Documentation

Creating a Shipment

Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the Processing phase.

Creating a New Shipment

To create a new shipment:

  1. Navigate to the Control PanelCommerceOrders.

  2. Click on the Pending tab and select an order.

    Orders menu

  3. Click the Accept Order button.

    Orders menu - Accept Order

  4. Once an order has been accepted, click the Create shipment button.

    Orders menu

  5. This redirects to the Shipments menu.

  6. Click Add (Add Icon).

  7. Select all the items associated with this order.

    Orders menu

  8. Click Submit.

  9. Click Edit next to the item to select a quantity and the sourcing warehouse.

  10. Enter the quantity in the Quantity in Shipment field.

    Orders menu

  11. Click Save.

  12. Click Finish Processing.

When the order is ready to be shipped:

  1. Click Edit to enter an Estimated Shipping Date and an Estimated Delivery Date.

    Orders menu

  2. Click Ship when ready.

Creating a New Shipment on Liferay Commerce 2.0 and Below

To create a shipment in previous versions of Liferay Commerce:

  1. Navigate to the Control PanelCommerceShipments.

  2. Click the Add (add-icon) button to add a new shipment.

  3. Select an order from the dropdown menu (for example, 41241).

    Select an Order

  4. Click Save.

  5. Enter the quantity from the corresponding warehouse.

    Entering Quantity from US NE Warehouse

  6. Click Save.

  7. Verify the shipping address.

    Verify Shipping Address

  8. Click Save.

The new shipment has been created.

Once a shipment has been created, there are several further actions an order manager may do with a shipment.

Verify the Items

  1. Click the Items tab to verify that the items are correct.

    Verify Items

Update the Shipping Status

  1. Click the Details tab.

  2. Enter the name of the carrier in the Carrier field (for example: USPS, FedEx, UPS)

  3. Enter the Tracking Number.

  4. Select a status from the Status dropdown menu (for example: Ready to be Shipped).

  5. Click Save.

The order manager can update the status of the shipment as needed, until the order is completed.

Shipped Items