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Cancel button for a running Staging publication disappeared

Issue When a Staging publication is processed, the Cancel button for a running publication in the Actions option () does not appear, and the currently in progress publication can't be cancelled. Environment...

How to send a confirmation email to authenticated users about Form submission?

legacy How To

Issue I would like to send a confirmation email to the user who just submitted a Form Environment Liferay DXP 7.1+ Resolution It is possible to use the Workflow engine to send an email to the logged-in user who...

Can not save a Form after adding a validation rule to a numeric field on a Form with a translation

legacy Troubleshooting

Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set...

I cannot select birthday year in date picker using Liferay Forms

legacy How To

Issue I have a form with a date field The date field should be used to select birthdays The year-selector goes back only 5 years prior to the current year Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...

Should the predefined value in a hidden Form field be recorded on Form submission?

legacy

Issue I have a form with 2 fields: - "Visible field" - "Hidden field" with a predefined value The Form has a rule: - If "Visible field" is not empty, then show "Hidden field" Submit 2 form entries, one where the...

Export Process Fails if the Asset Name Has a Forbidden Character

legacy Troubleshooting

This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of...

Common Errors in Remote Staging in Liferay DXP

legacy Troubleshooting

This article documents the activation and setup errors in Remote Staging, and lists steps to resolve the issue or avoid it altogether. If users want to know about activating staging in general, please see Enable Remote...

Remote Staging Setup for Liferay Portal and DXP

legacy How To

This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will...

Importing Large LAR Files Fails

legacy Troubleshooting

Importing Large LAR files (100MB+) may fail in Liferay Portal. Below are some version-specific recommendations: For versions before DXP 7.1 Increase the size of the following property:...

Kaleo Forms Admin Assign Forms Back Button Disappears After Deleting a Chosen Form

legacy

This article outlines a known issue that exists in Kaleo Forms EE 2.1.0 for Liferay 6.2 and includes a link to the respective ticket for more up-to-date progress on the particular issue. Resolution Note the following...

Remote Staging Issues with Large Amounts of Data

legacy Troubleshooting

This article describes known issues that have been encountered when publishing large files using Remote Staging. Resolution Affected Products Liferay Portal 6.2 EE SP5-SP10 Known Issue: Invalid checksum for LAR file...

Utilizing the Validation Feature Within the Web Form Portlet

legacy How To

This article contains a brief example for how to effectively manage validation in the web forms portlet. Resolution Note that following the below reproduction steps (or something similar) will produce an error:...

User Cannot Log In to Sync Client When SAML SSO and OAuth Are Enabled

legacy Troubleshooting

This article documents a known issue where users cannot log in to the Sync Client if both SAML and OAuth are enabled. As a result, authentication fails with a blank screen on Sync client. Repeated warning messages will print...

Site Pages Using “Link to Page” Option Are Not Published When Staging

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes how staged site pages...

Setting up locales for use with Staging

legacy How To

This article describes how to successfully perform local-live staging with the use of language locales/translations. Resolution You will need to obtain hotfix-56 and apply it to your bundle. This fix removes an error that...

Liferay Sync for Desktop Handshake Connection

legacy Troubleshooting

Here you will find information for resolving connection issues between Liferay Sync desktop and your server. Resolution ServerName must match the cname of the record If these do not match, the handshake will fail...

Staging Options When Using the Publication Form

legacy How To

After you have enabled Staging (either Local Live or Remote Live) for a site, you will notice on the dockbar in your staging site that a new "Staging" drop-down menu appears that contains a green publish button. If you...

Create a Plan for Maintaining Database-File System Consistency for Staging

legacy

Remember that Liferay’s database and file system are generally separate data sources that need to be in sync as Liferay references the file system. When backing up, make sure that these sources are backed up in a way...

Liferay Sync Not Verifying Portal Version

Troubleshooting

This article highlights a known issue when using Liferay Sync and Liferay Portal 6.1 EE. Resolution While using Liferay Sync, a user may experience the following error when attempting to connect to an instance of the...

Liferay Sync Access Blocked by Firewall

legacy Troubleshooting

n order for Liferay Sync to function properly, the application will need access to the Liferay Portal. In many environments, this is a straightforward connection. In some, however, the local firewall may result in the...

Using the Global Scope when linking assets from multiple sites for Staging

legacy How To

This article outlines a practical suggestion for storing and referencing content in multiple sites. Following this suggestion will help prevent errors and permissions issues for users referencing documents, media,...

Changing Settings in Live, Embedded Portlets

legacy How To

This article outlines a practical suggestion for how to change or delete settings in live, embedded portlets. Resolution Liferay makes it possible to embed portlets in the layout template and in the theme. While...

Changing Content Permissions from Staging Environment to Remote Live

legacy How To

This article outlines a practical suggestion in the case of publishing updated content permissions from a staging environment to a remote live environment. Following this suggestion will ensure that the updated...

Liferay Sync Frequently Asked Questions

legacy

Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any responsibility...

Deployment Fails to Restart With Liferay Sync Connector 4.0.1

legacy Troubleshooting

This article documents a known issue that may arise while deploying Liferay Sync Connector 4.0.1 (the latest version at the time of this writing). If users deploy Sync Connector 4.0.1 .lpkg file on Liferay Digital...

Publishing Individual Pages in a Staging Environment May Publish All Pages

legacy Troubleshooting

When publishing individual pages from a Staging environment to a Live environment, it is possible that upon publication, all pages in the Live environment may reflect changes. If this...

Web Content Templates error: ORA-00932, during sorting them

legacy Troubleshooting

Issue Experiencing a misbehavior after trying to sort the Web Content Templates: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null ERROR [http-nio-8080-exec-7][SqlExceptionHelper:142] ORA-00932:...

Database upgrade fails due to missing Kaleo tables

legacy Troubleshooting

Issue Would like to upgrade the Liferay environment to a later version The upgrade tool is logging the following error: ERROR [main][UpgradeStepRegistratorTracker:193] Failed upgrade process for module...

Asset Libraries throw warnings after upgrade from DXP 7.3

legacy Troubleshooting

Issue During or after upgrade from DXP 7.3 the following output is visible in the log: WARN [Portal Dependency Manager Component Executor--1][BasePortletIdUpgradeProcess:511] null...

Workflow review comments are not visible under Activities Tab

legacy How To

Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3 Resolution The observed behavior is an...

Unable to create form

legacy Troubleshooting

Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If...

Form is not visible on page before publish to Remote Live

legacy

Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...

Unable to submit Form in any other Language but English

legacy Troubleshooting

Issue Fail to submit the form in added language with required field Steps to Reproduce Go to Web Content > Forms Add a Form Add a Text Field Switch on Required Field Add a Translation, for example: used...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular...

Scheduled publication to live won't include new content

legacy Troubleshooting

Issue After setting up a scheduled publication of a site from staging to live and adding new contents, these contents are not shown in the live environment when the scheduled date arrives. Environment Liferay DXP...

The Form Records are viewable by guest users in the search results after the upgrade to DXP 7.2

legacy Troubleshooting

Issue The Form records sent by other users are viewable by guest users in the search results after the upgrade from DXP 7.0 to DXP 7.2: When a guest user searches in the search bar, the response will include the Form...

Form can not be added

legacy Troubleshooting

Issue Steps to Reproduce: 1. Log in as Admin user. 2. Go to Control Panel -> Configuration -> Instance Settings -> Miscellaneous 3. In Available Languages, Move all the languages present in the Current Section to...

PortletException thrown when form field rule is inconsistent

legacy Troubleshooting

Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form...

Multiple rich text fields assign the same default value

legacy Troubleshooting

Issue If several 'Rich Text' components are included in a form and assigning a different default value to each of them, then while saving, it assigns the same value to all the fields. Steps to reproduce: Start a...

Unable to edit form if interface configured in other locale other than English language

legacy Troubleshooting

Issue Unable to edit email in form or save any form if the user configured their interface in other than the English language. Reproduction steps: 1) On clean instance, configuration leaves only 'Spanish' as...

Paragraph field and Rich Text field lose field values in Forms

legacy Troubleshooting

Issue The paragraph field loses its field value when navigating through the Forms Builder, for example: After adding a paragraph field with some text, adding a Rich Text field with a pre-defined value causes the...

Hidden fields have their values saved with the Form entry

legacy Troubleshooting

Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked....

Custom module created from form-field template not working as expected

legacy Troubleshooting

Issue I created a custom form field using the form-field template in Developer Studio, but when I deploy the module, the form field is not working as expected. The form field does not render and the form never...

Is it possible to fill a form field using a URL parameter?

legacy

Issue I would like to have a predefined value for a field in a Liferay form. Is it possible to pass this predefined value using a URL query parameter? Environment Liferay DXP 7.0 or higher. Resolution Passing a...

I cannot import a LAR file through the widget's Export/Import menu

legacy Troubleshooting

Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...

The default display content "Choose an Option" in Form select drop-down list is not automatically localized

legacy Troubleshooting

Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default...

How can I share Forms, Element Sets and Data Providers between sites?

legacy How To

Issue I would like to use already existing Forms, Element Sets and Data Providers on another site, without having to recreate them. What are my options? Environment Liferay DXP 7.1+ Resolution Forms Option 1: Forms...

Why is Liferay DXP publishing documents that were not selected for the Staging publication?

legacy Troubleshooting

Issue When a Staging publication is performed more documents are published than were modified or selected. Environment Liferay DXP 7.2, 7.3 environments using Asset Publishers set to dynamic selection style....

Text Box or Text Area for Forms Grid Field

legacy

Issue For the Forms portlet in DXP 7.2, there is a Grid Field that allows selecting options in a row. There is no configuration for selecting a Text Box or Text Area for the Grid Field. Environment DXP 7.2 Resolution...

If I hover my cursor over Form field titles, the cursor turns into a pointer icon

legacy

Issue I have a form with any number of fields I access the form for submission If I hover my cursor over the title of the fields, it changes to a pointer icon (glove) This gives an impression to the users that there...

Unwanted columns in CSV/Excel exported form

legacy Troubleshooting

Issue After I export my form entries to CSV, I see a lot of unneeded, additional columns in the result, like previous labels of my form fields Environment DXP 7.2 Resolution Fields whose labels you have been modifying over...

Liferay Sync for MAC requests monitor KEYSTROKES permission

legacy

Issue When updating the Liferay Sync in Macbook, "monitor input from keyboard" permission is requested by the app. Environment Liferay Sync 3.4.8 Resolution This is intentional behavior. Liferay Sync is a Java...

As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance

legacy Troubleshooting

Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a...

If I use local data providers in my forms, they do not appear for Guest users

legacy Troubleshooting

Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I...

Unable to Publish Content if there are Missing Page Links - DXP 7.0+

Issue When I disable "Validate Layout References" I receive an error. Environment Liferay DXP 7.0 + Resolution If you would like to maintain relative links or allow the validator to ignore the missing file entries,...

Is the Email Notification for a Form Submission Editable?

legacy

Issue Can the email notification that is sent for new form submissions be edited? Additionally, when a form is submitted with uploaded file(s), can the email notification be configured to include...

Using Multiple Languages for Staging

legacy How To

This article outlines a practical suggestion for avoiding issues when using multiple languages in a site along with the Liferay platform’s staging feature. Following this suggestion will help prevent future staging...

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