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No item selector views found for ddmuserpersonalfolder

Issue A logged in user tries to upload a document through a Form's Upload Field (D&M). When he clicks on the selector it does not open any and an error is shown. You can observe the following warn in the...

Users are not able to see the tasks under the 'My Workflow Tasks' menu

legacy Troubleshooting

Issue Users are unable to see the tasks under the 'My Workflow Tasks' menu after a workflow has been assigned to them for approval and the following errors related to elastic search and Kaleo instance token...

Form container is not visible for a custom role

legacy Troubleshooting

Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears...

Is it possible to implement branching paths using Liferay Forms where one path does not require form submission?

legacy How To

Issue In some use cases, it may be desired for a form to branch into a path that does not require a form submission, based on the user's selection For example: If a user has submitted form in the past, they may not...

This server is not compatible with Liferay Sync

legacy Troubleshooting

Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following...

Staging publication fails with a duplicate entry on LayoutSEOEntry error

legacy Troubleshooting

Issue Staging publication is failing in my environment with the following UI error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The...

Fragment Links point to Staging from the Live site

legacy Troubleshooting

Issue After publication, some of the buttons mapped directly to pages in my site are pointing to Staging instead of the Live site. Clicking on these links prompts users to log in to the Staging site. The links...

Form is not sending automatic reply emails

legacy Troubleshooting

Issue Our form is not sending automatic reply emails. The following error is present in the console logs "Unable to send message: Authentication unsuccessful, user password has expired." Environment Liferay...

All Headless API calls return 404 errors

legacy Troubleshooting

Issue When going to Control Panel > Applications > Process Builder and opening one of our existing workflows to edit it opens the edit screen but cannot load the definition. The following errors occur in the logs...

Repeatable Form Fields take more than One-Click to Repeat

legacy

Issue When adding repeatable fields in a form, the form fields take more than one click to repeat Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly...

Rejection comment not visible for web content in workflow

legacy How To

Issue While using a single approver workflow for web content, when a reviewer rejects the content and provides comments, these rejection comments are not being communicated to the asset creator. Hence, this...

Workflow review has no edit option for Object entries

legacy Troubleshooting

Issue When reviewing an Object entry that was submitted to review, there’s no option to edit, whereas when doing the same for a Web Content article, there’s an option to edit it before approving the...

Error trace related to Elasticsearch index_not_found_exception during the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion

Troubleshooting

Issue We are upgrading from 7.0 to quarterly release 2023.Q4.8 During the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion we are encountering an error trace related to Elasticsearch....

Why are Guest users able to edit Rich Text fields within a form?

legacy How To

Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in...

How to programmatically add a form entry with API?

legacy How To

Issue I am currently working with a Liferay form. I am attempting to submit a new record to this form using the /ddm.ddmforminstancerecord/add-form-instance-record API via JSON Web Services (JSONWS). This API requires a...

How to create a read-only field in a form

legacy How To

Issue When you are creating a form, sometimes you want to create a field that is read-only because, for example, it is automatically populated by taking information from an API or a database, and you don't...

Receiving multiple notification when clicking on 'Done' button multiple times in workflow

legacy Troubleshooting

Issue Getting multiple notifications in the workflow when clicking on the 'Done' button multiple times when assigning the task 'to me' or to the user in the slow network. Steps to Reproduce: 1. Start the server....

Is there any risk to remove the SystemEvent table entries while using Staging?

legacy Troubleshooting

Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property...

Why do I get PortletDataException when trying to delete a Site?

legacy Troubleshooting

Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490...

In Progress Publications Can't Be Published After Upgrading

legacy Troubleshooting

Issue After upgrading, any "in progress" publications fail to publish. When I attempt to publish them, the publication fails and they are marked "out of date". An Unable to publish from test to Production because...

Skippable Pages containing Mandatory Fields Can Break Forms

legacy Troubleshooting

Issue I'm trying to complete a multistep form that's supposed to have seven steps. Some questions on the form are required, while others are optional. When I reach the final step and click 'Submit,' I get an error...

Workflow task is not assigned to site role users

legacy Troubleshooting

Issue The users having certain site roles are unable to see the workflow tasks in the 'Assigned to my roles' tab Steps to reproduce: Start Liferay Bundle DXP 7.4 update 92 Create Sites: Create a new site (e.g.,...

Workflow Tasks Are Missing History

legacy

Issue After approving a document, I'm not able to see if it was previously approved or rejected. In previous versions of Liferay DXP, users could see the entire history of a task assigned to them in the...

"You do not have the required permissions" while assigning workflow tasks

legacy Troubleshooting

Issue The user is receiving an error "You do not have the required permissions" when one user assigns the workflow tasks to another user. When checked further, the task assigned by one user to another user is...

Cannot add more than one notification for a task in workflow

legacy Troubleshooting

Issue When creating a workflow, adding more than one notification freezes the source view. Unable to edit the source view when adding notifications based on Role or Role Type. Steps to reproduce: Navigate...

Deprecation of Liferay Sync

legacy

Issue I'd like to inquire about the support for Liferay 7.4 in the Liferay Sync. Currently, the Compatibility Matrix only lists support for Liferay DXP 7.3. Environment Liferay DXP 7.4+ Resolution Liferay Sync got...

The "assign to me" tab under My Workflow Tasks is not displaying the order by latest documents at the top of the grid

legacy Troubleshooting

Issue The assign to me tab is not displaying the order by latest documents at the top of the grid. In 7.4 the latest document is displaying in the bottom of the grid. Environment 2023.Q4 Resolution You can use the...

Update object entries from workflow task screen

legacy

Issue Allow users to access the object in edit mode from the workflow task screen Environment Liferay DXP 7.4 Resolution As of now (at the time of creating this article), there is no OOB (out-of-the-box) way...

Custom ActionExecuter always results in PortalException: No action executor for java

legacy Troubleshooting

Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my...

There are invalid rule expressions while saving form

legacy Troubleshooting

Issue It's possible to save a Form with fields removed from the Form Builder that make part of a rule. Steps to Reproduce : 1. Go to Content&Data > Forms 2. Create a new Form 3. Add two fields: Text Field and Date...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked....

Custom module created from form-field template not working as expected

legacy Troubleshooting

Issue I created a custom form field using the form-field template in Developer Studio, but when I deploy the module, the form field is not working as expected. The form field does not render and the form never...

Is it possible to fill a form field using a URL parameter?

legacy

Issue I would like to have a predefined value for a field in a Liferay form. Is it possible to pass this predefined value using a URL query parameter? Environment Liferay DXP 7.0 or higher. Resolution Passing a...

Wrong word breaking in forms page titles

legacy Troubleshooting

Issue If the text in the form page title is too long, the text wrapping cut words at any character. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. Resolution Request a hotfix with the LPS-73685....

Can edit option from content approval be removed or disabled ?

legacy Troubleshooting

Issue The workflow has been enabled for web content. For that, one site role has been created that can approve or reject it. But while approver assigns it to themself, they will get edit option also and from the...

Wrong word breaking in forms description

legacy Troubleshooting

Issue If the description of the form is greater than the text width, the line must be broken and the text afterwards is not wrapped correctly. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. ...

Page getting deleted after disabling Remote Live Staging

legacy Troubleshooting

Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some...

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