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Issue After a seemingly successful upgrade to Liferay DXP 7.1 the following error is showing up in the logs while starting the DXP bundle: Failed upgrade process for module com.liferay.dynamic.data.mapping.service  com.liferay.portal.kernel.upgrade.UpgradeException:...

Issue The Apache Tomcat works without the native libraries but degrading the performance. You can see the following message on the log: INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: ...

Issue UserLocalServiceUtil.deleteUser(user) API's performance decreases, when we try to use it to delete large number of users At first this job started deleting 1100-1200 users in 1 hour per day, but after 3-4 days it is only deleting 200-300 users per hour. Why is it so slow?...

Issue When starting a pre-built Liferay DXP bundle for the first time, some of the properties set in a portal-ext.properties file (such as the default.admin.* and company.default.*  properties) do not take effect and the Liferay defaults remain. Environment DXP 7.0 DXP 7.1 DXP 7.2...

Issue Communication is not working properly in the cluster even after setting all the configurations up in the portal instances.  Changes have not been replicated from one node to another.   Environment Liferay 6.2 Clustered Liferay DXP 7.0-7.2 Clustered Liferay DXP 7.3 Clustered...

Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve this, DLFileEntry API is called, which creates a DLFileEntry record and also creates...

Issue Upgrading from 6.2 to 7.1 with Oracle 12 can result in structureId and templateId reverting to the Basic Web Content structure and template which can be observed in the JournalArticle Table. Another symptom will be that after the upgrade, there will be no content in the Content...

Issue How can I change/edit permissions for a Site Member Role? Environment Liferay 7.0 Liferay 7.1 Resolution Permissions for the Site Member Role can be found at: Control Panel > Users > Roles > Site Roles Tab > Site Roles > Site Member > Ellipses > Define Permissions Additional...

Issue The StripFilter in Liferay DXP removes blank lines from Javascript, CSS, and other files. While this can result in slightly faster load times for dial-up users, it can also result in a big performance hit for Liferay depending on the amount and type of content being cached...

Issue Users are not appearing in the Control Panel > Users > Users and Organizations section after upgrading to a newer Liferay version. Environment Liferay DXP 7.0, 7.1 Resolution 1. Remove com.liferay.portal.search.configuration.IndexStatusManagerConfiguration.cfg from osgi/configs...

This paper is to help organizations assess their own resources at-hand and come up with a plan for their migration project. It contains a questionnaire to guide customers in developing their migration plans, such as migrating environments, content, and themes. The paper is available for...

Issue Upgrade to DXP 7.1 shows duplicate logging during the VerifyProcess steps. For example: 2019-02-26 00:13:25.995 INFO [main][VerifyProcess:65] Verifying com.liferay.portal.scheduler.internal.verify.SchedulerHelperPropertiesVerifyProcess INFO - Verifying...

Issue During the upgrade process, you may encounter an error like the following: Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1 Environment Liferay DXP 7.0+ Resolution The database connected to the Liferay DXP bundle must be configured to UTF-8. It may...

This whitepaper is a benchmark study of Liferay Digital Enterprise 7.0 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also contains the results based on the scenarios used. The paper is available for download here., content:...

This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.0 to 7.1. It contains an upgrade checklist, the upgrade steps, and what to do after a successful upgrade. The paper is available for download here., content:...

This whitepaper aims to set a framework for Liferay’s recommended upgrade path for your organization. A major technology upgrade is an endeavor requiring a deep analysis of your business requirements, careful planning, testing and execution in order to be successful. The paper is...

The Liferay Support and Liferay Engineering tuned Liferay 6.2 EE databases for upgrade and tested upgrading them to Liferay DXP 7.1. Databases from several vendors were tested. This whitepaper describes the test scenarios, tuning for database upgrade and upgrade performance results. The...

Issue Customers might want to remove the product information found in the HTTP Headers and in the console logs for security reasons. The information displays: Liferay-Portal: Liferay Digital Experience Platform 7.0.10 GA1 (Wilberforce / Build 7010 / June 15, 2016) Environment Liferay DXP...

Issue Upgrading from Liferay 6.2 to Liferay 7.0+ is a significant process. One of the changes implemented is the use of OSGi components. Several XML Descriptors have been converted to OSGi services. Environment Liferay DXP 7.0 and higher Resolution Our Liferay DXP 7.1 Portlet Descriptor...

Issue When migrating from 7.2 GA1 or Fix Pack 1 to Liferay DXP 7.2 Fix Pack 2 (ie: SP1) or above, you will be required to run the upgrade tool after installing the patch. The reason for this is, SP1 and FP2 have modifications to data within the database that must be completed before...

Issue When upgrading to Liferay DXP 7.0 or DXP 7.1 and using the SP1 + Tomcat bundle, the wrong version of Tomcat is suggested by the Upgrade Tool For 7.1 the bundle includes Tomcat 9.0.6, but the Upgrade Tool is configured to recommend version 9.0.10 For 7.0 the bundle includes Tomcat...

An upgrade to Liferay DXP 7.3 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services Team recognizes that an upgrade often requires a significant...

This document has been updated and ported to Liferay Learn and is no longer maintained here. To install Fix Packs and hotfixes on Liferay DXP, customers must first download the latest Patching Tool. For more information on how to configure the Patching Tool, see: Using the Patching Tool....

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. A thread dump is a...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. When a system runs into...

After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other areas of the portal that require something other than guest...

This article pertains to portals in which LDAP is configured in Liferay Portal 5.2.x and an upgrade is performed. When a user attempts to login, an error is thrown, and the user is not authenticated. 18:44:06,854 ERROR [LDAPAuth:321] Problem accessing LDAP server...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Beginning in Liferay 6.0 EE SP2, the "addedbyLDAPImport" column was added to the usergroup table. The purpose of...

This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a significant step towards helping us to provide you with a quick resolution. Resolution To help our Support...

After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname Invalid property: 'AccountImpl#hostname' (actual:'AccountImpl#hostname',...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of issues that administrators have experienced in running an upgrade, along with...

Quartz data is a unique type of data. If quartz data is part of the database upgrade, then there are some potential additional steps to take during the upgrade process. Resolution If there are not any publishing jobs, simply dump the data in the old scheduler and the upgrade process will...

After upgrading from Liferay Portal version 5.2 EE SP4 to 6.2 EE, backslashes in the screen name are not allowed when using the liberal screen name validator. In Portal 5.2, backslashes were allowed in the screen name. Resolution The ability to add backslashes in the screen name was...

The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port code to a new version of Liferay. Please follow these steps in order to...

A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not installed or recompiled the layouts in a new sdk it will create a...

This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix Packs 41 and 42 contains an invalid list of fixed issues. As a result, a...

This article outlines the changes to Tags and Tag Sets between Liferay Portal 5.2 to Liferay Portal 6.0, and later versions. Specifically: The changes to the Tags Navigation Portlet (Where Did Tag Sets Go?) How to migrate Tags to Categories and Tag Sets to Vocabularies. Resolution 1. The...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to...

This article documents a known issue in which structures with duplicate element names fail Dynamic Data Mapping (DDM) verification when upgrading from Liferay Portal 6.1 to Liferay Portal 6.2 or Liferay Digital Experience Platform 7.0 or 7.1. For customers who are upgrading their Liferay...

When upgrading to the latest version of Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your environment is ready prior to performing the upgrade. Resolution These instructions should be used if...