Documentation

Subscription Administration Reference Guide

Subscriptions are managed in the Subscriptions menu in the Global Applications. This article describes the various functions and fields available in the Subscriptions menu.

There are five fields:

Field Description
ID This is the Subscription's ID.
Status The Status displays the order's status
Order ID This is the Order ID that the subscription is based on.
Account ID The Account ID corresponds to the account that created the subscription.
Account Name The Account Name corresponds to the account name.

Commerce 2.1 and Below

Subscriptions are managed in the Subscriptions menu in the Control Panel.

Navigate to the Control PanelCommerceSubscriptions.

Subscriptions Management

There are five fields:

Field Description
ID This is the Subscription's ID.
Status The Status displays the order's status
Order ID This is the Order ID that the subscription is based on.
Account ID The Account ID corresponds to the account that created the subscription.
Account Name The Account Name corresponds to the account name.

Click on the Subscription’s ID to view the subscription order’s details.

There are three tabs: General, Shipments, and Payments.

General Tab

The General tab contains the basic details of the subscription order.

Reference Order

The Reference Order section displays information about the Order:

Payments section

Payment Subscription

The Payment Subscription section tracks the following information:

Reference

Field Description
Status This is the workflow status of the subscription.
Next Iteration Date This is the next day payment is due.
Subscription Type This is how the type of the subscription.
Subscription Length This refers to the length of the interval between shipments.
Mode This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Delivery Subscription

The Delivery Subscription section tracks the following information:

Delivery

Field Description
Status This is the workflow status of the subscription.
Next Iteration Date This is the next day the shipment is sent out.
Subscription Type This is how the type of the subscription.
Subscription Length This refers to the length of the interval between shipments.
Mode This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Items

The Items section lists all the products in the subscription.

Items

Shipments Tab

The Shipments tab displays the following information:

Shipments

Field Description
Create Date This is the date the order was created.
Shipment ID This number is generated as the Shipment ID
Status This is the Order's status.
Order ID This refers to the subscription's underlying order.
Sent To This is the account's shipping address.
Tracking This is the carrier's tracking number.

Payments Tab

The Payments tab tracks the order’s payment history.

Items

Field Description
Type This refers to whether payment was made successfully or not.
Date This is the date the order was created.
TXN ID This is the transaction ID.
Amount This refers to the order's total amount.