system administrators of unexpected behaviors in a project. Examples of unexpected behaviors include auto-scaling events, higher than expected memory...

Migrating to Liferay Cloud Liferay Cloud is a secure and reliable enterprise platform built for high availability, scalability, and performance. Running a Liferay DXP instance on Liferay Cloud...

Stage 7: Connecting the VPN If required for your development environment, the last stage of migration is to connect your Cloud environment to your private network. This involves configuring (or...

Stage 4: Migrating DXP Configurations and Customizations Now that your database and document library are applied to your Liferay Cloud environment, the next stage of migration is to migrate your...

Backup Service Maintaining regular backups is vital to protecting your project's data. The Liferay Cloud backup service stores iterations of environment data that can be used to restore your...

Restoring Data from a Backup During project development, there may be times when you must restore data or roll back the project to an earlier state. Restoring a backup to an environment restores...