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NoSuchFileEntryException when updating web content with images in a task executor

Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...

Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure

How To

Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...

Most Viewed Assets Portlet Ignores Category Filters

legacy Troubleshooting

Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...

Client Extensions Not Visible After Deployment in SaaS

legacy Troubleshooting

Issue Client extensions are successfully deployed to SaaS, the service registers as ready, and are listed in the Client Extensions Control Panel app, but they are not visible in the Widget UI when trying to add them...

Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder

legacy Troubleshooting

Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...

"Select Master Page is temporarily unavailable" when trying to add a Display Page Template

legacy Troubleshooting

Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...

Structures showing as 'Not Translated' after upgrading to 7.4+

legacy Troubleshooting

Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields...

How to use JQuery client extension?

legacy How To

Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...

How to approach creating a MessageListener to verify a Publish while using Publications?

legacy How To

Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...

HTML in Text field in structures is not escaped

legacy How To

Issue After upgrading to 2024.Q4, HTML markup found in the Text field within structures is no longer being escaped properly The HTML markup is showing up as plain text Environment 2024.Q4 Resolution This is the...

Custom Widget Gets Rendered Twice

legacy How To

Issue After defining a Custom Element widget and placing it on a page, it is observed that the widget is loaded twice. Sometimes this happens so fast that it is unnoticeable, other times a couple of seconds...

How to modify the Cache-Control header to prevent browser caching issues

Troubleshooting

Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those...

Web Content Not Displayed in Context in Search Results

legacy Troubleshooting

Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the...

Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes

legacy Troubleshooting

Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...

How to create Web Content with large images from text file?

legacy Troubleshooting

Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted...

Modified date not match the author of a web content, document or any other asset.

legacy

Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...

Is it possible to create Style Books directly from a Client Extension?

legacy

Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...

How to preserve the structureId and formId during export/import to avoid mismatches between environments?

legacy Troubleshooting

Issue When we export/import web content articles and forms, their IDs sometimes change. How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...

I can select a Display Date in the past for a Web Content

legacy How To

Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....

Upgrading the theme: Can't find stylesheet to import errors

legacy Troubleshooting

Issue How many ways to build and upgrade the theme? Environment Liferay DXP [all version] Resolution There are three ways of upgrading the theme: 1. Client Extension 2. Gulp 3. Gradle If the user is updating to a...

Multilingual PDF search indexing fails with web content

legacy

Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to...

Updates are not visible without a page refresh

legacy Troubleshooting

Issue After editing and publishing a fragment or page, the changes are not immediately visible, but a similar behavior could be reproduced in other ways. A manual page refresh is required to see the...

Why doesn't the database's "userId_" update within the PLOEntry table with the ID of the last user to edit?

legacy

Issue We've found that when updating any Liferay Language Override key-value, the PLOEntry table within the database is not being updated with the ID of the last user to edit. It is our understanding that the table...

Browser Back Button Issue with Multiple Asset Publishers

legacy Troubleshooting

Issue When a page contains multiple Asset Publishers, the browser's back button may not work as expected. Clicking the back button may require multiple clicks to return to the previous page. Environment Liferay DXP...

Web Content Display scope site selector

legacy How To

Issue I cannot select content from other site different than Global and the current one. Environment Liferay 7.3, 7.4, Quarterly Releases Resolution The observed behaviour is the expected one: there is no...

Filter by Status options not present in Management Bar for Web Content administration

legacy Troubleshooting

Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...

PHP in Liferay modules

legacy

Issue Is PHP used to design the modules in Liferay DXP 7.4? Environment Liferay DXP 7.0+ Resolution The PHP portlets are no longer supported in Liferay DXP. The new runtime won't support deploying portlets...

Pop-up link in Web Content Articles does not work for Q4.3 release.

legacy Troubleshooting

Issue Pop-up links added to a Web Content Article create a new window. Environment 2023 Q4.3 Resolution This is due to the link being sanitized by Antisamy and erasing the pop-up configuration. Request a Hotfix...

Unable to generate friendly url for blogs

legacy

Issue When trying to generate a friendly URL for blogs, to eliminate the lengthy URLs. Followed the steps mentioned in this document: Friendly URLs Expected behavior: The URL should be shortened after following...

Content creators should able to change the permissions of multiple content at the same time

legacy

Issue As a Content Creator, I want to be able to change the Web Content permissions as a bulk action. So that I’m able to change the permissions of several content at the same time. Environment Liferay DXP [all...

Specific pages show the message "No theme found for specified theme id custom_WAR_customtheme. Returning the default theme." in logs

legacy

Issue The following warning message appears in logs: [http-nio-8080-exec-13][ThemeLocalServiceImpl:220] No theme found for specified theme id custom_WAR_customtheme. Returning the default theme. Environment Liferay...

Quarterly Release Error: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/boostrap.bundle.min.js

legacy Troubleshooting

Issue After upgrading/downloading the latest Quarterly Releases, upon startup the following error is populated: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js. This error populates...

How to perform a log-out from a custom theme

legacy How To

Issue I want to perform a logout from a custom theme. Environment Liferay DXP 7.0+ Resolution Avoid calling /c/portal/layout directly. Instead, you can leverage the sign_out_url variable initialized in init.ftl for...

Existing template is not found when creating a web content in Global Site

legacy How To

Issue When trying to add a Web Content in a new created template under the Global Site, the new template is not displayed or available to select. Environment DXP 2023.q3.4 Resolution This is the expected behavior. The...

When a web content is copied, only its title is changed for default language

legacy Troubleshooting

Issue When copying content, the suffix "(Copy)" is only added to the title in the default language. Shouldn't it also change in the rest of the languages? In our example, if the copied content becomes "prueba copia...

Use Javascript with Client Extension on pages

legacy How To

Issue How to run Javascript on pages using a client extension? Environment Liferay DXP 7.4 Resolution With a JavaScript (JS) client extension you can run your own JavaScript on any page in Liferay without...

Uploading the large image the resize option is not appearing to resize the editor

legacy Troubleshooting

Issue Upload the large image in the web content editor; the option to resize the editor is not available for the first time to check after publishing. Steps to reproduce: 1. Start the server. 2. Navigate to the...

White space in the html source

legacy How To

Issue When viewing page source, is it possible to remove the white spaces in order to make it easier to read? Environment Liferay DXP 7.3+ Resolution Set the following properties in your portal-ext.properties file,...

How to Query for Javascript Alerts in Web Content Articles across multiple sites

legacy How To

Issue How do I search for Javascript Alerts that are located in Web Content Articles across different Liferay sites? Environment Liferay 7.4 Resolution The overall approach towards querying the alerts is: Get a...

Ampersand in Web Content Text field turned into & in Content Pages

legacy Troubleshooting

Issue Create an example structure with the following associated template: <#ftl output_format="HTML" auto_esc=false> <p>-----------------</p> This should't be escaped: ${'&'} <p>-----------------</p> This should be...

How can I know when a Web Content was created and when it was published from database

legacy

Issue How can I know when Web Content was created and when it was published from database Environment Liferay DXP 7.2 Resolution The created time of a Web Content is stored in the column called 'createDate' in the table...

Previewing a web content with a Display Page Template does not work if a theme is applied

legacy Troubleshooting

Issue As an Asset Library admin, I want to be able to preview web contents through the connected sites' display page templates, so that I can make changes accordingly without having to switch sites....

Unable to set a Display Page on documents

legacy Troubleshooting

Issue The form to set a display page is visible but after publishing it is not set. Environment DXP 7.2 Resolution Only display page templates should be selected for documents. Web Content should be the...

Catalog page Products Rendering Performance issue

legacy Troubleshooting

Issue When the catalog page is rendering it is observed that it takes about 10-15 seconds to completely render the page for Minium theme and renderer type is Minium. Environment Commerce Resolution The...

Autotranslate Button Not Visible When Using Third-Party in Instance Settings

legacy Troubleshooting

Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034. Contact the...

How can I disable the Navigation Categories portlet filtering for the Asset Publisher portlet?

legacy Troubleshooting

Issue Navigation Categories portlet displays Asset Publisher portlet entries based on category selection. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Navigation menu URLs not following the selected language

legacy Troubleshooting

Issue Content is stored in Web Contents not on pages > navigation menu items are created as URLs, in most cases, because of this The Web Contents are translated/using more than one language (at least 2) > can...

How to integrate feeds from social media like Instagram/twitter/facebook based on hashtag in Liferay

legacy How To

Issue How to integrate feeds from social media like Instagram/Twitter/Facebook based on hashtags in Liferay? Environment Liferay DXP 7.1. Resolution Liferay unfortunately doesn't have this out-of-box functionality....

YBS require as a longer term fix for the SEO and Navigation Menu issues in Publications

legacy Troubleshooting

Issue It's not possible to use publications to publish pages when a page has SEO content. Pages will not publish whilst using a publication, just saves a draft. Environment DXP 7.3 Resolution This issue...

Is ffmpeg viable in Liferay DXP 7.0?

legacy

Issue Is ffmpeg a viable alternative to Xuggler to stream audio and video in Liferay DXP 7.0? Environment DXP 7.0 Resolution Unfortunately, at this time FFMPEG is only compatible with Liferay 7.4. A...

Hide asset title in Asset Publisher's details view

legacy How To

Issue Configure an Asset Publisher in a page using a display template different than the 'Full Content' one. Click on any asset: it shows its details, including the asset's title. Environment Liferay DXP...

Content page displays wrong title when special characters are used on it

legacy Troubleshooting

Issue If the title of a Content page has special characters on it, the title will then be displayed with "&". This usually happens when you place the character "&". For example: "Documents & Media", in...

SEO - Titles in Google's search results page don't display expected text

legacy

Issue After configuring the "Title SEO" of a page, Google and other search engines don't display the value as-is. If we use a customization to remove the Site and Instance names, they keep showing in search results...

Integration with Vlibras Script

legacy Troubleshooting

Issue When attempting to include the Vlibras script into the page, certain errors arise, causing the script to malfunction or causing buttons and links to stop working properly, for example. Environment Liferay...

Unable to activate different tab on the different pages

legacy

Issue Activating the same tab on different pages. Steps to reproduce Navigate to Site Menu > Design > Page fragment Click on the add button and create a master page. Now, drag and drop the 'Tabs' under the basic...

Guest Users Are Unable to View Web Content After Upgrade

legacy Troubleshooting

Issue After upgrading from Liferay 7.2 to 7.4 we have observed that guest users are unable to view web content. In 7.2 we had unchecked the 'article view permissions' checkbox under system setting > web content, but...

Issue with Publishing Expired Content in Publications

legacy Troubleshooting

Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published."...

Pagination for Collection Displays Missing

legacy

Issue The pagination option is missing from the display page templates. This missing feature causes the need to to update the number of items displayed in a feed on any given day, depending on priority. Asset...

ADA Accessibility - Sr doesn't announce what is selected after checking checkbox.

legacy Troubleshooting

Issue Expected Result: Screen Reader gives information that is available on page after selecting checkbox Screen Reader should announce, "checked, 1 of 3 selected" Actual Result Sr doesn't announce what is...

Lots of RedirectNotFoundEntry data in viewcounterentry table

legacy Troubleshooting

Issue We've noticed that the viewcounterentry table is full of records with the classname com.liferay.redirect.model.RedirectNotFoundEntry. The redirectnotfoundentry table is empty. It might be related to...