Can Analytics Cloud track Document Events in a Collections Fragment?
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Resolution
- There is no current out of the box solution to track Downloads and Previews displayed on the collection display fragment.
- An alternative solution is to use custom events for tracking both actions.
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We are aware of this limitation in our product, as we are currently looking to add this feature soon. Its progress can be tracked on LPS-169668: Track OOTB available entities in DXPNEXT.
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