Legacy Knowledge Base
Published Jun. 30, 2025

Error Duplicate entry '0-3-925637128-com_liferay_product_navigation_user_personal_bar_w'

Written By

Jamilly Macedo

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Issue

  • The following error is being reported in the logs multiple times:
ERROR [http-nio2-8080-exec-132][JDBCExceptionReporter:234] Duplicate entry '0-3-925637128-com_liferay_product_navigation_user_personal_bar_w' for key 'IX_CB778855'

Environment

  • Liferay DXP 7.3
  • Liferay DXP 7.4

Resolution

  • First, check if there is an duplicate entry by running the following query:

select * from Portlet p where portletId like '%navigation_user_personal_bar%';
  • If there's indeed two entries, go to the portal and execute this following steps:
    1. Go to Control Panel
    2. Click on Server Administration
    3. Execute Clean Up Orphaned Page Revision Portlet Preferences
    4. Execute Clean Up Orphaned Theme Portlet Preferences
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