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Installing Liferay on WebLogic
Installing Liferay on WebLogic Liferay DXP 2026.Q1 If you are using WebLogic as your application server, it is highly recommended to install DXP to a WebLogic Managed server. A managed server can...
"Inconsistent patch level detected" error occured in the logs
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup : 2][PatcherImpl:212] Patch level on portal-impl.jar: [dxp-28-7110, hotfix-xxxx-7110] WARN...
Hotfix created for 2025.Q1.X won't install
Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version: 2025.Q1.0 LTS * Patching Tool version: 4.0.5 * Time: 2025-03-03 20:44Z...
Organization tab do not shows the user when user is added to organization via Groovy Script
Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the "Organizations tab". import com.liferay.portal.kernel.service.*; out.println...
Restricting the Guest Role's Access to the Home Page
Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is the expected behavior for the guest site in a given instance.  For the guest...
Impersonation Clashes with Cached Web Content Templates
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and reused for all subsequent requests until the cache entry is cleared or expires....
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment DXP Quarterly Release 2024.Q3.0 Resolution Entity IDs are not preserved during...
Handling an excess number of User Notifications
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the table's size remains manageable Environment DXP 7.4 Resolution There are a few...
Using Required for system configurations.
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+ Resolution Sadly this is currently a limitation of...
Liferay instance node going into hang mode - Failed to validate connection
Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a shorter maxLifetime value. Environment DXP 7.4 PostgreSQL Resolution We strongly recommend...
Does upgrade touch the doclib?
Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document library. Does the upgrade touch the doclib files during the...
Insufficient Permissions to Access Folders When Uploading Documents to Web Content
Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The following error message is displayed in the logs:...
'External Reference Code' field on the UI
Issue An 'External Reference Code' for the 'Address' field on UI is required since it is already there in the database for the entity. Environment Liferay DXP 2024.Q1 Resolution LIferay has started working on this and is implementing ERCs in the majority of the entities for the new...
The assignments are missing between roles and user groups when transfer from one enviornment to another
Issue The export/import of UserGroups and Roles does not contain the assignments between roles and user groups. So when 'transporting' the user groups and roles from one stage (or backup) to another stage (new system), the formerly configured assignments are lost. Environment Liferay DXP...
Portlet 3.0 Control Panel Apps cause unexpected errors
Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global Menu at the top is also inoperative, resulting in these error:...
DuplicateFileEntryException on Virtual Instance Startup
Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the logs, resembles the following: INFO...
Unable to see the add button to create a new language override key
Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control Panel > Users > Roles. 2. Create a new regular role. 3. Click on the 'Define...
Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON
Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on https://learn.liferay.com/w/dxp/installation-and-upgrades/upgrading-liferay/upgrade-basics/using-the-database-upgrade-tool and ran the upgrade via DB upgrade tool. However, the...
There are repeated languages that can't be modified in the Localization settings
Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings > Localization > Languages. When trying to modify these repeated languages...
Avoid last name field being mandatory when creating users
Issue When creating new users, some fields (such as first name and last name) are mandatory, marked with a red asterisk. How can one specify the mandatory fields? Environment Quarterly Release 2024.Q1, 2024.Q2, 2024.Q3 Resolution A while back there was the portal property...
Users are redirected to home page on SAML sign-in in a clustered environment
Issue Users are sometimes redirected to the home page on login rather than their page of entry. The environment is clustered with SAML authentication, and the property auth.forward.by.last.path is set to true. Environment Quarterly Release Resolution This issue is resolved by LPD-39115...
I cannot disable the execution of Groovy scripts in Server Administration
Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment 2024.Q2+ Resolution The above described behavior is the intended behavior The...
Session keeps extending itself indefinitely in Page Edit Mode
Issue When a user leaves a Page idle in Edit mode for a long time, the session keeps extending itself indefinitely, and the user is never logged out. Environment Quarterly Releases Resolution This is the intended behavior because any of the incoming portlet requests (action, render, or...
How does "company.default.home.url" property work?
Issue I don't understand how company.default.home.url in portal-ext.properties and the setting of Control Panel ->Instance Settings -> Instance Configuration -> General -> Home URL work together. Environment DXP 2024.Q1.11 Resolution The company.default.home.url property provides the...
Can default landing pages be based on user group membership?
Issue I would like to set default landing pages based on user group membership so that I can redirect users to different pages on login based on their user group membership. Environment Quarterly Releases Resolution This is not currently possible, but there is a feature request open at...
SCIM API is not working as expected to link existing users to SCIM Client
Issue I'm unable to use the PUT API to update users as linked to the SCIM Client. I'm not able to add new users and then update them using the PUT API linking them to the SCIM client. Environment 2024.Q1+ Resolution Important This feature is currently behind a beta feature flag. To add...
Export Analytics DXP Entities is missing and is replaced by export-analytics-dxp-entities
Issue We've observed that when accessing the Job Scheduler, the property 'Export Analytics DXP Entities', is missing. We see that 'export-analytics-dxp-entities' is available.  Is 'export-analytics-dxp-entities' interchangeable with 'Export Analytics DXP Entities'?  Environment Quarterly...
jUnit throws exception
Issue We are encountering issues with jUnit and Liferay Spring MVC portlet. We have SubscriptionUtilTest class and when trying to run it by right click and run as "Junit" then throws error as "java.lang.NoClassDefFoundError" for "Validator.isNotNull" code. I would like to know any...
Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4
Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles: Creating and Managing User Groups  Importing User Groups’ Memberships...
The account email address is set to null
Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry – the easiest way is to either use API (e.g. patch account) or use a...
Calling UserImporter in com.liferay.portal.security.exportimport.api throws unsatisfied references error.
Issue On 7.3 we are using this class to Import users from a SamlProvider: com.liferay.portal.security.exportimport.UserImporter.importUser(long companyId, String emailAddress, String screenName) We call the service by using the @Reference annotation @Reference(unbind = "-") public void...
Remove the Site Name and Portal Name from the Browser Title
Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...
Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP
Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation, when Required is enabled only users existing also in LDAP will be able to...
Unable to Cancel Shutdown Event
Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed."   When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is no text box. Environment Liferay DXP Quarterly Release 2024.Q1.7+ Resolution To...
Adding or Editing a Web Content in an Asset Publisher does not display a success message
Issue When editing or adding a Web Content in an Asset Publisher that is on one of my Portal pages, no message is displayed to the user confirming that the action was performed or if it was successful. If this step is carried out when adding a file in Documents and Media, a success...
Can I schedule the garbage collector to run periodically?
Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic execution of this task? Environment Liferay DXP 2024.Q2 Resolution No, that...
SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed
Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen:  ERROR [Patcher:-1] The command has failed. Please see the log for details. 25 Jul 2024 18:22:10,625 DEBUG [Patcher:-1]...
Is it possible to map non-basic user attributes with SAML?
Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to directly map non-basic fields to the User_ table. Additional...
Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?
Issue If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release Environment Quarterly Release Resolution The original Zendesk Chat Provider was renamed as Zendesk Web Widgets Classic...
User's chosen Prefix does not save when switching between Languages
Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have automatic conversions for prefixes because a prefix may not exist in a...

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