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Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media

Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...

How to get admin's name off of the form and replaced with desired text?

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in...

Can Email field be added to a form that would allow users to enter an email address to send user's data?

legacy

Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2...

Publishing Forms to Remote Live in staging without corresponding pages

legacy How To

Issue In a Remote Live staging set up, sometimes, a form is modified and requires publishing, but it is not desirable for changes made to the page itself to be published yet. Is it possible if a form is modified, for...

Form field values are not saved when translations are added

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element...

When submitting forms, is it possible to send email notifications to multiple users?

legacy How To

Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send...

Using '<' character in a option of the 'select from list' field broke the JS of the form

legacy Troubleshooting

Issue Step to reproduce : Go to Content > Forms Add a new Form Add a Select from List field Add an option using the character "<" (example: <test) Enable Allow Multiple Selection Publish Form or Save Form Expected...

Exporting a form exports items that do not already exist

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

When web content is reverted to a previous version in a staging environment, the update is not reflected when published to the production environment in "detailed publish mode".

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Why are the 'Site Variations' not working properly?

legacy

Issue Page variations in Staging do not save distinct versions when edited, instead, edits populate across all variations. Steps to reproduce 1. Start with a clean instance of Liferay 7.2 fix pack 9 2. In Site...

Form embedded in web content template is disabled, not working

legacy Troubleshooting

Issue 1. Create a new Form: Add 3 text fields: Firstname, Lastname, Email. 1 'Select From List' field for Nationality (e.g Indian, Saudi Citizen), and an Upload field named Upload CV. 2. Create a Web Content Structure...

Unable to add multiple questions in one Poll

legacy How To

Issue Is it possible to add multiple questions in one Poll? Environment Liferay DXP 7.2 Resolution To add multiple questions in one Poll is not currently supported in Liferay DXP 7.2. It can be achieved by adding two...

Workflows - Supported Statuses

legacy

Description Workflows on Liferay give the possibility of running assets like web content articles, wiki pages, or even users, through pre-determined review processes. For this you can utilize workflow...

Form data is not captured when using Liferay Form embedded in the external Website

legacy Troubleshooting

Issue After embedding Liferay form in the external website (for example, a plain HTML website), the form data is not captured after submitted successfully. Environment Liferay DXP 7.1 Resolution One possible reason for...

Staging History deleted after a few days

legacy Troubleshooting

Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...

Workflows are missing from Applications → Process Builder

legacy Troubleshooting

Issue Some workflows are missing from Applications → Process Builder. I have publications enabled in my environment, and I have edited workflows from withing the publications. Environment Quarterly Releases...

Workflow "Metrics" Data Not Visible After Upgrading Liferay

legacy Troubleshooting

Issue After upgrading Liferay from 2024.Q2.7 to 2025.Q1.4-lts, navigated to Applications Menu > Applications > Workflow > Metrics, and noticed that the data is not being displayed. Steps to reproduce: Start Liferay...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...

CVE-2025-2565

legacy Troubleshooting

Issue We would like to know if we are affected by CVE-2025-2565. Environment DXP 7.4, Quarterly Release, 2023.Q4, 2023.Q4, 2024.Q1, 2024.Q2 Resolution Review Liferay's documentation for 2025-2565 to see if your current...

Publication to live fails with an error like "Portlet export failed for portlet com_liferay_exportimport_web_portlet_ChangesetPortlet com.liferay.exportimport.kernel.lar.PortletDataException: No Layout exists with the primary key xxxxx"

legacy Troubleshooting

Issue Publication to live fails with an error like: 2025-04-24 13:42:15.663 ERROR [liferay/background_task-8][LoggerExportImportLifecycleListener:226] Portlet export failed for portlet...

File Upload Fails in Forms on Remote Live Site

legacy Troubleshooting

Issue When uploading files using a form upload field on Remote Live site, files do not upload, and the following error message appears: "An unexpected error occurred while uploading your file." This only occurs in...

External Document Management Tool Integration Fails When a Vocabulary is Required

legacy Troubleshooting

Issue I'm unable to create a new document in Google Drive or Office 365. After editing documents in Google Drive and navigating back to Liferay, the Liferay UI breaks. I currently have at least one Vocabulary...

User Redirected to Guest Site Login After Clicking Form Submission Link in Email Notification

legacy

Issue Clicking the form submission link in an email notification redirects a user to the login form on the Guest site instead of the site where the form was submitted. Navigate to Control Panel > System Settings >...

Radio Buttons in Forms cannot be navigated by keyboard

legacy Troubleshooting

Issue I have set up a form with non-inlined radio button groups. Using tabulator and arrow keys, I cannot select the appropriate option within groups. This is an accessibility issue, since the form cannot be...

Receiving resource not found error when creating commerce product through headless API

legacy Troubleshooting

Issue When creating a product using headless API. After creating it, the product status shows 'Approved'; however, when searching for the product or clicking the product to open it, that shows the resource not...

Workflow Related APIs

legacy How To

Issue Retrieve all task details associated with a specific user via API. Retrieve task details filtered by workflow and user via API. Perform actions such as 'Approve' and 'Reject' on tasks via API. Environment...

Forms API returns default Field Name instead of the Field Reference value

legacy

Issue When making a request using a forms API such as the getFormRecord endpoint, the response returns the default Field Name(e.g. “Text12345”) instead of the newly created field Reference value on a field. Environment DXP 7.3...

When an image with a link to page field is published to live on remote staging, publication fails

legacy Troubleshooting

Issue When an image is uploaded on staging and is going to be published to live an error is displayed. Happens when using a Document type with a Link to page field. The Link to page field is not required. The Link to...

JDBC roll back error when generating LAR to export sites

legacy Troubleshooting

Issue Whenever a LAR is tried to be generated the following message shows on the portal: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed Also on...

過去のワークフロータスクの確認ページにて、オブジェクトのフィールド値が更新されてしまう

legacy

, knowledgeArticleType: reference, legacy: true, name: 過去のワークフロータスクの確認ページにて、オブジェクトのフィールド値が更新されてしまう, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 136240, title:...

No workflow seems to be selected for asset type but the button Submit for publication still appears when creating one

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: No workflow seems to be selected for asset type but the button Submit for publication still appears when creating one, showDisclaimerMessage: true,...

How to edit directly the live site

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: How to edit directly the live site , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 54379, title: ライブサイトを直接編集する方法

I cannot use the Liferay Sync in DXP 7.4

legacy

, knowledgeArticleType: reference, legacy: true, name: I cannot use the Liferay Sync in DXP 7.4, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 61021, title: DXP 7.4でLiferay Syncが使えません。

Issues with staging due to upgrades

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Issues with staging due to upgrades , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: アップグレードによるステージングの問題

Scheduled Publications not working in Liferay SaaS environment

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Scheduled Publications not working in Liferay SaaS environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 77587, title:...

How are Rules handled on Forms?

legacy

, knowledgeArticleType: reference, legacy: true, name: How are Rules handled on Forms?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 9069, title: フォームのルールはどのように扱われるのですか？

Staging tasks do not start and remain at 0%

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Staging tasks do not start and remain at 0%, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 51030, title: ステージングタスクが開始されず、0% のままになる

Timers on Condition nodes during Workflow do not fire

legacy

, knowledgeArticleType: reference, legacy: true, name: Timers on Condition nodes during Workflow do not fire, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 39028, title: ワークフロー中の条件ノードのタイマーが起動しない

DXPのナビゲート

Official Documentation

Navigating DXP Liferay DXP's out-of-the-box navigation is organized into three major areas: Site Menu, Personal Menu, and Global Menu. Site Menu The DXP Site Menu on the left side of the screen...

管理者アカウントの概要

Official Documentation

Introduction to the Admin Account The Admin User account is created by default in any new installation of Liferay DXP and has full permissions to modify every facet of a Liferay DXP instance. The...

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