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Blank screen is seen after password reset

Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain...

Invalid date error when creating content with date field using APIs

legacy Troubleshooting

Issue When using the Liferay API to create Web Content with a date field, using the "dd-MM-yyyy'T'HH:mm:ss'Z'" format results in the display of an "Invalid date" error. curl \ -H "Content-Type: application/json"...

How to set custom page for "You do not have the roles required to access this portlet" error

legacy How To

Issue Custom pages for 404 errors can be easily configured in DXP; however, how can a custom page be designed for the "You do not have the roles required to access this portlet" error? Environment Liferay DXP 7.4...

Look and Feel Configuration popup is missing

legacy Troubleshooting

Issue The 'Look and Feel Configuration' popup with the custom plugin is blank or missing, even though the same is working fine in update 25 of DXP 7.4. Environment Liferay DXP 7.4 Resolution The observed behavior...

How to loop through repeatable fields in a Display Page Template

legacy Troubleshooting

Issue Using Display Page Templates for Web Content with image field which is repeatable and adding more images to this content. When the image field is mapped to the Display Page Template, only the first image...

Missing path in search results for web content

legacy Troubleshooting

Issue There is a missing path in search results for web content. Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title...

Blog subscriber unable to view the blog after clicking on "Continue Reading" in the email

legacy Troubleshooting

Issue Blog subscriber gets redirected to a control panel link instead of blog portlet page link after clicking on "Continue Reading" button in the email, when the blog portlet is placed on a content page. The...

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa:...

DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags

legacy

Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the...

Can't select pages from other sites

legacy Troubleshooting

Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...

Button dropdown menu follows scrolling in iframes

legacy Troubleshooting

Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu...

Piwik script won't execute

legacy Troubleshooting

Issue Steps to reproduce: 1. Start the server. Log in as Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid...

Should the download option in the Documents and Media widget be displayed immediately?

legacy

Issue Users are experiencing difficulties downloading PDFs from the Documents and Media Portlet. Steps to reproduce 1) Create a Documents and Media Portlet on the Home Page 2) Upload a PDF and other files 3)...

How to find the "Look and Feel" and "Advanced" tabs when creating a content page

Troubleshooting

Issue When I create a content page, I am not able to find the "Look and Feel" and "Advanced" tabs. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution On DXP 7.1 and 7.2 when you...

Item Selector does not display PDF previews

legacy Troubleshooting

Issue PDF files not previewing in Item Selector Steps to reproduce: 1. Create a web content structure with a Documents and Media field. Create a template for this structure. 2. Start creating a new web content of...

Error when comparing Web Content versions if creators have been deleted

legacy Troubleshooting

Issue Steps to reproduce: Start a 7,2 bundle with the latest fix pack (10) Create a web content Create another admin user, login with that Edit the web content Delete that user (deactivate then delete) Go to the web...

Mouse scrolling is not working while adding and dragging a new portlet from the sidebar from DXP 7.3

legacy Troubleshooting

Issue On larger widget pages, positioning a portlet while adding it from the sidebar by dragging can be uncomfortable from DXP 7.3 as mouse scrolling is no longer working. Environment Liferay DXP 7.3 Liferay DXP...

Problems migrating component from AUI to Clay

legacy How To

Issue Migrating components from AUI to CLAY, there are some features that cannot be directly adapted. Sometimes, these problems in the migration bring features requests or functionality questions regarding CLAY...

Users can access the Control Menu from DXP 7.3

legacy

Issue On DXP 7.2, the Control Menu was not visible for Users and Power Users, but from DXP 7.3 it is. But since they don't have any permissions, the Control Menu seems to be empty. Environment DXP 7.3+ Resolution...

Publication fails caused by "No User exists"

legacy Troubleshooting

Issue Publishing a Widget Page Template from Staging to Live will fail if the user who created it no longer exists. The following stack trace is seen in the logs: Caused by:...

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