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Why do Workflow Metrics Disappear after a Reindex?

Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings...

When exporting a portlet, it takes much longer than expected

legacy Troubleshooting

Issue When performing an export operation, it takes too long. When it finishes, the resulting LAR size is much heavier than expected too. It applies to Staging as well. Environment Liferay DXP 7.3+ Resolution This may...

Why was Resources Importer removed and is there a possibility to enable it?

legacy

Issue With the https://liferay.atlassian.net/browse/LPS-182114 change Resource Importer (RI) was removed. Resource Importer was already in deprecated state for many years, in favor of Site Initializers...

Published web content has document URLs changed

legacy Troubleshooting

Issue We added page numbers to many of our document links. When this content is displayed you can click on the document links with page numbers and it will open the document to that page. When Published to Live,...

Broken master page template after importing LAR file between environments

legacy Troubleshooting

Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the...

NullPointerException/PortletDataException reported when importing lar file

legacy Troubleshooting

Issue NullPointerException/PortletDataException was reported when importing lar file. The issue can only be reproduced in certain environments with older JDK versions. 15:45:15,910 ERROR [BackgroundTaskMessageListener:182]...

Form Cannot Save Due to Size

legacy Troubleshooting

Issue When trying to save a large form, the following error is pushed out, "The Page was not displayed because the entity was too large." This is common for environments that are using a V1 Web Application Firewall...

Staging publish fails after migration with an ORMException or StaleObjectStateException

legacy Troubleshooting

Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging...

How to enable Page Versioning on Content Pages?

legacy

Issue In staging, Page Versioning can only be enabled on Widget Pages. Is there a way to have a history of changes on Content Pages? If not, do you plan to add this feature in the future? Environment DXP 7.4 Resolution...

When another option is selected, the Role Name dropdown does not reset

legacy Troubleshooting

Issue When another option is selected, the Role Name dropdown is not clean. Steps to Reproduce: Navigate to Menu > Workflow > Process Builder > New Workflow 1) Drag and drop a Task node on the diagram 2) Click on...

Bulk assign workflow tasks

legacy

Issue Is it possible to bulk assign workflow tasks? Resolution After LPS-97668 it's possible to bulk assign workflow tasks, but only using Workflow Metrics functionality. More information about it in Workflow...

The maximum number of submissions allowed for this form has been reached

legacy Troubleshooting

Issue I have a form with an Upload field on it and sometimes I get this error under that field: "The maximum number of submissions allowed for this form has been reached" Environment DXP 7.3 DXP 7.4 Resolution There is a...

Preview of the content page is not working in case of rejection & re-submission in workflow

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin. 2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place...

In the web content structure, there is a missing Boolean (Checkbox) field

legacy Troubleshooting

Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in...

Add workflow button is not present in Process Builder

legacy

Issue Going to Control Panel > Workflow > Process Builder the add button is missing. Environment Liferay DXP 7.3 Resolution This is the expected behaviour since users with permission to edit or publish...

The text field lacks an id, the label uses the name of the input as the for attribute

legacy Troubleshooting

Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...

Unable to upload the documents in Form

legacy Troubleshooting

Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...

Multiple Approve/Reject button is appearing for each workflow

legacy Troubleshooting

Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...

I cannot publish Application Display Templates to Live

legacy Troubleshooting

Issue Application Display Template checkbox cannot be selected when using Staging, preventing Application Display Templates from publishing to Live. Environment Liferay DXP 7.0 Fix Pack 90 Resolution Please...

I cannot set the Authorship when importing a Content

legacy Troubleshooting

Issue When I go to Content & Data > Documents and Media and try to import a .LAR file, the Authorship of the Content options are not displayed. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a...

Multi-page form does not save file uploaded from first page

legacy Troubleshooting

Issue I created a multi-page form, adding an Upload field on each page and allowing guest users to send files. When a guest user upload the files, it is noticed that the form does not save the documents sent from...

Is it possible to add custom validations to the form builder interface

legacy

Issue Is it feasible to customize the form builder UI with custom validations? Environment Liferay DXP 7.3 Resolution The way to add custom validations for data type would be from the backend by implementing the...

When adding a form to a page that contains other widgets, the focus jumps down to the form

legacy Troubleshooting

Issue When adding a form to the bottom of a page that contains other widgets and navigating to the page, the page automatically scrolls down and focuses on that form. Environment Liferay DXP 7.3 Fix Pack 2...

Date format isn't correctly displayed on view entries

legacy Troubleshooting

Issue Date format isn't correctly displayed on view entries Steps to Reproduce 1) Navigate to Content & Data > Forms > Add new Form 2) Ensure that English is the default language 3) Add a date field 4) Add...

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa:...

How to Export a Single Form as a LAR File

legacy How To

Issue How can I export a single form in LAR format? Environment DXP 7.3 DXP 7.4 Resolution During the export process, there are options that allow for the inclusion/exclusion of data. In this example, we'll use...

Guest user cannot see Blog images in Live environment

legacy Troubleshooting

Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...

Staging URLs within HTML Fragments are not converted to Live URLs when published

legacy Troubleshooting

Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...

Deleting Form select option causes Form portlet to be unavailable

legacy Troubleshooting

Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save...

The selected theme is not retained when importing a site template from another site template

legacy Troubleshooting

Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...

Grid does not work properly with Rules

legacy Troubleshooting

Issue Steps to Reproduce: Start Portal Go to Content & Data>Forms Create a form with a grid and any other field Give the grid field 2 rows and 2 columns Go to the Rules tab Set a new rule that if "Grid" is equal to...

ClassNotFoundException thrown when exporting the form entries in XLS Format

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.2 server. 2. Create a form. 3. Deploy created form on the page and submit it. 4. Go to form configuration and select 'view entries' > Export. Choose format XLS. ...

Lost layouts when disabling remote staging with page variations

legacy Troubleshooting

Issue Create a site (siteA) in the nodeA. Create a site (siteB) in the nodeB. Configure staging remote in siteA, enabling the variations page option. Create a page in siteA. In the page created, create a new variation....

Global site DDMs are not exported

legacy Troubleshooting

Issue We have some DDMs defined in Global site. In a second site (Site A), we define some DDLs that use those DDMs from Global site. We export the Site A DDLs. When we try to import them in a third site (Site B),...

Use user logged data in autofill form provider

legacy

Issue How to configure form provider in order to use logged user data. Resolution Right now this cannot be achieved since the information retrieved when configuring the provider to invoke jsonws get-current-user...

Form Focus Object

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Workflow Metrics display only in UTC

legacy Troubleshooting

Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior...

CAPTCHA does not work for Guest users on forms

legacy Troubleshooting

Issue When enabling CAPTCHA on my forms, Guest users are unable to submit the form. Environment DXP Quarterly Release 2023.Q3.4 (or earlier version) DXP 7.4 Resolution This behavior is a known error in the Product and...

Dynamic Picklist in Liferay Forms using Objects

legacy Troubleshooting

Issue We have created a Liferay form with Object and used the concept of dynamic picklist (data provider + picklist). However, we're facing issues with saving the data (selected from the picklist) upon form...

Files uploaded with Guest view permission - Forms Upload field

legacy

Issue When a document is added in the Form Upload field it will have 'Guest view' permission. When a document is added directly in the Document and Media library it will NOT have 'Guest view' permission. Is there a...

This server is not compatible with Liferay Sync

legacy Troubleshooting

Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following...

No item selector views found for ddmuserpersonalfolder

legacy Troubleshooting

Issue A logged in user tries to upload a document through a Form's Upload Field (D&M). When he clicks on the selector it does not open any and an error is shown. You can observe the following warn in the...

Form container is not visible for a custom role

legacy Troubleshooting

Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears...

Users are not able to see the tasks under the 'My Workflow Tasks' menu

legacy Troubleshooting

Issue Users are unable to see the tasks under the 'My Workflow Tasks' menu after a workflow has been assigned to them for approval and the following errors related to elastic search and Kaleo instance token...

Is it possible to implement branching paths using Liferay Forms where one path does not require form submission?

legacy How To

Issue In some use cases, it may be desired for a form to branch into a path that does not require a form submission, based on the user's selection For example: If a user has submitted form in the past, they may not...

Staging publication fails with a duplicate entry on LayoutSEOEntry error

legacy Troubleshooting

Issue Staging publication is failing in my environment with the following UI error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The...

Fragment Links point to Staging from the Live site

legacy Troubleshooting

Issue After publication, some of the buttons mapped directly to pages in my site are pointing to Staging instead of the Live site. Clicking on these links prompts users to log in to the Staging site. The links...

Certain values are lost or altered upon submitting a large form

legacy Troubleshooting

Issue For very long forms, some input values may be unexpectedly lost or modified after submission. Some fields are submitted correctly, but from a certain point onwards, they start persisting with incorrect values...

Unable to remove form records without permission to also remove form itself

legacy

Issue We're looking into giving a user the ability to remove their own form records; however we found that the owner of a forminstancerecord cannot remove the forminstancerecord unless they get the permission to remove the...

Alternative management of web content pending in a workflow blocked by another user

legacy Troubleshooting

Issue This article addresses the need to manage a workflow for web content that is in a pending state and is also in an intermediate task of the workflow, associated with a person or left undetermined. An alternative...

How to send Form submission notification for Guest user

legacy How To

Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes,...

You cannot apply the selected structure restictions for this folder. At least one web content references another structure.

legacy Troubleshooting

Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...

Who added user ddm_form_default_user_screen_name in Liferay?

legacy

Issue We found the user ddm_form_default_user_screen_name in our Liferay Portal. Could it be a security attack? Environment Liferay DXP 7.3 Resolution The user with name ddm_form_default_user_screen_name is an...

How to Import LAR files with circular references?

legacy Troubleshooting

Issue While using the export-import features of Liferay, we often encounter the error that certain files cannot be imported because references are missing. Even after importing the allegedly missing reference, the...

When using REMOTE Elasticsearch, the Workflow Metrics keep loading

legacy Troubleshooting

Issue The 'IOException: can not write type' error when navigating or re-indexing Workflow Metrics with remote Elasticsearch 6.5/6.8 and 7.4 Steps to Reproduce: 1) Have a clean instance of Liferay DXP 7.2 running...

How can I reorganize the page-tree in the Staging and Live sites?

legacy Troubleshooting

Issue By making a number of custom publications the page order between the Staging and the Live sites can be out of sync. This is a limitation that is caused by publishing only a set of pages and not the...

Characters that are entered in a form field getting deleted

legacy Troubleshooting

Issue Steps to Reproduce: Create a form with 2 required text fields and captcha enabled (enable captcha on form's kabob menu settings). For one field, set it up to validate that it is an email being inputted. Add a...

Permissions selector defaults to Site Member instead of Guest

legacy Troubleshooting

Issue Steps to reproduce Create a new site Create a public content page Go to Content > Web Content and try to create a new Basic Web Content Before publishing the Web Content check the Permissions section Expected...

Custom form fields do not appear in the entries tab of the edit mode

legacy Troubleshooting

Issue Steps to reproduce: Create a new custom field type for Forms portlet (in our example we'll call it "Custom field"). Add it to a new form. Add the forms portlet to a page. Send information to this form. Edit...

Importing/publishing Dynamic Data List Records with a repeatable Documents and Media field only imports the final value of that field

legacy Troubleshooting

Issue Steps to Reproduce: 1. Navigate to Site Administration > Configuration > Site Settings > Advanced (right menu) > Staging 2. Select Local Live 3. Check the "Dynamic Data Lists" box. Leave all the other boxes on...

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