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Behavior when password expiration date is changed

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If I change the "password expiration date" in the password policy, what...

Disable Commerce module on Liferay 7.4

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Issue Liferay Commerce is not relevant for the business user, they would like to disable it in DXP 7.4 Property added to portal-ext.properties file: enterprise.product.commerce.enabled=false Environment DXP 7.4 U48+ Resolution The portal property for disabling Commerce modules was...

Multiple LDAP connections shared with one LDAP server prevent some users from logging in

legacy Troubleshooting

Issue When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot. The following error is seen in the logs: 2023-02-17 22:08:26.191 ERROR [http-nio-8080-exec-2][LDAPAuth:455] Problem...

Updating users data through LDAP

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Issue We have enabled importing users and groups through LDAP. Import works perfectly, although we have seen user data is not updated when it changes in Active Directory: email or user name, for example. Environment Liferay DXP with LDAP configured. Resolution Importing user through LDAP...

No error is reported when the password does not follow the configured policy

legacy Troubleshooting

Issue When we enable a Password Policy and create a new user, no error appears indicating that the password does not follow the configured policy. Environment DXP 7.3 Resolution Please install DXP 7.3 Update 20. Or request a hotfix with LPS-165197. Additional Information Configuring a...

How to remove guest's view permission on documents in the Search result page.

legacy How To

Issue How to remove guest's view permission on documents in the Search result page. Environment Liferay DXP 7.3 Resolution To remove the guest's view permission on documents in the Search result page, user can remove view permission for the DM home folder for the Guest role. Steps: Open...

The number of sites displayed on My Sites differs for Administrators and general users.

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The number of sites displayed on My Sites differs between Administrator...

Can a user upgrade from Liferay 6.1 to DXP 7.4.x?

legacy How To

Issue Do I need to follow the upgrade page mentioned in the below article for example: Liferay Portal 6.1.x → DXP/Portal 7.1 → DXP 7.4: Environment Portal 6.1 DXP 7.4.x Resolution Ensure parameter "feature.flag.LPS-157670=true" is in the portal-ext.properties file. Using the DBUpgrader...

The "Go to Site" button on the product menu is not displayed

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The "Go to Site ("Home" in DXP 7.3 and later)" button on the product menu...

Password syntax check "Allow words in dictionary" in password policy settings

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue There is a feature in the sword syntax check to "allow words in the...

Password setting link expiration date when creating a new account

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there an expiration date on the link to set a password when creating a...

Liferay DXP Compatibility with Mac OS

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Issue Could you tell me if LIFERAY DXP 7.2 version is compatible with the Mac OS system? Environment Liferay DXP all versions Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with the supported JDK versions, but...

Size limit for an integer value

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Issue What is the size limit for an integer value? Environment Liferay DXP 7.4 Resolution Liferay is written in Java and the Java integer size value is valid for Liferay as well. Maximum value:2147483647 Minimum value:-2147483648 size: 4 bytes , content:...

Which database table stores the custom field values?

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Issue The user has created some custom fields like 'Role', and 'User Type' inside the user portlet. Which database table contains both user and custom field data together? Steps to follow: 1. Start Liferay DXP 7.2 2. Create a new user. 3. Add the value in the respective fields. 4. Create...

How to refer to site names, site members, and site roles from the database

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue How do I reference a site name, site member, or site roll from the...

"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal

legacy Troubleshooting

Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in a read-only transaction and...

Allow users to add content based on asset publishers

legacy How To

Issue Require permissions for a user to get an 'Add' option on a specific Asset Publisher. Steps to reproduce: 1) Role-1: User-1 is the Role-1 holder and Role-2: User-2 is the Role-2 holder. 2) Add an Asset Publisher to Page1 -> Asset publisher -> Permission -> Check all permission for...

Can I change the permissions of a specific role for multiple pieces of content at once?

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Can I change the permissions of a specific role (e.g.：Guest role) for...

Is there a way to see a list of content that has been granted specific permissions?

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a way to see a list of content that has been granted specific...

If I switch languages in the language portlet, does it also switch the language in the account settings?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If I switch languages in the language portlet, does it also switch the...

What message is displayed when I log in with an expired password?

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What message is displayed when I log in with an expired password?...

Permissions needed for changing image of a category

legacy Troubleshooting

Issue Why a user, having full permission in Categorisation > Categories, could not change the image of a category? Environment Liferay DXP 7.4+ Resolution Set within the role's Define permissions tab, Commerce > Product management > Products > Commerce Product > Manage Images...

How to have a more complete text editor when editing a web content?

legacy How To

Issue Is it possible to have a text editor with more functions than what comes by default in Liferay DXP? Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0 Resolution [DXP 7.3] Add the following property to your file portal-ext.properties:...

How to turn on Debug logging for Patching tool?

legacy Troubleshooting

Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for details. Can we extract more details from the log? Environment Liferay DXP...

Reverting a hotfix while keeping your existing Fix Pack

legacy Troubleshooting

Issue When it is necessary to install a new hotfix in the affected environment, the following command needs to be run: ./patching-tool.sh revert (Linux) or patching-tool.bat revert (Windows) The concern here is that by attempting to run the above command, all patches are removed from...

Roles Admin portlet should not display permissions for Instance Settings and App Manager portlets

legacy Troubleshooting

Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences App Manager: View Instance Settings: Access in Control Panel Instance...

Wrong language when posting a content in Social Media

legacy Troubleshooting

Issue We have two languages set in our environment. The previews of news articles shared on Facebook appear in the incorrect language. We posted in French (fr) but we saw 'de' in the URL. Environment Liferay DXP 7.3 Resolution There is a possibility to change Canonical URL...

After migrating from 7.2 to 7.4 users with "View" permission receive error message when attempting to access contents of folders in Media Gallery

legacy Troubleshooting

Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions". This occurs after upgrading from Liferay DXP 7.2 to Liferay DXP 7.4. Environment Liferay DXP 7.4 Resolution...

Permission for specific user to edit 'Asset Publisher' on one page but not any other page

legacy How To

Issue Is it possible to assign permission or a role to a user in such a way that the user can edit 'Asset Publisher' on one page but not any other 'Asset Publisher' on any other page? The use case is like this: Page-1 consists of 'Asset Publisher-1' Page-2 consists of 'Asset Publisher-2'...

Is it possible to authenticate with an Apple device when Fast IDentity Online 2(FIDO2) is enabled?

legacy How To

Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing after step 5 from Registering a FIDO2 Authenticator. The...

Where is the default dictionary on DXP regarding Password Policies, and is it possible to modify it?

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Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...

Where and how are properties documented?

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Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay Learn: Reference > DXP >Properties Documentation. For a specific version, you can...

How to change the screen name and email-id of the Liferay's default admin user

legacy How To

Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the portal, however, it requires the Liferay DXP/Portal configured with the valid mail...

Is Liferay compatible with macOS?

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Issue Can I use Liferay DXP 7.2 with macOS? Environment Liferay DXP 7.2 Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with the supported JDK versions, but if issues are reported, Support can only...

All existing groups are imported from LDAP after logging in with a user

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Issue After logging in with an LDAP user, all existing groups are imported from the LDAP server. In earlier versions (DXP 7.1 and DXP 7.2) only the groups to which the user has been assigned are imported. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This behaviour is intended...

"Authentication failed. Please enable browser cookies and try again." error prevents login operation

legacy Troubleshooting

Issue When I try to log in, the message Authentication failed. Please enable browser cookies and try again. is displayed and the operation is not successful. Environment Liferay DXP 7.0 Fix Pack 102+ Liferay DXP 7.1 Fix Pack 26+ Liferay DXP 7.2 Fix Pack 15+ Liferay DXP 7.3 SP3, Update 4+...

Difference between "Settings" and "Advanced" permissions

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In the role's "Define Permissions", there are "Configuration" and...

How to check the date of site creation

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a way to check the creation date of a created site? Environment...

Getting NullPointerException in LocalizationImpl class during upgrade

legacy Troubleshooting

Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at com.liferay.portal.util.LocalizationImpl.getXml(LocalizationImpl.java:868)...

Upgrade to 7.4 fails trying to insert records into table DDMFieldAttribute

legacy Troubleshooting

Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch entry 155 insert into DDMFieldAttribute (mvccVersion, ctCollectionId,...

User Last Login Date Not Updating

legacy Troubleshooting

Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table. Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution 1) Set the following portal-ext property: users.update.last.login=true 2) Then please do the following for good measure:...

Cluster scheduled job issues with Open ID Connect (OIDC)

legacy Troubleshooting

Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of user sessions if a node is taken offline or experiences a crash....

ORA-01000: maximum open cursors exceeded

legacy Troubleshooting

Issue The following errors appear for Oracle database users during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. Caused by: com.liferay.portal.kernel.log.LogSanitizerException: java.sql.SQLException: ORA-01000: maximum open cursors exceeded_ [Sanitized] at...

How to enable "Require strangers to verify their email address?" only for new users

legacy How To

Issue I need to enable the option "Require strangers to verify their email address?" in the Instance Settings. However, when I perform this configuration, the functionality is activated for all users, including existing users. I want the option to be enabled only for new users, how...

I would like to control email notifications to Liferay strangers.

legacy How To

Issue How are strangers defined by Liferay? How can I control email notifications to strangers upon signup? Environment DXP 7.3+ Resolution The SAML property defining unknown users as strangers was introduced in DXP 7.3. (1) This property defines if users that do not exist already in the...

Deadline in case of multiple password reset URLs

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If the same user requests multiple resets of the password reset URL...

Password email notification trigger

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Issue What triggers an outgoing email of the Body without password template? Environment Liferay DXP 7.3 Resolution The "Body without Password" template is used when a user creates their own account via the login portlet AND the property login.create.account.allow.custom.password=true...

Unable to revert hotfix

legacy Troubleshooting

Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result of applying modifications to a running DXP server. Sometimes, users...

SAML plugin for DXP 7.4 is not available for download from Marketplace

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue SAML plugin for DXP 7.4 is not available for download from Marketplace...

User redirected to the personal site (My Site) instead of the current site after opening notification

legacy Troubleshooting

Issue When on the main site, click Notification from the user menu (by clicking the avatar on the top right). The notification interface will open, but on the left side menu the site will be changed to My Site, instead of remaining on the main site Environment DXP 7.3 Resolution Go to...

Object entry permissions are not working when impersonating users.

legacy Troubleshooting

Issue When logging in as an administrator and impersonating a regular site member (with non-elevated permissions), all records are shown instead of just the records of the Site Member. However, when using Objects to create a form where users can enter a number of entries using the...

Disable Personal Information Fields in User Account Settings

legacy How To

Issue I would like to disable personal information fields in user account settings to prevent users from editing their names, screennames and other such personal information. Environment DXP 7.3 Resolution Add the following lines to the portal-ext.properties file:...

Multilingual support for password reset emails

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When logging into Liferay, if you log in with your email address +...

Do hotfixes contain database changes?

legacy

Issue We were wondering if hotfixes contain database changes, and where you can see if a database change is included in a hotfix. Environment Applicable to all Liferay environments Resolution By default, a hotfix normally does not contain any changes to the database, except if you...

Empty osgi/config folder in 7.4

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Issue The osgi/config folder is missing all of its config files. Environment DXP 7.4 Resolution This is expected behavior. Liferay’s default factory configurations will no longer be added as a config file in the osgi/configs folder. Instead, these default entries are now added via OSGI...

Special Characters in Screen Name Cause “Not Found” Error

legacy Troubleshooting

Issue Special characters such as "., _, |" being present within a screen-name throws a “Requested resource could not be found” error in the UI. Environment DXP 7.2 Resolution This issue was fixed by LPS-119836, which was released in DXP-9-7210. To resolve this error, patch up to DXP-9 or...

How to set a maximum number of web content versions available

legacy How To

Issue How to store a certain number of articles to save space or improve performance Environment Liferay DXP 7.3, 7.4 Resolution This number is defined from Control Panel -> System Settings -> Web Content Virtual Instance Scope -> Web Content -> Journal Article Maximum Version Count ...

Email Notification of Web Content

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are some of the email notification features for web content?...

How to check user status in Database

legacy How To

Issue How to check user status in the Database Environment Liferay DXP 7.2 Resolution You can find the table named 'user_' and the column named 'status' that represents the status of users, a value of 0 means 'Active', and 5 means 'Inactive'. , content:...

Installation of OSGI Modules are skipped during hotfix installation on 7.2 SP6 Bundle

legacy Troubleshooting

Issue It has been reported that when installing a hotfix on an SP-6 bundle, whether it has been upgraded to Fix Pack 18 or not, users encounter a message similar to the one below, which states that certain modules will not be installed. Only 7.2 SP-6 bundles are affected by this issue...

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