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Can I see the organizations I belonged to in the past?
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is it possible to create a user who does not belong to any organization?
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Will the session timeout configured in Tomcat be overridden by applying fixpack/hotfix?
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
API and UI validator do not match for e-mail address in update-user
Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...
Applying patches on multiple projects
Issue As an administrator, I apply the hotfixes which are received from Liferay on multiple of our projects (for example SPACEPROGRAM and SPACEPROGRAMINTRA) However, depending on which project ID a ticket is...
How to find official Fix Packs in HelpCenter
Issue Due to the migration processes of the Liferay systems, certain links for official Fix Pack releases could be outdated and are no longer accessible. Environment Starting from Liferay Portal 5.2 to...
Site Roles Are Incorrectly Assigned or Lost When They Are Selected from Different Pages
This article documents a bug in the search container with any list of selectable items. It was discovered that site administrators could not assign a Site Role if that Site Role is not listed on the first page. Roles...
Patching Tool 2.0.8
The Patching Tool 2.0.8 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1, which includes fixes and minor updates.  Resolution Release Highlights: ...
Applying Patches to Liferay Portal for Versions 6.0 EE SP1 and earlier
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Adding a User to a Site, Role, or User Group Automatically
This article describes how to add sites, roles or user groups to a user automatically. Resolution Go to Control Panel Select Portal Settings Select the Users section Select the tab for...
Disabling the password reminder questions on the users first login
Issue You do not want your users to set up the password reminders answers on their first login. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution Add the following line to the portal-ext.properties:...
When saving configurations, only the information in the current page/tab will be saved
Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as...
Reset the admin user password
Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...
How Can I Include Both AND and OR Variables in User Segments?
Issue I would like to create User Segments which include some roles and exclude others. For example, I would like a segment which includes either roles X or Y, but not roles A, B or C. In order to do this, I need...
Configuring Liferay's LDAP Settings to Import Users in DXP 7.3
This article shows how to setup Liferay DXP 7.3 to import users from an LDAP server through the graphical user interface. The steps are the basically the same as for earlier versions of Liferay, but the UI...
Password Reset Expiration Date
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17
Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...
Patching Tool 1.0.23
The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...
Patching Tool v22
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Users May Appear in the Database but Not in Liferay Control Panel
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...
Group Mapping Left Blank In LDAP Export Leads to Errors
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128]...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...
Including Patching Tool Info With a Help Center Ticket
In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...
Patching a Liferay Cluster With No Down Time
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to...
Patching Tool 1.0.24
The Patching Tool 1.0.24 is a maintenance release which includes fixes and minor updates.  Resolution Release Highlights Minor visual updates in the info command. Resolves a problem...
Changing Permissions of all Web Content Display Portlets
This article describes how to change permissions across multiple Web Content Display Portlets at the same time. Resolution If a template is created that contains multiple Web Content Display portlets, they are not...
Creating a Role That Allows Users to Impersonate Other Users
Below are the steps on how to create a role that allows users to impersonate other users. Resolution Add a role Define Permissions Portal: General [Go to Control Panel, Impersonate]...
Granting users permission to customize site pages
Permission to customize site pages can be granted to users via the "page customization" feature. Resolution To enable "Page Customization" on a desired page: In the control panel,...
Addressing the 'WARNING: Some of the currently installed fixes are not available' Patching-Tool Error
When attempting to install patches with the Patching-Tool Install command, an error message is generated, which states:  Running install would revert some of the previous fixes. Installation process is stopped....
Defining Wiki Permissions
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Wiki...
Patch Management Best Practices
The principles below are adopted from general industry standard patch management best practices. Following these will help mitigate the risk of change on production servers. Awareness Liferay communicates the...
Creating Numeric Screen Names
This article describes how numeric screennames can be used in Liferay Portal. Resolution Set the following property to true in the portal-ext.properties file that will override the...
Configuring LDAP to Ignore Attributes During the Import Process
This article describes how specific LDAP attributes can be ignored during LDAP user import. Sometimes, users may change some information on the Liferay Portal. When the next scheduled...
Open LDAP setup guide
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...
Wiki Permission Details
Wiki Permissions can be "layered" because of the multiple permissions that can go into it. This article aims to explain the different levels that wiki permissions can happen on....
Setting Up the Patching Tool in Weblogic
This article details how to set up the Liferay patching tool in a Weblogic based environment. Resolution To begin, unzip the patching-tool parallel to the domain server in use. For example, if using base_domain found...
Patching Tool v21
Since the release of the last Patching Tool v20, we have been busy implementing new improvements that will enhance the user experience as well as the Support engineers’ ability to assist users. Starting with version 21,...
Issues with Using IBM J9 JDK
When running Liferay Portal's Patching Tool with IBM J9 as the Java version with multiple hotfixes, the patching-tool info command, and other patching tool commands may fail. Resolution The root cause of this issue is that...
Patching Liferay Portal When There Are Custom Apps Installed
Liferay Portal fix packs and hotfixes will often update, not only JSPs, but also classes. In order to ensure that your custom projects continue to use the most up-to-date code, please...