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Platform Limitations
Platform Limitations Liferay Cloud and its services have some notable limitations, depending on your subscription level. Limitations with Liferay Cloud's infrastructure may change over time. ...
Published Date: May 9, 24, 7:01 PM
Upgrading to a High Availability Subscription
Upgrading to a High Availability Subscription In many cases, the standard subscription plan for Liferay Cloud is sufficient to ensure quality performance for a live project. As your needs change,...
Published Date: May 9, 24, 7:01 PM
Liferay Cloud Support
Liferay Cloud Support Liferay is committed to providing excellent service and customer experience. Liferay Cloud customers have several means to contact support, including opening a Support ticket...
Published Date: May 9, 24, 7:01 PM
Troubleshooting Tools and Resources
Troubleshooting Tools and Resources When you have an issue with your site, you need tools to diagnose and resolve technical issues quickly. Liferay Cloud provides you with tools and resources for...
Published Date: May 9, 24, 7:01 PM
Configuring Cross-Region Disaster Recovery
Configuring Cross-Region Disaster Recovery Liferay Cloud provides two ways for customers to take advantage of the Disaster Recovery (DR) procedure in the case of major incidents: Automatic Disaster...
Published Date: May 9, 24, 7:01 PM
Liferay Cloud Maintenance and Release Schedule
Liferay Cloud Maintenance and Release Schedule Liferay SaaS and PaaS both have a weekly maintenance and release schedule. Liferay Cloud uses a transparent and predictable release cadence to ensure...
Published Date: May 9, 24, 7:01 PM
Support Access
Support Access Support Access is an optional setting that expedites troubleshooting by giving Liferay engineers direct access to a Liferay Cloud project environment. Liferay Cloud administrators...
Published Date: May 9, 24, 7:01 PM
Understanding Service Stack Versions
Understanding Service Stack Versions The Liferay Cloud service stack represents the major version of all of the services in your Liferay Cloud environment. Each individual service may have a...
Published Date: May 9, 24, 7:01 PM
Support and Troubleshooting
Support and Troubleshooting Troubleshooting Troubleshooting Tools and Resources Reading Liferay Cloud Service Logs Shell Access Troubleshooting Services Disaster Recovery Overview ...
Published Date: May 9, 24, 7:01 PM
Liferay Cloud Support FAQs
Liferay Cloud Support FAQs Here are the answers to common questions pertaining to Liferay Cloud Support. Why isn't Liferay Cloud open source? Liferay is an open-source company, with open-source...
Published Date: May 9, 24, 7:01 PM
Creating Thread and Heap Dumps
Creating Thread and Heap Dumps When you are experiencing issues with your Liferay service's performance, you may need to take thread or heap dumps to help you or Liferay Cloud Support optimize your...
Published Date: May 9, 24, 7:01 PM
Disaster Recovery Overview
Disaster Recovery Overview Liferay Cloud offers two strategies for disaster recovery: Automatic and Cross-Region. Automatic Disaster Recovery Strategy Liferay Cloud performs automatic disaster...
Published Date: May 9, 24, 7:01 PM
Enabling Glowroot on PaaS
Enabling Glowroot on PaaS Liferay DXP 2023.Q4+/Portal 7.4 GA100+ Glowroot is included with Liferay in the /opt/liferay/glowroot folder. If you're running Liferay in a clustered environment,...
Published Date: Aug 10, 24, 3:47 PM
Liferay Cloud Platform Status
Liferay Cloud Platform Status The Liferay Cloud Platform is comprised of multiple systems. Users can view the status of Liferay Cloud Platform systems, incident history, and planned maintenance...
Published Date: May 9, 24, 7:01 PM
Reading Liferay Cloud Service Logs
Reading Liferay Cloud Service Logs Environment logs are crucial for diagnosing and resolving technical issues in a project. Liferay Cloud provides a variety of environment logs that users can...
Published Date: May 9, 24, 7:01 PM
Self-Healing
Self-Healing The self-healing functionality of Liferay Cloud detects if a service or application has become unresponsive and automatically initiates procedures to recover the unresponsive service....
Published Date: May 9, 24, 7:01 PM
Troubleshooting Services
Troubleshooting Services Services are the core of a Liferay Cloud environment. This article covers troubleshooting techniques that can be used to investigate and address issues that may arise with...
Published Date: May 9, 24, 7:01 PM
Shell Access
Shell Access The command-line tools in Liferay Cloud contribute to the developer's workflow by delivering speed, control, traceability, scripting, and automation capabilities. Shell access makes it...
Published Date: May 9, 24, 7:01 PM
Tuning Security Settings
Tuning Security Settings Here are a list of best practices for tightening and maintaining your Liferay PaaS project's security, including networking practices, data security, and general security...
Published Date: May 9, 24, 7:01 PM
Information Security and Liferay Cloud
Information Security and Liferay Cloud Liferay takes security on the cloud very seriously and has published the following documents on our compliance with the SOC 2 and ISO 27001:2013 standards: ...
Published Date: May 9, 24, 7:01 PM

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