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Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach to it? Environment Liferay DXP 7.3+ Resolution Unfortunately mass resetting...

Issue When the user uses the Language Selector Widget to change the language of the UI the portal updates the user The following module is visible in the stack trace: at com.liferay.portal.service.impl.UserServiceImpl.updateUser(UserServiceImpl.java:2791) Environment DXP 7.2, DXP 7.3...

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must: Make it as easy for users to withdraw their consent as it was for them...

Issue How can we allow the members of the user group "editors" to add / remove new users to their group without giving them administrator permissions? I would like the editors to be able to give the editor role to other users, while not having the ability to promote anyone to the...

Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration.  Currently, reset password links can be set to expire with the following portal property:  passwords.default.policy.reset.ticket.max.age=86400 However, this expiration...

Issue Is it possible to re-assign a Workflow task? Consider the following scenario: A user assigns a workflow task to themselves This user resigns/disappears/goes on holiday without processing the task at hand The task becomes to be urgent Environment DXP 7.4 Resolution Liferay covers...

Issue Create a new user Impersonate it Click on the top-right user's menu and click on the 'Be yourself again' link  Expected behavior: The page is displayed for the Admin. Actual behavior: The page is displayed for the impersonated user (and the URL remains the same, including the...

Issue When retrieving categories using api/jsonws there's a blank page and the HTTP status is 403. Environment Liferay DXP 7.4 Resolution Go to Control Panel -> System Settings -> API authentication -> Portal Sessions. If it's empty, create a new entry and under "URLs include" set this...

Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4 Resolution Hard refreshing/clearing cache of the browser This issue is...

Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not start with it but instead begins creating tables and populates them with...

Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG [liferay/scheduled_user_ldap_import-2][UserImportConfigurationModelListener:165]...

Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from custom developments: WARN  [liferay/mail-2][MailMessageListener:125] Email...

Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected page resource in the portal. However, the behavior now is to open Liferay...

Issue Need to confirm whether mouse activity on a portal screen will count as session logout activity or not? For example, if there is merely mouse activity (and not particular clicks or screen loads or reloads), it is unclear whether the user will be logged out or not. Environment...

Issue How to add new employees to see Help Center tickets and have access/privileges equivalent to current users that are part of a project? Environment Liferay DXP/Portal Resolution Only Administrators and Partner Managers are able to invite, remove and change a team member’s role.  To...

Issue LDAP import fails due to an error stating that the user could not be updated due to a DataException,  which is in turn caused by a SQLServerException, stating that String or binary data would be truncated. Please refer below for an example of the error: ERROR...

Issue If the user matches multiple experiences, is there a way to provide the option to the user to choose the personal experience from the matched personal experiences? Environment DXP 7.3 Resolution We found that this behavior is not part of Liferay, and the best approach would be to...

Issue I have two separate sites in my Liferay DXP environment, and I want to understand how to configure web page redirection after a user's session expires. Environment Liferay DXP 7.1 Resolution If you have session.timeout.redirect.on.expire set in your portal-ext.properties file set...

Issue You might encounter an error during portal startup or during starting an upgrade process where you see the following logs: ERROR [Start Level: Equinox Container: 2d84ba28-dd0e-414a-bade-686084455d7c][ElasticsearchConnectionManager:81] Elasticsearch sidecar could not be started....

Issue I would like to understand the purpose of eventType column in Audit_AuditEvent and deliveryType in UserNotificationEvent tables. In deliveryType column what is the meaning of the values e.g. 10000,10002 etc. ? Environment Liferay DXP 7.0+ Resolution The eventType represents the...