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DXP fails to send email notification after new form entry is added using headless API

Issue Creating a new form entry using headless API fails to send a new email notification New entries are added but no email notification is sent Following logs are shown: 2021-09-16 17:15:35.377 ERROR [http-nio-8080-exec-1][DDMFormEmailNotificationSender:99] Unable to send form email...

Can I have different Fix Pack levels in a remote Staging environment?

legacy Troubleshooting

Issue We are in the process of upgrading our portal to a higher Fix Pack and I was wondering if there is any issue with having the Staging environment with the new Fix Pack and the Live environment with the current Fix Pack. Environment All Liferay versions Resolution When applying...

Missing 'for' attribute in labels in Liferay Forms

legacy Troubleshooting

Issue Steps to Reproduce: Login as admin Go to Content & Data → Forms and create a form Add a text and a date_picker field Go to the forms page and use WAVE or another accessibility checker to see the missing form labels. Actual result: The created label of input fields is missing the...

Layout Group ID is not published while using "Link to Page" field inside the web content

legacy Troubleshooting

Issue Steps to reproduce 1. Create two public pages First and Second in the default Guest site. 2. Create a custom structure and template "Link to Page" by referring the attachments. 3. Create a new web content of structure type "Link to Page" with its content. 4. Now drop this content...

Drop-down fields "Choose an Option" are displayed when the user has not selected one of the options in the list yet. Even though the selected language is Greek, it still displays "Choose an Option" instead of the Greek translation.

legacy Troubleshooting

Issue Set the default language to Greek in Control Panel -> Configuration -> Instance setting (set only 2 current languages: English and Greek) Create a form with a 'Select from List' field with some options and mark it as a required field Add Greek translation to the Form Save and...

Warning Duplicate column name 'scriptRequiredContexts'

legacy Troubleshooting

Issue When upgrading from Liferay Portal 6.2 EE to Liferay DXP 7.2 this warning is shown in the logs. WARN [main][BaseDB:541] Duplicate column name 'scriptRequiredContexts': alter table KaleoAction add scriptRequiredContexts longtext null;_ [Sanitized] Environment Liferay DXP 7.2...

Live pages do not take the default value of a page custom field created in Live

legacy

Issue With remote Staging enabled, I have created a page custom field with different default values in Staging and Live. After publishing from Staging to Live, the value of the custom field on the Live pages do not take the default value of the custom field created in Live. Environment...

Page "Draft Status" lost when staging is enable

legacy Troubleshooting

Issue When enabling local staging, pages in DRAFT status are copied to Staging site in non-DRAFT status, but remain in DRAFT status on Live site even though they cannot be published there. Steps to reproduce 1. Site Administration > Site Builder > Pages, create two new content pages...

When users try to open a dropdown at the bottom of the page, it expands completely at the bottom.

legacy Troubleshooting

Issue When a form with a 'Select from List' drop down near the bottom of the page is opened after installing dxp-20, the list opens down instead of up, which was also the prior behavior in dxp-16. Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-20 Navigate...

LAR Import doesn't maintain references for Content Display Widget

legacy Troubleshooting

Issue While exporting and importing a page containing "Content Display Widget", the content referenced by the widget is no longer properly referenced after the import. Steps to reproduce: 1. Create a Basic WebContent. 2. Create a Content Page. 3. Add a Content Display Widget and display...

Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media

legacy Troubleshooting

Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively being worked on, the updated LibreOffice document will be uploaded...

Guest User cannot access the display page template after publish to live web content that has been edited

legacy Troubleshooting

Issue Steps to reproduce 1. Create web content with structure Basic Web Content. 2. Create a default display page template for Basic Web Content. 3. Add Asset Publisher Portlet to the home page. 4. Configure Staging a site with several options Staging Configuration(Local Live), Page...

How to get admin's name off of the form and replaced with desired text?

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in the top right corner, and then go to Settings In the Email...

"Unexpected end of file from server" console error after configuring Remote Staging

legacy Troubleshooting

Issue While trying to enable remote staging by using two separate Liferay instances and everything is configured, we receive the following error in the console logs: DEBUG [https-jsse-nio-443-exec-3][StagingConfigurationPortlet:183]...

On Staging when switching to advanced publication, the previously published pages are checked by default. - DXP 7.1 - 7.3

How To

Issue After publishing to Live pages by switching to advanced publication, and I would like to make a new publication or publish a new page, when I switch to advanced publication, the previously published pages are checked by default for publication, and I need to uncheck them, in order...

Exporting Document Library to LAR does not export file versions (product limitation)

legacy

Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a product limitation and LAR can't be used to import all versioning files...

Can Email field be added to a form that would allow users to enter an email address to send user's data?

legacy

Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2 Resolution There is currently no OOTB functionality to send the data of the...

Publishing Forms to Remote Live in staging without corresponding pages

legacy How To

Issue In a Remote Live staging set up, sometimes, a form is modified and requires publishing, but it is not desirable for changes made to the page itself to be published yet. Is it possible if a form is modified, for the form to be published without the associated page from the staging...

How to resolve "Could not convert socket to TLS" errors observed with email notifications for Forms

legacy Troubleshooting

Issue When email notifications are enabled for Forms, emails are not being received after a form submission. The following error is displayed in the logs: 2021-08-02 14:10:29.458 ERROR [liferay/mail-1][MailEngine:128] Unable to send message: Could not convert socket to TLS...

Limitation in the number of fields in a Form when exporting to Excel (XLS)

legacy Troubleshooting

Issue When I want to export the entries for a very long form to Excel (xls) format, exporting fails with the below error in the log. ERROR [http-nio-8080-exec-97][PortletServlet:119] javax.portlet.PortletException:...

Form field values are not saved when translations are added

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element set and save. 6. Go back to form and add any new form 7. Add the element and...

When submitting forms, is it possible to send email notifications to multiple users?

legacy How To

Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send multiple notifications by entering the recipients' email addresses...

CAPTCHA widget disappears after form submission

legacy How To

Issue For a form with the CAPTCHA enabled for submission, after the form is submitted, the CAPTCHA will disappear. This issue only occurs for a user who is logged in. If the guest user is submitting the form (i.e. no user is logged in), the CAPTCHA will reappear after each submission....

Kaleo Fork Causes Microsoft SQL Server Deadlock

legacy Troubleshooting

Issue When using Microsoft SQL Server as Liferay's database, using a workflow with a fork will cause the database server to deadlock Environment Liferay Portal or Liferay DXP with Microsoft SQL Server as Liferay's database Resolution When using SQL Server as Liferay's database, the Read...

Page Templates and Staging –> Page Versioning interconnected work with limitations.

legacy Troubleshooting

Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier and avoid the manual work of users. - Staging –> Page Versioning can be considered a...

The Password Reset Screen is no longer showing the "Please set a new password" description

legacy

Issue After upgrading from 6.x to 7.x, the Password Reset Screen is no longer showing the "Please set a new password" description text. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The "Please set a New Password" text has been removed intentionally (LPS-58716)...

Individual Content Level Staging to Live publishing

legacy How To

Issue "Individual Content Level Staging to Live publishing". For e.g., if there are 5 contents updated on staging environment and customer wants to publish only 3 out of five Environment Liferay DXP 7.1 Resolution Test case with step by step instructions: Start the server [Liferay 7.1 EE...

Assignment of 'View' Permission for a folder having too many documents is taking longer time.

legacy Troubleshooting

Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving 'view' permission to any of the roles to that folder and try to save, the saving...

Can't publish pages to live in staging

legacy Troubleshooting

Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution Check your database connection pool configuration If one of the transactions last...

Parent page gets published to live even when "Ready for publication" is not marked

legacy

Issue When working with local staging, it was found that a parent page was being published even when it was not marked as "Ready for publication". The user created 1 parent page and 3 child pages underneath it. Only the third child page was marked as "Ready for publication". When the...

Changelog and date of Documents are different between staging site and live site

legacy

Issue The changelog and change date of Documents are different between staging site and live site For example: Staging Live Environment Liferay DXP 7.0 Resolution The changelog and date displayed from Live and Staging are supposed to be different. For documents in DM, there should be...

Disable "Success" Messages in DXP 7.1

legacy How To

Issue After submitting a form I want to disable Liferay’s “Success” confirmation messages. Environment Liferay DXP 7.1 Resolution At the time of writing, there isn’t an official method/process to prevent confirmation messages appearing, therefore we advise caution in using the described...

Unable to import more than 100MB

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If you specify a lar file larger than 100MB in size for import, an error...

Why can't I change the order of pages in the Navigation Menu?

legacy

Issue When a page's navigation menu position is changed in the Staged environment, and that page is published to Live, its position in Live has not moved. Environment Portal 6.2 DXP 7.4 Resolution This issue is present when Staging is enabled with only some pages published, and can be...

After upgrading to DXP 7.1+, items in Workflow can't be rejected

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.X to Liferay DXP 7.1+, we are no longer able to reject items in workflow using the default Single Approver workflow Items can still be approved, but if we attempt to reject it we see this error in the logs: ERROR...

Sitemap include option per page is not published from staging to live

legacy Troubleshooting

Issue The Sitemap Include options (Edit page -> SEO) are different between staging and live environment even after publishing from staging to live. Environment Liferay 6.2 EE Resolution Check if Page Versioning is enabled. If page versioning is enabled, click "Mark as Ready for...

How to Translate Forms for Localisation in DXP 7.0

legacy

Issue Can I translate Forms in Liferay DXP 7.0 for localisation of our different language sites? We have found the translation function for Web Content, but cannot find it for Forms. Environment DXP 7.0, 7.1 Resolution Translation of Forms feature is not available for DXP 7.0. The...

Known Issues for Kaleo Workflow Designer's Diagram View

legacy Troubleshooting

By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to create custom workflows. Inside the Kaleo Workflow Designer, there is one graphical view and this drag and...

Staging a Site that References Another Site

legacy

There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored in Site A directly, but is actually stored in Site B, and we use...

Staging Issues with Blogs Portlet

legacy Troubleshooting

The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on staging, be sure to check Blogs. By default, Blogs are not...

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