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The Liferay Server Cannot Start Up After Installing a Hotfix

Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException...

The 'Select All' checkbox does not appear properly under the Define Permissions tab

legacy Troubleshooting

Issue The 'Select All' checkbox does not appear properly under the Define Permissions tab. Steps to reproduce: 1) Navigate to Control Panel > Roles 2) Edit the 'Guest' role and navigate to the Define Permissions...

Redirect Destination for SAML Authentication

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Clarification on createDate attribute in the user_ table

legacy

Issue We are unsure of the following: does Liferay update the createDate column in the user_ table when a user performs their first login to Liferay? Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2...

A Site Administrator cannot view or update the value of page or site custom fields

legacy Troubleshooting

Issue A Liferay administrator has created custom fields for pages and sites. A site administrator cannot update or even view the value of these custom fields when going to a page configuration or to the site...

Characters or strings that cannot be specified in the friendly URL of a page

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Cannot set proper permissions for Panel Category Entries in a Custom Site

legacy Troubleshooting

Issue The custom site panel category entries' panel app permissions do not work as intended. We are unable to grant permissions to access the panel app through a "Site role" if the category key does not start...

User Export to CSV is limited to 10,000 entries

legacy Troubleshooting

Issue I’m unable to export the complete list of user ids from Liferay. When attempting to export users to a CSV file, only up to the first 10,000 users are exported.  Environment DXP 7.3 Service Pack 1 Resolution...

How to Disable Groovy Scripts and the Scripting Console in Control Panel

legacy How To

Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform...

Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?

legacy How To

Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready? Environment Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...

Not able to define document viewing permissions for a child site

legacy Troubleshooting

Issue Document viewing permissions for a child site is not getting save properly and the below error is thrown in Liferay logs on saving the permission: 2021-06-02 18:40:15.129 ERROR...

Time Zones in Australia

legacy How To

Issue By default, Liferay only displays a few Australian time zones that do not account for regional rules related to daylight savings time. How can we adjust Liferay's time zones in order to reflect Australia's regional...

Disable password verification for SSO users

legacy How To

Issue When changing the screen name or email address of a user, the portal now requires a password verification. This was not a requirement for previous versions of Liferay. Environment DXP 7.3+ Resolution This is a...

While using Azure B2C a SAML error occurs when getting a parameter with whitespaces

legacy Troubleshooting

Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...

How to Disable Gogo Shell

legacy How To

Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2....

Viewer Role is able to upload/edit the documents

legacy

Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check...

Deleting old data from 'AUDIT_AUDITEVENT' table in 6.2

legacy How To

Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of...

A non-friendly error message appears in the logs when trying to create a new user through API with a firstName that is longer than allowed

legacy Troubleshooting

Issue Trying to create a new user via API with a longer than allowed firstName produces a non-friendly error message in the logs Reproducing steps Start Liferay and go to Control Panel > Server Administration >...

The size of the user_ table's firstName field should be increased

legacy Troubleshooting

Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In...

Trace about Reflection.getCallerClass is not supported when executing Patching Tool

legacy Troubleshooting

Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not...

What permissions are needed to edit content pages?

legacy How To

Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic...

Why a big .lar import, using SQL Server database makes the Liferay system unreachable?

legacy Troubleshooting

Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For...

Importing LDAP users with the same email address

legacy Troubleshooting

Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem...

Does an upgrade to a new Liferay Fix Pack include the upgrade of Tomcat version?

legacy

Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was...

After applying the hotfix, the warning 'properties modified in the future' shows

legacy Troubleshooting

Issue After the installation of the hotfix, the following warnings might appear on the Liferay console. INFO [main][BaseDeployer:871] Deploying admin-theme.war Warning: WEB-INF\liferay-plugin-package.properties...

Unable to save Instance Settings modifications

legacy Troubleshooting

Issue When I make some configuration change in instance settings and click save, the page breaks (menus are gone) and the changes are not stored. In the logs I see a stacktrace is thrown, with parts like these: ERROR...

Cannot provide non-admin roles access to view and manage Workflow Definitions

legacy

Issue I want to assign the permission to view and manage Workflow Definitions under Control Panel > Workflow > Process Builder to non-admin roles. However, when I try to add these permissions, I am unable to access and...

Define Permissions page crashes with a large number of groups on MS SQL Server

legacy Troubleshooting

Issue When a large number of Organizations are added in the portal (More than 200,000), the "Define Permission" screen breaks down and appears to be blank when clicked on Summary -> Control Panel -> General...

How to disable birthday and gender fields from user profile

legacy How To

Issue Is it possible to disable birthday and gender fields from user profile? Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution On Portal 6.2, go to Admin > Control Panel > Configuration > Users > Fields ,...

Adding User Groups to Site Membership as a Site Administrator

legacy How To

Issue Site Administrators are unable to add user groups as members of the site they manage. Environment DXP 7.0+ Resolution This is currently an intended behavior as the Site Administrator role by default does not have...

Checking the different fixes between two hotfixes

legacy How To

Issue We have two hotfixes and we would like to know the difference between them How can we check the common and different fixes within those hotfixes? Environment Liferay Portal 6.2 Liferay DXP 7.0+...

Cannot Request Users With long userid After Patching to DE-93

legacy Troubleshooting

Issue We use this code to secure our API calls in our customization: (request variable is an HttpServletRequest object from @Context annotation) long userId = GetterUtil.getLong(request.getRemoteUser()); user =...

Exporting and Importing User Roles from One Environment to Another

legacy How To

Issue Whether you want to copy over User Roles and its respective permissions from one environment to another, or in order to keep a backup of your current Roles and Permissions set before making big changes, Liferay...

I want to define user permissions for the Notice and Warning portlets respectively.

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

How to register the same user using email id in other sites as well

legacy How To

Issue Use case: Creating multiple sites in a single instance of the portal. User1 is registered using the same email id on SiteA and SiteB. If User1 is logged in on SiteA and he/she should not able to open the SiteB...

If a user is created under an organization, a user who does not have permission to change roles can control roles.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Range affected by IP address changes

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes

legacy Troubleshooting

Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...

Password Reset Expiration Date

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...

How to enable simultaneous login from multiple sessions

legacy How To

Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...

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