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LCS Activation Page redirect
Issue The portal redirects automatically to the LCS Activation Page even with activation tokens deployed. Environment Liferay DXP 7.0+ Resolution  Regenerate the LCS tokens, but with "Liferay Instance Activation" option on 'Yes'. Once the tokens are regenerated with that option set to...
Calendar Event invitation mail is sent to the user before the approval of event
Issue If the workflow is applied for the Calendar Event, the user who is invited to that particular event gets an email invitation even before the approver approves the event. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and is fixed in...
Retrieving custom cache entity fails with error
Issue The custom cache entity we introduced to Liferay is inaccessible. We configured our custom cache in override-liferay-multi-vm-clustered.xml. When trying to access the custom cache entity from scripting console by:...
Tomcat trimSpaces feature breaks Liferay styling and functionalities
Issue When setting trimSpaces in tomcat-9.0.6/conf/web.xml: <init-param> <param-name>trimSpaces</param-name> <param-value>true</param-value> </init-param> some functionalities on the Liferay User Interface (buttons, styling) may be broken. Environment Portal 6.1+ Liferay DXP 7.0+...
How to remove unnecessary parts from the URL / shorten URL / make URL friendlier
Issue We would like to remove the web/guest part of the URL, to shorten it e.g. http://www.example.com/web/guest/home-> http://www.example.com/home  Environment Liferay Portal 6.2 Liferay DXP 7.0-7.4 Resolution The default public Site base URL is...
External images inside OpenOffice/LibreOffice document are not resolved when converted to PDF
Issue Upload to Document Library a new OpenOffice document with external link to image. Export the document to PDF. The document is converted to PDF but the image is blank. Environment Liferay DXP 7.0, 7.1, 7.2 with OpenOffice installed and running as external service. Resolution Go to...
Audience Targeting is deployed but unavailable
Issue After deploying and restarting, Audience Targeting is not available in site's Configuration > Audience Targeting. Tables corresponding to Audience Targeting are not created. Environment Liferay DXP 7.0, 7.1 Resolution Look out for a file...
Updating the Time Zone of All Users in your Instance
Introduction Liferay supports localization by language, time zone, and more. While Liferay has a default configuration for time zones, you can set the platform to use any standard time. After installing Liferay and creating all users, a company noticed that the instance and all users are...
Nested Applications portlet causes com.liferay.portal.kernel.servlet.NonSerializableObjectHandler on Weblogic
Issue When adding the Nested Applications to a page, the logs show the error com.liferay.portal.kernel.servlet.NonSerializableObjectHandler You can't add portlets to the Nested Applications Environment Liferay DXP 7.1 Weblogic R2 (12.2.1) Resolution Remove the...
How Liferay portal upgrades the content?
Issue The portlet id('s) which has included in the content of the web content portlet is not getting updated after upgrading the portal. Environment Liferay portal 6.2EE Liferay DXP 7.0 Resolution How Liferay works? Liferay will be upgraded the entire portal[Eg: 6.2] based on the source...
Change root context to custom context
Issue How to change the portal context from ROOT to something else? Can I append "xxx" to all the portal URL? Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Liferay Portal 6.2 JBoss EAP 7.1 / Tomcat 9.0 Resolution For JBoss, the following is an example of how...
No page can be displayed due to "Unsupported template" errors
Issue DXP may not be able to display any portal pages due to HTTP 500 status as well as showing this error on the interface: An unexpected system error occurred. Unsupported template manager ftl and this one in the Liferay logs: ERROR [main][LayoutTemplateLocalServiceImpl:523] Unable to...
How to know which of the nodes is being displayed
Issue On a cluster environment, sometimes its helpful to know in which of the nodes you are. This could be useful to check the load balanced or cluster replication issues. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 Resolution Set the following property to true:...
How to resolve deployment issues following the installation of Fix Pack DXP-12 for Liferay DXP 7.1
Issue Please bear in mind that special considerations should be taken after applying the Fix Pack 12 (DXP-12). After the installation of DXP-12, it has been reported that deployment errors related to several core components will throw the following errors:...
Work folder under Liferay Home
Issue After upgrading to Liferay DXP we noticed that a work folder is created in {Liferay_Home}, in addition to {Tomcat_Home}/work directory. Is this the normal behaviour? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution {Liferay_Home/work} got introduced in Liferay...
Restarting JBoss node hangs at JGroups.connect() when using multicast
Issue If I have a multinode cluster using multicast replication, and I set  multicast.group.address["cluster-link-udp"] Restarting a node sometimes hangs when initializing JGroups channels. Environment Liferay DXP 7.1 JBoss EAP 7.1 Multicast replication Resolution Eliminate the line from...
'Link to URL' page type doesn't work for relative urls
Issue While creating a page of type 'Link to URL', If Absolute URL is given, the page is created successfully and is redirected to the respective link. If Relative URL like "/web/guest/e-learning1" is given, the page is created successfully but is not redirected to the respective link...
WildFly Bundles for DXP 7.1 and Above
Issue Why am I not able to find a WildFly bundle download for DXP 7.1? Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Starting with Liferay DXP 7.1 SP2, Liferay will no longer be releasing Wildfly bundles. This will apply to all Service Packs and GAs moving forward and all...
Changes to the Site Template
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a function to change a site template created from a site...
Failed upgrade process for module com.liferay.dynamic.data.mapping.service - Nested exception: Content is not allowed in prolog.
Issue After a seemingly successful upgrade to Liferay DXP 7.1 the following error is showing up in the logs while starting the DXP bundle: Failed upgrade process for module com.liferay.dynamic.data.mapping.service  com.liferay.portal.kernel.upgrade.UpgradeException:...

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