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The user can no longer edit and add new web content after enabling the local staging

Issue When staging is enabled, the user with the web content editor role will be unable to add or edit any web content in the staging environment. Steps to reproduce: Create a site On-site configuration enables...

The single approver doesn't work when Groovy has been added to the blacklist

legacy Troubleshooting

Issue Workflow doesn't work if I add com.liferay.portal.scripting.groovy.internal.GroovyExecutor to the blacklist file com.liferay.portal.component.blacklist.internal.ComponentBlacklistConfiguration.config ...

Is it possible to clean up DDMTemplateVersion table? How?

legacy Troubleshooting

Issue DDMTemplateVersion table has many records and we are not using it. In addition, it can cause some minor performance issues. Is it possible to clean up that table? Environment Liferay DXP 7.4+ Resolution NOTE: Be...

Why do Workflow Metrics Disappear after a Reindex?

legacy Troubleshooting

Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings...

Why was Resources Importer removed and is there a possibility to enable it?

legacy

Issue With the https://liferay.atlassian.net/browse/LPS-182114 change Resource Importer (RI) was removed. Resource Importer was already in deprecated state for many years, in favor of Site Initializers...

Published web content has document URLs changed

legacy Troubleshooting

Issue We added page numbers to many of our document links. When this content is displayed you can click on the document links with page numbers and it will open the document to that page. When Published to Live,...

Headless Admin Workflow APIs executing groovy scripts for scripted task assignment

legacy How To

Issue Whenever the API: http://localhost:8080/o/headless-admin-workflow/v1.0/workflow-tasks/assigned-to-me is executed, there are multiple loggers in the console which indicates that it is being executed every...

'New' Status for Remote Publishing Jobs

legacy Troubleshooting

Issue Over the weekend we had a number of remote publishing jobs assigned a 'New' status. These were scheduled jobs that never ran. We were also unable to relaunch these jobs until we performed a restart. We are only...

All settings are lost when the Template contains the "%" character in the Workflow Definition

legacy Troubleshooting

Issue I created a notification in a node of my Workflow and inside the Template field I placed a content that has the character "%", for example: <![CDATA[We received your shipment %]]> After saving and reopening...

Users assigned tasks in the workflow can continue to approve or reject them even after their roles are removed.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

To be able to generate a URL of a Publication so that a reviewer can see a publication without logging in

legacy

Issue Require a feature that allows to send a link to those who are not registered users on the platform in order for them to view a publication. Environment Liferay DXP [all versions] Resolution This requirement...

When we enable captcha in forms, it doesn't show up

legacy Troubleshooting

Issue When we enable captcha in forms, it doesn't show up and below exception appears in the logs Caused by: java.lang.NullPointerException at...

ArticleFriendlyURLException thrown when importing a site template lar file

legacy Troubleshooting

Issue Encounter exceptions as below when importing a site template lar file: 2023-06-06 07:30:23.629 ERROR [liferay/background_task-2][LoggerExportImportLifecycleListener:399] Staged model {class:...

Forms upload for guests are not working after changing the mail domain in Instance Settings

legacy Troubleshooting

Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An...

Unable to access the data from asset that is going through the workflow process

legacy Troubleshooting

Issue When running a workflow instance that contains client extensions, users need information from the specific asset version that is going through the workflow process to run the workflow process logic inside...

Issues with Form "Export"

legacy

Issue After one (or more) update of a specific form, the "Export" feature is not always able to export all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI prompts...

Issues with Form "View Entries"

legacy Troubleshooting

Issue After one (or more) update of a specific form, the "View Entries" feature is not always able to render all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI...

Liferay Achieve (LAR) file size limit

legacy

Issue Is there a limit in the size of a LAR file? Environment Liferay Portal Liferay DXP Resolution Export: There is no real limit, how large a LAR file can be during exporting Import: The file size limit is...

Unable to export site pages with circular references

legacy Troubleshooting

Issue When trying to export pages, a null error is shown in the UI. Environment Liferay DXP 7.4 (equal to or below Update 66) Resolution Upgrade to Liferay DXP 7.4 Update 66 or higher to resolve the issue. Or...

Issue with Publishing Expired Content in Publications

legacy Troubleshooting

Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published."...

Two Liferay instances with common database - updates sync

legacy

Issue We have two Liferay instances that use one database. If we work with Liferay instance 1 - import LAR file or make some changes in content (change a webcontent, create new page, upload an image etc) - will Liferay...

Error with custom workflow when deleting/deactivating users

legacy

Issue We would like to know what happens when a user who has open workflow tasks is deactivated or deleted. We have seen that deleting or deactivating gives us an error for a open task that has a custom flow made by...

Successful publications with JSON error messages

legacy Troubleshooting

Issue After configuring a local or remote Staging environment, creating a page in the staging site, adding a Web Content Display widget to the page, creating a new Publish Process (select the previously create page,...

Publication Date of a WebContent to be "Publish to Live" directly

legacy How To

Issue We published a WebContent directly live via Content & Data -> Web Content -> Specific WebContent -> Burger Menu -> Publish to Live When publishing a WebContent like this, there is no entry in "Publishing ->...

Problems with marketplace Sync Connector deployment on 7.3

legacy Troubleshooting

Issue I have installed the Sync Connector from marketplace on my 7.3 instance, but it doesn't seem to work in the startupp errors I see a part like this: 2023-05-31 12:18:15.064 ERROR [Framework Event Dispatcher: Equinox...

"You do not have the roles required to access this portlet." errors seen when accessing Form

legacy Troubleshooting

Issue When attempting to access a form with a user that has the permissions to do so, "You do not have the roles required to access this portlet." errors are displayed in the UI. Environment Liferay DXP 7.4 Resolution Upgrade...

Multipage form does not save data to the DB while navigating to next page

legacy How To

Issue While using a form with multiple pages, the user has a requirement to save data to the database on the first page before moving to the second page. Environment Liferay DXP 7.4 Resolution Multi-page forms do...

The Form is temporarily unavailable

legacy Troubleshooting

Issue Error if the form is edited while it is filled out by any user Steps to reproduce: 1. Log in as Admin 2. Create a Form with 2 Text fields 3. Place the Form widget on the Home page, select the Form for display...

Where are comments entered by other users when assigning, approving, or rejecting workflow tasks managed?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Existing role was updated/replaced by the role imported from lar

legacy

Issue Steps: Export a regular role from instance A and import it to instance B. Modify the name of the regular role on instance B. Exported the regular role from instance B and imported it to instance A. Expected result:...

Workflow metrics not loading

legacy Troubleshooting

Issue When I go to Menu -> Workflow -> Metrics, I get error message "There was a problem retrieving the data. Please try reloading the page". (I might have done some operations about the environment before, like switching...

How can I assign workflow task to multiple users by Scripted Assignment

legacy

Issue How can I assign workflow tasks to multiple users by Scripted Assignment, but not by assigning tasks to a role? Environment Liferay DXP 7.1 Resolution It's confirmed when using the Scripted Assignment as the...

Can't enable Publications because of Staging

legacy Troubleshooting

Issue We want to turn on Publications on our site which seemingly doesn't use Staging, however, we get the error message saying: Staging is enabled for at least one site or asset library in the current...

The maximum number of submissions allowed for this form has been reached

legacy Troubleshooting

Issue When uploading a new in a form submission the following message can appear for guest users: "The maximum number of submissions allowed for this form has been reached." Environment Liferay DXP 7.4 Quarterly...

The Paragraph field disappears from the Form after failing CAPTCHA verification

legacy Troubleshooting

Issue The Paragraph field will disappear if submitting the Form with failed CAPTCHA verification as the following screenshots. Before submitting: After submitting: Environment Liferay DXP 7.1, 7.2 Resolution This was fixed...

Remote App is not being Published to the Remote (Live) Server

legacy How To

Issue When attempting to publish a Remote App from Staging to Live in DXP 7.4, the App is successfully sent to the Remote Server and .js and .css files can be seen in Documents and Media. However, after...

Unable to import LAR files if the site has structures with fieldsets inside them

legacy Troubleshooting

Issue We are trying to import a LAR from one instance to another. We are noticing that if the LAR has structures which include fieldsets the following error is getting thrown while importing the LAR and the process is...

Conditional workflow is breaking

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Workflows > Add Conditional Workflow(attached). 3. Apply conditional workflow on...

JDBC roll back error when generating LAR to export sites

legacy Troubleshooting

Issue Whenever a LAR is tried to be generated the following message shows on the portal: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed Also on...

When an image with a link to page field is published to live on remote staging, publication fails

legacy Troubleshooting

Issue When an image is uploaded on staging and is going to be published to live an error is displayed. Happens when using a Document type with a Link to page field. The Link to page field is not required. The Link to...

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