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Upgrade Tool Uses Wrong Version of Tomcat
Issue When upgrading to Liferay DXP 7.0 or DXP 7.1 and using the SP1 + Tomcat bundle, the wrong version of Tomcat is suggested by the Upgrade Tool For 7.1 the bundle includes Tomcat 9.0.6, but the Upgrade Tool is configured to recommend version 9.0.10 For 7.0 the bundle includes Tomcat...
DXP 7.3 Upgrade Reference Guide
An upgrade to Liferay DXP 7.3 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services Team recognizes that an upgrade often requires a significant...
Installing Fix Packs and Hotfixes on Liferay DXP
This document has been updated and ported to Liferay Learn and is no longer maintained here. To install Fix Packs and hotfixes on Liferay DXP, customers must first download the latest Patching Tool. For more information on how to configure the Patching Tool, see: Using the Patching Tool....
Taking Thread Dumps From a JVM
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. A thread dump is a...
Taking Heap Dumps From a JVM
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. When a system runs into...
Permissions Are Not Working Post-Upgrade
After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other areas of the portal that require something other than guest...
LDAP settings and upgrading from 5.2.x to 6.x
This article pertains to portals in which LDAP is configured in Liferay Portal 5.2.x and an upgrade is performed. When a user attempts to login, an error is thrown, and the user is not authenticated. 18:44:06,854 ERROR [LDAPAuth:321] Problem accessing LDAP server...
User's group membership not updating with LDAP after upgrading to Liferay Portal 6.0 EE SP2
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Beginning in Liferay 6.0 EE SP2, the "addedbyLDAPImport" column was added to the usergroup table. The purpose of...
High Priority Issue Checklist
This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a significant step towards helping us to provide you with a quick resolution. Resolution To help our Support...
Error when going to Portal Settings After Upgrading to Liferay Portal 6.1
After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname Invalid property: 'AccountImpl#hostname' (actual:'AccountImpl#hostname',...
Issues Encountered with Upgrades to Liferay Portal EE Versions
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of issues that administrators have experienced in running an upgrade, along with...
[Upgrade] Handling Quartz Data during Liferay Portal Upgrades
Quartz data is a unique type of data. If quartz data is part of the database upgrade, then there are some potential additional steps to take during the upgrade process. Resolution If there are not any publishing jobs, simply dump the data in the old scheduler and the upgrade process will...
Backslashes in Screen Name Are No Longer Valid After Upgrading to Liferay Portal 6.2
After upgrading from Liferay Portal version 5.2 EE SP4 to 6.2 EE, backslashes in the screen name are not allowed when using the liberal screen name validator. In Portal 5.2, backslashes were allowed in the screen name. Resolution The ability to add backslashes in the screen name was...
Liferay Upgrades: Updating Custom Plugins
The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port code to a new version of Liferay. Please follow these steps in order to...
Internal Server Error after Upgrade
A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not installed or recompiled the layouts in a new sdk it will create a...
Errors When Applying Support Driven Hotfixes Based on FP-41 or FP-42
This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix Packs 41 and 42 contains an invalid list of fixed issues. As a result, a...
Migrating Tag Sets During the Upgrade Process From Liferay Portal 5.2 to 6.0
This article outlines the changes to Tags and Tag Sets between Liferay Portal 5.2 to Liferay Portal 6.0, and later versions. Specifically: The changes to the Tags Navigation Portlet (Where Did Tag Sets Go?) How to migrate Tags to Categories and Tag Sets to Vocabularies. Resolution 1. The...
Upgrading to Liferay Portal 6.0 EE SP2
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to...
Structures With Duplicate Element Names Fail DDM Verification When Upgrading
This article documents a known issue in which structures with duplicate element names fail Dynamic Data Mapping (DDM) verification when upgrading from Liferay Portal 6.1 to Liferay Portal 6.2 or Liferay Digital Experience Platform 7.0 or 7.1. For customers who are upgrading their Liferay...
Upgrading to Liferay Portal 6.1 EE GA1
When upgrading to the latest version of Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your environment is ready prior to performing the upgrade. Resolution These instructions should be used if...

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