Documentation

Enabling or Disabling Order Workflows

Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order before it can be processed. To learn how to enabling Workflow, see Activating Workflow.

This article documents how to enable and disable Order Workflows.

Enabling Workflow

To enable an approval workflow:

  1. Go to the Global Applications menu → CommerceChannels.

  2. Select the desired channel (for example, Sahara.com). (If you had used an accelerator to create a site, there is an associated channel created by default.)

  3. Click on the General tab.

  4. Select Single Approver (Version 1) from the Buyer Order Approval Workflow dropdown menu.

    Enable Buyer Order Approval workflow in the Channels menu.

  5. If you want to enable the Seller Order Acceptance Workflow, select Single Approver (Version 1) from the dropdown menu.

  6. Click Save.

The Workflow process has been activated for this this channel. Both workflows can work concurrently.

Commerce 2.1 and Below

  1. Navigate to the Control PanelCommerceChannels.

    The Commerce menu is located in the Control Panel.

  2. Click on the desired channel (for example, Sahara.com). (If you had used an accelerator to create a site, there is an associated channel created by default.)

  3. Click on the General tab.

  4. Select Single Approver (Version 1) from the Buyer Order Approval Workflow dropdown menu.

    You can enable the Approval Workflow for each Channel.

  5. If you want to enable the Seller Order Acceptance Workflow, select Single Approver (Version 1) from the dropdown menu.

  6. Click Save.

The Workflow process has been activated for this this channel. Both workflows can work concurrently.

Commerce 2.0 and Below

To enable an approval workflow:

  1. Navigate to the site where the store is located (for example, Sahara.com).

  2. Expand the Site Administration menu then click CommerceSettings.

    Workflow for Commerce 2.0 are found in the site settings

  3. Click on the Order Workflows tab.

  4. Click on Approval Workflow field and select from the available options in the drop down.

    Enable Buyer Approval Workflow on the Order Workflows tab.

  5. To enable the Transmission Workflow, click on the Transmission Workflow field and select from the available options in the drop down.

    Enable the Seller Transmission Workflow.

  6. Click Save.

Disabling an Order Workflow

To disable an order workflow, select the No Workflow option, and click Save.

Additional Information

Out-of-the-box, Single Approver (Version 1) is the available order workflow. Custom workflows can be created and may then be selected in the Order Workflows tab.