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Issues with Using IBM J9 JDK
legacy Troubleshooting
When running Liferay Portal's Patching Tool with IBM J9 as the Java version with multiple hotfixes, the patching-tool info command, and other patching tool commands may fail. Resolution The root cause of this issue is that...
Setting Up the Patching Tool in Weblogic
legacy How To
This article details how to set up the Liferay patching tool in a Weblogic based environment. Resolution To begin, unzip the patching-tool parallel to the domain server in use. For example, if using base_domain found...
Patching Tool v21
legacy How To
Since the release of the last Patching Tool v20, we have been busy implementing new improvements that will enhance the user experience as well as the Support engineers’ ability to assist users. Starting with version 21,...
Addressing the 'WARNING: Some of the currently installed fixes are not available' Patching-Tool Error
legacy Troubleshooting
When attempting to install patches with the Patching-Tool Install command, an error message is generated, which states:  Running install would revert some of the previous fixes. Installation process is stopped....
Patching Liferay Portal When There Are Custom Apps Installed
legacy How To
Liferay Portal fix packs and hotfixes will often update, not only JSPs, but also classes. In order to ensure that your custom projects continue to use the most up-to-date code, please...
Roles and Permissions FAQ
legacy How To
This article documents some of the more complex use cases when granting permissions to a site. Who can be site members? I am having trouble adding user groups to a site; the user groups are not displaying. I don't want...
Hiding Portlets From Guests Who Do Not Have Permission to View It
legacy How To
When view permissions for guests are unchecked for a portlet, a guest will see the following message in the portlet: You do not have the roles required to access this portlet. While...
Group mapping required for LDAP export
legacy Troubleshooting
This article addresses one issue for Active Directory users attempting to log in to the Liferay platform. Liferay is configured for use with an LDAP server (without mapping the "Group"...