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The Liferay Server Cannot Start Up After Installing a Hotfix

Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException...

The 'Select All' checkbox does not appear properly under the Define Permissions tab

legacy Troubleshooting

Issue The 'Select All' checkbox does not appear properly under the Define Permissions tab. Steps to reproduce: 1) Navigate to Control Panel > Roles 2) Edit the 'Guest' role and navigate to the Define Permissions...

AssetEntryQuery returns empty results for the className User

legacy Troubleshooting

Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following...

Stylebooks with Accent or Special Characters in Title Fail to Export

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing...

Redirect Destination for SAML Authentication

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Time zone of the web content publication date and time

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Characters or strings that cannot be specified in the friendly URL of a page

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

After migrating from 7.2 to 7.4 users with "View" permission receive error message when attempting to access contents of folders in Media Gallery

legacy Troubleshooting

Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions". This occurs after upgrading from...

Permission for specific user to edit 'Asset Publisher' on one page but not any other page

legacy How To

Issue Is it possible to assign permission or a role to a user in such a way that the user can edit 'Asset Publisher' on one page but not any other 'Asset Publisher' on any other page? The use case is like this:...

Configuring Liferay's LDAP Settings to Import Users

legacy How To

This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel...

Restricting Access to Specific User Fields

legacy How To

This article documents how to restrict access to specific fields for certain users in the Liferay platform. For example, there may be the need to set the email address field for users...

Users May Appear in the Database but Not in Liferay Control Panel

legacy Troubleshooting

You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...

Group Mapping Left Blank In LDAP Export Leads to Errors

legacy Troubleshooting

This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128]...

FAQ for LDAP on Liferay DXP

legacy

This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol...

Managing Organization Request Notifications

legacy How To

As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive...

Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet

legacy How To

This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...

Including Patching Tool Info With a Help Center Ticket

legacy How To

In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...

Downloading the Source Code for Plugins in Liferay Marketplace

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...

How the Patching Tool Detects Changes to JSP Files

legacy

This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...

Using the Patching Tool With Websphere

legacy How To

Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...

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