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Cloud

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Liferay Cloud Platform provides the infrastructure and tooling necessary to simplify, secure, and deliver applications on Liferay DXP when using the SaaS or PaaS deployment approaches. Using Liferay’s Cloud infrastructure provides a secure, reliable, and scalable platform for building Liferay solutions.

The Liferay Cloud Platform includes DevOps CI/CD tools, automated backups, real-time logs, and much more.

Feature
Deployment Approach
User 20156 is not allowed to access URL
legacy Troubleshooting
Issue While updating any user details the below error is thrown: WARN  [http-nio-8080-exec-2][SecurityPortletContainerWrapper:348] User 20156 is not allowed to access URL...
Content Pages are Indexed as a Full Page, Including Headers and Footers
legacy Troubleshooting
Issue When I search for a page, every content page which was created after that page shows up in search results. Environment DXP 7.3 Resolution Content pages are indexed as a full page on creation, including the...
Web Content HTML issue
legacy Troubleshooting
Issue 1. Create basic web content and copy shared Html in Html editor. 2. Try to publish content. 3. Check logs for errors. 4. Remove commented code in shared HTML and copy again in the content's HTML editor. 5. Try to...
What is the maximum time frame of a VPN tunnel utilization report?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As an administrator, I would like to request a VPN tunnel...
"SSLException: No PSK available. Unable to resume" error is thrown and Elasticsearch Monitoring/X-Pack Monitoring widget is broken with Kibana 7.11+
legacy Troubleshooting
Environment Liferay DXP 7.1-7.3 with Liferay Enterprise Search subscription Elasticsearch Monitoring/X-Pack Monitoring widget Elasticsearch & Kibana 7.11+ JDK 11 Symptom When Liferay DXP is configured with JDK 11 and...
Lots of warnings in the logs: SecurityException Access denied to com.liferay.document.library.kernel.service.DLAppService#ge tFileEntryByUuidAndGroupId
legacy Troubleshooting
Issue In our server logs we see a lot of warnings with stack traces like these: 2021-03-05 07:10:40.666 WARN [http-nio-127.0.0.1-8080-exec-276][PortalImpl:6843] java.lang.SecurityException: Access denied to...
Some form pages fail to show the content with error Unable to deserialize object
legacy Troubleshooting
Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR...
How do I resolve a Tika WriteLimitReachedException error?
legacy Troubleshooting
Issue I am seeing the following error: org.apache.tika.sax.WriteOutContentHandler$WriteLimitReachedException: Your document contained more than 1048576 characters, and so your requested limit has been reached. To...
What difference is there between System Setting and Instance Setting LDAP configurations?
legacy
Issue There are two locations within Liferay DXP where LDAP configurations can be set. One is the System Settings (Control Panel -> Configuration -> System Settings -> Security -> LDAP) and the other the Instance...
The Asset Publisher shows no content for non-admin roles after upgrading to 6.2 EE portal-173+ fix pack
legacy Troubleshooting
Issue After upgrading from an old 6.2 EE fix pack up to a newer one, for example portal-173-6210, users with non-admin roles will no longer be able to see web contents in the Asset Publisher, instead, users with...
Fixed Some Performance Issues in Liferay 7.0
legacy
Issue Some known performance issues Environment Liferay 7.0 Resolution Liferay has fixed some performance issues which were impacting a lot to the Memory and CPU consumption in 7.0. Also, in data transferred to the...
Changing comments' order of Web Content Display
legacy
Issue I would like to configure the comments section in a Web Content Display to show comments in descending order by modification date (from newest to oldest). By default, they are displayed in...
#undefined is added to the URL when there is an Asset Publisher in a page
legacy Troubleshooting
Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please...
How do I remove items from the User Personal Bar without customizing it?
legacy How To
Issue There are items in the User Personal Bar by default that we aren't using or don't want users to access. We want to remove these items without creating a custom module. Environment Liferay DXP...
Allow users to get accurate search results for public page content when using the common search functionality
legacy Troubleshooting
Issue After publishing to 'Live' and 'Re-indexing', when searching for the public page once again on the staging server, zero results displayed. After configuring 'Remote Staging', the search results which were...
Accurate search results for public page content after configuring 'Remote Staging'
legacy Troubleshooting
Issue No results found after publishing changes to live Steps to reproduce:  Set up a clean instance Set up another (remote environment) instance. Create a new content page in the local environment. Add a basic...
Using data providers to populate states based on their country
legacy Troubleshooting
Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and...
Huawei devices and Liferay Push notifications
legacy Troubleshooting
Issue Liferay Push uses Firebase Cloud Messaging. Firebase Cloud Messaging will not send notifications to devices that don't have Google Services running on them. As of May 16, 2019, Google Services cannot run on...
Unable to render forms in custom portlet anymore
legacy Troubleshooting
Issue You have some custom code (e.g. a portlet) which programmatically renders a form But after a patch level upgrade, this does not work anymore, the form is not rendered Environment DXP 7.2 Resolution It might be that...
Unable to use the Action button under Sites
legacy Troubleshooting
Issue Steps to Reproduce: 1) Manually deploy Liferay on Wildfly 8.2. 2) Start up the portal and navigate to Control Panel > Sites > Add blank site. 3) Click on any Action button with to the Sites. Actual Result: The...