Configuring the Commerce Notification Queue
When channel events trigger notifications, Commerce logs them in the channel’s Notification Queue tab with the Unsent status. By default, Liferay checks for queued notifications every 15 minutes and sends them if they have the Unsent status. However, if a notification has the Unsent status after 43200 minutes (30 days), Liferay deletes it.
You can change the interval for sending and removing queued notifications.
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Open the Global Menu (
) and navigate to Control Panel → System Settings. -
Click Orders and then select Commerce Notification Queue.
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Enter new values for the Notification Queue Entry Check Interval and Notification Queue Entry Delete Interval fields. Values are set in minutes (e.g., 15 = 15 mins).
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Click Save.
If you require this feature to be disabled, blacklist the component. Do not enter zero or a negative number for the interval.