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A/B Tests Analytics A/B testing evaluates the effectiveness of content pages by testing a variant design against the control design (i.e., the original). This process involves creating a page...

最適化

Official Documentation

Optimization

メンバー

Official Documentation

People Better understanding individual users and users in aggregate is key to offering excellent service. Analytics Cloud provides the tools to better understand both. By building robust Individual...

訪問者プロフィール

Official Documentation

Individual Profiles Many individuals visit your sites. Learning who they are and their activities and interests helps you improve business with them. Individual profiles help your Sales, Customer...

興味と検索用語

Official Documentation

Interests and Search Terms Finding out topics people are interested in helps you relate your products and services to them. Analytics Cloud's insight empowers you with rich, easy-to-understand...

セグメントの作成

Official Documentation

Creating Segments Segments created in Analytics Cloud sync with Liferay DXP. However, segments created in Liferay DXP do not sync with Analytics Cloud. Click Segments in the navigation panel. A...

コンテントページのパーソナライゼーション

Official Documentation

Content Page Personalization You can tailor your Content Page to different groups of users, providing each group a personalized experience, rather than a generic one. You can also leverage Content...

エクスペリエンスの作成と管理

Official Documentation

Creating and Managing Experiences Liferay 7.4+, 7.3 FP1+, and 7.2 FP11+ You can customize your content page for different groups of users using Experiences. See Content Page Personalization to...

コレクションのパーソナライズ

Official Documentation

Personalizing Collections Liferay Portal 7.3 GA6 / DXP 7.3+ By default, any user can see all the collection's content and is part of the Anyone personalized variation. However, you can create a...

オーディエンスターゲティングからの手動移行

Official Documentation

Manually Migrating from Audience Targeting Starting in Liferay DXP 2026.Q1, Segments is moving toward a unified experience with Analytics Cloud. The impact depends on your installation type: ...

ユーザーセグメントの移行

Official Documentation

Migrating User Segments Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: Existing Customers: Your...

セグメンテーション

Official Documentation

Segmentation Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: Existing Customers: Your experience...

ユーザーセグメントの作成と管理

Official Documentation

Creating and Managing User Segments Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: Existing...

アクセシビリティメニューの使用

Official Documentation

Using the Accessibility Menu Liferay DXP 2024.Q2+/Portal GA120+ Most enhancements to accessibility in Liferay are propagated across the entire platform by default, so all your users can benefit...

A/Bテスト結果のレビューとテストバリアントの公開

Official Documentation

Reviewing A/B Test Results and Publishing Test Variants When the A/B Test finishes, you can find the test results in Analytics Cloud and Liferay DXP. Analytics Cloud declares a winner when the...

A/B Testing

Official Documentation

A/B Testing Liferay DXP 7.2 SP1+ With A/B Testing, you can determine the most effective version of your content by testing variations on different users. The majority of visitors see the current...

A/Bテストの作成

Official Documentation

Creating A/B Tests Before creating A/B tests, remember these things: You can create a test for a default Experience or a personalized Experience mapped to a Segment. You can only create an A/B...

A/Bテストの実行と監視

Official Documentation

Running and Monitoring A/B Tests You can configure these parameters when you run the A/B Test: Traffic Split: The percentage of visitors randomly split between the original and the variant when...

A/Bテスト要件の確認

Official Documentation

Verifying A/B Test Requirements Before running A/B Testing on your Content pages, you must verify these requirements are met: Liferay DXP is connected to Analytics Cloud. Fore information on how...

自動ライブチャットシステムの有効化

Official Documentation

Enabling Automated Live Chat Systems Liferay 7.4+ Liferay now offers integration with several live support chat platforms. Enabling this integration adds a chat window to sites on your Liferay...

パーソナライゼーション

Official Documentation

Personalization Liferay DXP provides powerful tools out-of-the-box for understanding and delivering personalized experiences to users. For example, you can use data from Liferay's Analytics Cloud...

Liferay 7.2以前のバージョンでのコレクションのパーソナライズ

Official Documentation

Personalizing Collections for Liferay 7.2 and Earlier Versions Personalizing collections tailors content for specific user segments, enhancing user experiences and targeting content effectively. In...

セグメント分析

Official Documentation

Segments Analytics Segments aggregate individuals based on common attributes and behavior. For example, you can create a segment that contains users interested in a given topic, work in a specific...

オーディエンスターゲティングからの移行

Official Documentation

Migration from Audience Targeting Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: Existing...

セグメンテーションとパーソナライゼーションへの移行

Official Documentation

Migrating to Segmentation and Personalization Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: ...

ユーザーセグメントの分析を取得する

Official Documentation

Getting Analytics for User Segments Subscribers Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: ...

地理的位置情報によるセグメンテーション

Official Documentation

Segmentation By Geolocation Liferay DXP 7.4 U44+/GA44+ Starting in Liferay DXP 2026.Q1, Segments is moving toward a unified experience with Analytics Cloud. The impact depends on your...

セグメント管理者設定

Official Documentation

Segments Admin Settings Liferay DXP/Portal 7.3+ Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: ...

セグメントエディターUIリファレンス

Official Documentation

Segments Editor UI Reference Starting in Liferay DXP 2026.Q1, Segments moves toward a unified experience with Analytics Cloud. The impact depends on your installation type: Existing Customers:...

エクスペリエンス

Official Documentation

Experiences Use experience personalization to tailor content pages and collections to different audiences. You can show customized layouts, content, and collection items based on user segments. ...

コンテンツ管理システムのダッシュボードと分析

Official Documentation

Content Management System Dashboards and Analytics [Release Feature](./../../security-and-administration/administration/configuring-liferay/feature-flags.md) (LPD-17564) Liferay DXP 2026.Q1+ The...

How to Configure PaaS to Push Metrics to Dynatrace Account

How To

Issue What is the correct way to configure our new PaaS environment to push metrics to a Dynatrace account? Environment DXP 7.4 Resolution Set the following environment variables in LCP.json LCP_PROJECT_MONITOR_DYNATRACE_TENANT → A string of characters that is part of the URL (prefix)...

Implementing strict rules for virtual hosts and friendly URLs

legacy Troubleshooting

Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site using the portal-wide virtual host and IPs as well as the virtual hosts for other...

Admin UI breaks after changing site default language

legacy Troubleshooting

Issue After changing a site's default language to a non-English locale and disabling English (United States) support, the Admin UI breaks. The issue occurs when the "Use Localized URL" option is selected in the Instance SEO Configuration before changing the site's default language. Steps...

How to Get Website Availability Report for PaaS

legacy

Issue I would like to request a Website Availability Report from Liferay. It should include overall uptime, downtime, incident reports. Environment Liferay PaaS Resolution Liferay monitors API uptime. A report encompassing more than API uptime would be misleading because it would include...

How to Add Default Custom Meta Tag Keys to Each Page

legacy

Issue When creating new pages, the same custom meta tag keys have to be manually added every time through the Custom Meta Tags option. Is there a way to automate this process and have these keys pre-filled within the page configuration? Environment DXP Quarterly Release Resolution...

Segments created in Analytics Cloud are scoped globally

legacy

Issue When Segments are created in the Analytics Cloud console under a certain property associated with a specific site, the segment shows up on all sites in the connected instance and are scoped globally. This is in contrast to Segments created on the Liferay side on a site specific...

A/B Testing - What are the conditions to declare the winner?

legacy Troubleshooting

Issue In conducting A/B testing, all the tests were run in anonymous sessions, ensuring that each session was isolated by closing the incognito tab between tests. I experimented with both anonymous and non-anonymous sessions to improve detection and differentiation on my local setup....

Unable to re-enable Analytics Cloud in Production after disabling the connection in a lower environment with Production backup data

legacy Troubleshooting

Issue In a testing scenario in which Production backup data is imported to a lower environment and Analytics Cloud is disabled via the UI in the lower environment, you may observe that the connection gets disabled in Production and that attempting to re-enable it fails. Environment...

Cannot add segment with thousands of conditions due to indexing problems

legacy Troubleshooting

Issue When adding a segment with with thousands of conditions there are problems with the indexing by Elasticsearch. The logs show a StackOverflowError stacktrace. Environment Quarterly Release 2023.Q3 Resolution Needing a segment with thousands of conditions is very unusual. Consider...

A/B testing - How are unique sessions interpreted?

legacy

Issue How is a unique session interpreted? Environment Analytics Cloud Liferay DXP Resolution The user sessions have a window of 30 minutes since the first event has been sent when a user accesses DXP. In this situation, any event that is sent, after 30 minutes from the first event, will...

A/B Testing - How are sessions work in relation to browser windows, tabs, private/incognito windows?

legacy

Issue If I open a browser and visit a A/B testing page and do an action - is this considered one session? If I open a new window or tab and do it again, is it a same session or a different session? If I open a new private/incognito window on a browser, is it always a new session?...

Listing URL-s from Sitemap.xml

legacy How To

Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the sitemap is spread across multiple pages for better performance,...

Large Amount of Object Data within the `analyticsmessage` table.

legacy Troubleshooting

Issue We're experiencing slow database restore times due to excessive large object data, primarily within the `analyticsmessage` table. When planning an upgrade, we've found a table with millions of objects, slowing down the process. Environment Upgrading from DXP 7.4 > Liferay DXP...

What is the use of the Analytics Administrator user and role?

legacy

Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The Analytics Administrator user is automatically created when the connection...

Adrum.js Timeouts in Microsoft Edge

legacy Troubleshooting

Issue I'm experiencing a timeout issue after logging into the portal and navigating through pages. When using Microsoft Edge, adrum.js timeouts, the extended loading time is also seen in HAR files. Browser console log error reads: adrum-4.5.17.2890.js:29 liferay-amd-loader | A require()...

Analytics Cloud Custom Event is not firing

legacy Troubleshooting

Issue I created a custom event according to the documentation When I check in AC, I don't see any data collected for this custom event Environment Analytics Cloud DXP 7.0+ Resolution Apart from establishing the workspace connection, the current Site must also be Analytics Cloud...

How To Get Additional Search Metrics From Liferay

legacy

Issue Is there any other source of information where we could get additional search history information from Liferay or directly from Elasticsearch? How can we provide customers with metrics, beyond the top 5 search terms? Environment Liferay DXP Resolution With a Platinum License...

Analytics Cloud is showing data in a different timezone

legacy Troubleshooting

Issue You checked the data in Analytics Cloud and found that there’s no correlation with the timezone you are currently in. Environment Liferay Analytics Cloud Resolution To configure the correct timezone you need to go to Settings > Workspace Here you’ll find the timezone menu. Change...

Sitemap exceeds 50000 limit

legacy Troubleshooting

Issue Sitemap should not generate with more than 50,000 entries or 50 MB in size (this is Google standard). Steps to reproduce: Run the following Groovy script: def company = com.liferay.portal.kernel.util.PortalUtil.getCompany(actionRequest); long companyId = company.getCompanyId();...

Is it possible to relate a user to an event from Analytics Cloud's Data Exports?

legacy

Issue When comparing the Events and Individuals report, how can we determine the specific user that is associated with an event? The “userId” data from the Events export never matches up with the “demographics.uuid” or “id” from the Individual export. Environment Analytics Cloud ...

Email for activation of Analytics Cloud is delaying to arrive

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We've activated the Analytics Cloud account through the portal and it says it should take around 1 hour, but after more than this...

Changes to SEO page options resets custom theme

legacy Troubleshooting

Issue Making any changes to the SEO robot options resets the custom theme, any imported font, and the favicon. Steps to Reproduce: Add a custom theme, favicon, and google font to the page configurations, save these changes Click SEO, and add any desired robot options to the text box,...

Clicking Back in Edit Mode leads to Error Page

legacy Troubleshooting

Issue When editing a content page in our environments, trying to exit using the back arrow leads to an Error page and a NullPointerException when rendering the page. On the url, the parameter ?segmentsExperienceId=0 can be seen appended at the end. Environment 7.3 U4 Resolution Update to...

A/B testing is not showing data in Analytics Cloud

legacy Troubleshooting

Issue We are currently running an A/B test. The entire team is hitting the page and we've noticed that no data has been flowing over to Analytics Cloud. Environment 7.4 DXP Analytics Cloud Resolution When individuals interact with a synced site and assets, it generates events, such as...

How to implement segmentation by geolocation?

legacy How To

Issue I want to apply a user segment based on a geolocation condition. Is it possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.4 u44+ Since Liferay DXP 7.4 u44+, this functionality is available out-of-the-box: Segmentation By Geolocation. DXP 7.2, 7.3...

Can Analytics Cloud track Document Events in a Collections Fragment?

legacy

Issue Is it possible for Analytics Cloud to track Document Downloads and Previews from a collection of documents displayed via the Collection Display Fragment? Environment Analytics Cloud Resolution There is no current out of the box solution to track Downloads and Previews displayed on...

Should the themeDisplay.getCanonicalURL() function return a canonical URL on a HTML page?

legacy

Issue When a custom canonical URL is configured on a HTML page, running themeDisplay.getCanonicalURL() in the browser console returns the friendly URL instead. Environment Analytics Cloud Resolution The getCanonicalUrl function is defined here. This method is not expected to read the URL...

Time filter gets reset when navigating away from Dashboard

legacy

Issue The selected time filter gets reset when navigating between dashboards. Steps to Reproduce: Navigate to the Sites dashboard. Change the Activities card to “Last 24 hours”. Click the Pages tab. Navigate back to the Activities card by clicking the Overview tab. Expected Results: The...

Does Analytics Cloud track users who log in using the OAuth login API of Liferay?

legacy

Issue Does Analytics Cloud track users who log in using the OAuth login API of Liferay? Environment Analytics Cloud Liferay DXP 7.0+ Resolution It does not matter how the user logs in, Analytics Cloud treats the user as a known user from the moment they log in., content:...

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