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Issue When someone is logging into an account I want to invalidate the previous session.  Environment Liferay DXP 7.0+ Resolution With the following portal-ext property you can invalidate sessions, allowing only one user to be logged in to an account at a time:  # Set the following to...

Issue We have a WSDL (Web Services Description Language) descriptor and we need to build a client from it. Finally, we will make this service (client) available to any application installed on our Liferay instance. Environment Liferay DXP 7.x wsimport tool from Oracle JDK 8. Resolution...

Issue When you try to execute the patching-tool, the following errors show up: $ sh ./patching-tool.sh patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 22: Bad substitution Environment...

Issue Session Tracker cannot be used to track visited paths among cluster nodes. Environment Clustered environment with two or more nodes. Resolution Session Tracker doesn't support tracking visited paths when two or more nodes are up. Only visited paths in the master node will be saved....

Issue Trying to run the 'support-info' command using the patching tool, but nothing happens. But there is no output, and there is no error. How can users find out about modules? Environment Liferay DXP Patching Tool 3.0.19+ Resolution The 'support-info' command has been removed from...

Issue When creating a site role that is able to add members to a site, they see a limited amount of users or just themselves.  Environment DXP 7.0+ Resolution In order to allow a user to see all members of Liferay, you have to add a regular role to it with the following permission: ...

Issue User is unable to login, and gets the below error in logs: User 0 did not provide a valid CSRF token for com.liferay.portlet.SecurityPortletContainerWrapper Environment Liferay DXP 7.3 Resolution Firstly, check if the issue can be resolved by following the below article: Invalid...

Issue I want to control what happens after a user logs out.    Environment DXP 7.0+ Resolution There are two ways of achieving the desired outcome. The first is to create a custom module and add it to the list of modules of the following portal-ext property:...

Issue The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards. If a regular user clicks on the vCard from another user to download it, nothing happens and the vCard is not downloaded....

Issue java.lang.IllegalArgumentException is occured when trying to add a user to a site. Steps to reproduce: 1. Add below property in portal-ext.properties file.   users.search.with.index=false 2. Start the server. 3. Create a user. 4. Try to add the newly created user to a site (People...

Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security.  Who triggers the impersonation request? How long that kind of access will be used? What audit controls are in place for the use of this feature? How you...

Issue When I try to export the portal users, the process fails and the portal displays the error "This site cannot be accessed". The portal log shows the following errors: ERROR [default task-97][ExportUsersMVCResourceCommand:100] com.liferay.portal.kernel.exception.SystemException:...

Issue I’m unable to export the complete list of user ids from Liferay. When attempting to export users to a CSV file, only up to the first 10,000 users are exported.
 Environment DXP 7.3 Service Pack 1  Resolution Liferay has a preconfigured default of 10,000 entries when exporting...

Issue Document viewing permissions for a child site is not getting save properly and the below error is thrown in Liferay logs on saving the permission: 2021-06-02 18:40:15.129 ERROR [http-nio-8080-exec-3][PortletServlet:119] javax.portlet.PortletException:...

Issue When changing the screen name or email address of a user, the portal now requires a password verification. This was not a requirement for previous versions of Liferay. Environment DXP 7.3+ Resolution This is a change implemented under LPS-112726 to address security concerns....

Introduction By default, Liferay has a list of Australian time zones that don't account for regional rules related to daylight savings time. For example, Brisbane (Queensland) will remain on AEST (UTC+10:00) throughout the year, whereas Sydney (New South Wales) observes daylight savings...

Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given Name" Name="Given Name"...

Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform section, find "Module Container" 3. In the Module Container...

Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2. Find the entry for Gogo Shell and click it 3. Uncheck the "Active"...

Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready?  Environment  Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay Support on when a hotfix will be ready, we, at Liferay are able to provide an...

Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check Show Actions (Image-2) 5) Save the Settings 6) Go to Roles and Create...

Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of Liferay Support. Please exercise appropriate discretion in the use...

Issue Trying to create a new user via API with a longer than allowed firstName produces a non-friendly error message in the logs Reproducing steps Start Liferay and go to Control Panel > Server Administration > Script Use the following Groovy script to create a new user via API with a...

Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In terms of changing the column's size, this adjustment could result in a...

Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not supported. ReflectionUtil.getCallerClass will be much slower due to this....

Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic permissions needed for a given role to be able to edit content pages: Pages >...

Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For SQL Server to function properly. SQL Server’s Read Committed Snapshot...

Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem accessing LDAP server...

Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was deployed inside Tomcat and the osgi modules. A Liferay bundle in a Service Pack...

Issue After the installation of the hotfix, the following warnings might appear on the Liferay console. INFO [main][BaseDeployer:871] Deploying admin-theme.war Warning: WEB-INF\liferay-plugin-package.properties modified in the future. Warning: css\_application.scss modified in the...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are the minimum authorization settings required to create an...

Issue In Liferay DXP 7.0 the default user avatar had the user's initials in it. Now with DXP 7.2+ those initials are no longer present. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Unfortunately it is no longer possible to configure user initials within the default user...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What permissions are required to make announcements editable for...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Liferay automatically generates several roles as standard roles Portal...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue For standard roles, a list of members can be obtained from the "Person in...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is it possible for the administrator to know which users have turned on...

Issue After deploying a theme, how can it be managed, i.e., deactivated or deleted? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Use the App Manager to manage your themes: Open the App Manager: Prior DXP 7.3, go to Control Panel > Apps > App Manager. In DXP 7.3, go to Control...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue There are instances of use without checking "Require license agreement"...

Issue "The LAR file could not be imported because it requires page templates or site templates" error message apprears when the user is importing pages from different Liferay systems.   Environment DXP 7.0 or higher   Resolution When importing pages, in some cases we could obtain this...

Issue I want to define the log level of a service To increase le VPN lo level to DEBUG  Environment Liferay Cloud Console Resolution Just need to configure the URL with the following structure with the correct parameters:...