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Restricting the Guest Role's Access to the Home Page

Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is...

Unable to Provision Users via SCIM

legacy Troubleshooting

Issue User provisioning via SCIM is failing. Liferay logs indicate a permission error: ERROR [org.wso2.charon3.core.protocol.endpoints.AbstractResourceManager] Unable to provision a portal user for null...

How to preserve the structureId and formId during export/import to avoid mismatches between environments?

legacy Troubleshooting

Issue When we export/import web content articles and forms, their IDs sometimes change. How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...

Handling an excess number of User Notifications

legacy Troubleshooting

Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the...

'External Reference Code' field on the UI

legacy

Issue An 'External Reference Code' for the 'Address' field on UI is required since it is already there in the database for the entity. Environment Liferay DXP 2024.Q1 Resolution LIferay has started working on this...

Liferay instance node going into hang mode - Failed to validate connection

legacy Troubleshooting

Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a...

Does upgrade touch the doclib?

legacy

Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document...

The assignments are missing between roles and user groups when transfer from one enviornment to another

legacy Troubleshooting

Issue The export/import of UserGroups and Roles does not contain the assignments between roles and user groups. So when 'transporting' the user groups and roles from one stage (or backup) to another stage (new...

Portlet 3.0 Control Panel Apps cause unexpected errors

legacy Troubleshooting

Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global...

I cannot disable the execution of Groovy scripts in Server Administration

legacy How To

Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment...

Users are redirected to home page on SAML sign-in in a clustered environment

legacy Troubleshooting

Issue Users are sometimes redirected to the home page on login rather than their page of entry. The environment is clustered with SAML authentication, and the property auth.forward.by.last.path is set to true....

Session keeps extending itself indefinitely in Page Edit Mode

legacy

Issue When a user leaves a Page idle in Edit mode for a long time, the session keeps extending itself indefinitely, and the user is never logged out. Environment Quarterly Releases Resolution This is the...

How does "company.default.home.url" property work?

legacy

Issue I don't understand how company.default.home.url in portal-ext.properties and the setting of Control Panel ->Instance Settings -> Instance Configuration -> General -> Home URL work together. Environment DXP...

Cannot access .zip file error occurs when installing a hotfix with Patching Tool

legacy Troubleshooting

Issue When I try to install a hotfix in my environment I get the following error: Installing hotfix-3... Cannot access .zip file: ../osgi/portal/com.liferay.portal.zip.jar: java.nio.file.NoSuchFileException:...

How to manually trigger LDAP imports before the import interval is reached

legacy Troubleshooting

Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG...

Liferay starts up creating tables and populating them with default data after restoring an upgraded database

legacy Troubleshooting

Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not...

Email test@domain.invalid is used instead of the configured one

legacy Troubleshooting

Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from...

I would like to control email notifications to Liferay strangers.

legacy How To

Issue How are strangers defined by Liferay? How can I control email notifications to strangers upon signup? Environment DXP 7.3+ Resolution The SAML property defining unknown users as strangers was introduced in DXP 7.3....

Disable Personal Information Fields in User Account Settings

legacy How To

Issue I would like to disable personal information fields in user account settings to prevent users from editing their names, screennames and other such personal information. Environment DXP 7.3 Resolution Add the...

Multilingual support for password reset emails

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

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