Documentation

Chatwoot

Chatwoot is an open-source customer communication platform. This article documents how to locate your Chatwoot account ID in order to enable integration with your Liferay instance.

Locating your Chatwoot Account ID

  1. Log in to your Chatwoot account.

  2. Click Inboxes on the side navigation bar.

    Click Inboxes on side navigation bar.

  3. Click Settings to view Inbox configurations.

    Click Settings to view Inbox Configuration.

  4. Click the Configuration menu tab.

    Look for the field value for websiteToken. The value is highlighted in the screenshot and can be used as the Chat Provider Account ID to enable automated live chat integration with your Liferay instance.

    Click on the Configuration menu tab to find your Account Id.