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Creating a Discount

Follow the steps below to create a discount by selecting the discount type, the target customers, and setting the discount rates. Once the discount has been created, specify additional conditions to qualify for the discount.

To create a new discount:

Go to the Global Applications → Commerce → Discounts.
Click the () button to add a new Discount.
Enter a name: Spring Sale.
Select a discount type (for example, Apply to Subtotal) from the Apply to drop-down. (See Discount Types to learn more about the different discount types.)
Select Percentage or Fixed Amount from the Type dropdown menu.
Click Submit.

Configuring a Discount

You can specify a discount’s details, such as the percentage (if using a percentage based discount), the maximum discount amount, the discount level, and then activate it.

In the Details section,

Enter the following data:
- Amount: 20%
- Maximum Discount Amount: 20.00
- Level: L1
Enable the Active toggle.
Click Publish.

The discount is now active. Configure the discount’s rules and eligibility.

Configuring Coupon Codes

If using a coupon code,

Enable the Use Coupon Code toggle.
Enter the following data:
- Coupon Code: spring-sale
- Maximum Total Uses: 1
- Maximum Uses Per Account: 1
Click Publish.

The coupon code is now active for the discount.

Adding Rules to a Discount

You can define rules that specify requirements to qualify for a discount. See Discount Rules to learn more.

If using more than one rule, you can either aggregate the rules or decide which one is effect; click either And or Or radio button.

To add a new discount rule:

Once the rule has been created, scroll down to the Rules section.
Click Add ().
Enter a name: Spring Sales.
Select Cart Total from the Rule Type drop down menu.
Click Submit.
Click the Spring Sales to configure the rule.
Enter 15.00 in the Cart Total Minimum Amount field.
Click Save and close the window.

The discount rule is now active.

Configure Discount’s Eligibility Rules

You can make this discount available for all accounts or specific accounts, account groups, or order types.

To specify which accounts, account groups, and order types are eligible for this discount,

Click the Eligibility tab.
Click the Select Account Groups radio button.
In the Add Account Groups search bar, search for the desired account groups; in this example, US Accounts East.
Click Select to add the account group.
Click Publish when finished.

You can make this discount available on all channels or specific ones. To specify which channels are eligible for this discount:

In the Eligibility tab, click the Specific Channels radio button.
In the Add Channels search bar, search for the desired channels.
Click Select to add the channel.
Click Publish when finished.

Your store now has an active discount with 20% off selected goods for those in the specified account group. You can further customize this by adding an order type eligibility to apply the discount only to specific order types.

Understanding Discount Specificity

Discount rules and eligibility determine whether an order qualifies for one or many discounts. See the table below to understand discount specificity for the given eligibility.

Specific Accounts	Specific Account Groups	Specific Channels	Specific Order Types	Rank
✔		✔	✔	1
✔			✔	2
✔		✔		3
✔				4
	✔	✔	✔	5
	✔		✔	6
	✔	✔		7
	✔			8
		✔	✔	9
			✔	10
		✔		11

A discount that applies to all accounts, account groups, channels and order types is the least specific. For instance, consider Account Group A has a discount of 50% on shipping and another discount of 60% on shipping that is eligible to all accounts, account groups, channels and order types. Here, Account Group A is only eligible for the discount of 50% since it is the most specific. If there are multiple discounts of the same rank and an active OR discount rule, the highest discount has precedence.