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Returns
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Published Date: Dec 7, 2024 12:07 AM
Enabling or Disabling Order Workflows
Enabling or Disabling Order Workflows Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order before it can be...
Published Date: May 9, 2024 6:46 PM
Approving or Rejecting Orders in Order Workflows
Approving or Rejecting Orders in Order Workflows Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before it can be processed. This article...
Published Date: May 9, 2024 6:46 PM
Order Management Statuses Reference Guide
Order Management Statuses Reference Guide Liferay Commerce 2.0 Every order in Liferay Commerce has order information and order management statuses associated with it. This article reviews the...
Published Date: May 9, 2024 6:46 PM
Orders Menu Reference Guide
Orders Menu Reference Guide Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, click the Global Applications button → Commerce → Orders. Navigate...
Published Date: May 9, 2024 6:46 PM
Order Splitting
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting was released behind a release feature flag in Liferay DXP 7.4 U84/GA84. It was made Generally Available (GA) in 2024.Q1/GA112. ...
Published Date: May 9, 2024 6:46 PM
Adding Reasons for Returns
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Published Date: Dec 7, 2024 12:07 AM
Creating a Return
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Published Date: Dec 7, 2024 12:07 AM
Subscriptions
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Published Date: May 9, 2024 6:46 PM
Supplier Account
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Published Date: May 9, 2024 6:46 PM
Shipments
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Published Date: May 9, 2024 6:46 PM
Shipment Life Cycle Overview
Shipment Life Cycle Overview There are four stages for a shipment. Processing Ready to Ship Shipped Delivered Starting with Liferay DXP 7.4 U30/GA30, each shipment has an external reference...
Published Date: May 9, 2024 6:46 PM
Creating a Shipment
Creating a Shipment Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the Processing phase. Creating a New...
Published Date: May 9, 2024 6:46 PM
Returns Workflow
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Published Date: Dec 7, 2024 12:07 AM
Canceling a Shipment
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Published Date: May 9, 2024 6:46 PM
Shipments Management Reference Guide
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Published Date: May 9, 2024 6:46 PM
Subscription Administration Reference Guide
Subscription Administration Reference Guide Subscriptions are managed in the Subscriptions menu in the Global Applications. This article describes the various functions and fields available in the...
Published Date: May 9, 2024 6:46 PM
Terms and Conditions
Terms and Conditions Liferay supports adding Terms and Conditions to an order through Payment and Delivery Terms. These are conditions upon which the buyer and seller both must agree. Payment Terms...
Published Date: May 9, 2024 6:46 PM
Managing Subscriptions
Managing Subscriptions In Liferay, you can manage orders and subscriptions under the Global Applications menu. Open the Global Applications (Applications Menu icon) menu and navigate to Commerce...
Published Date: May 9, 2024 6:46 PM
Suppliers
Suppliers Liferay DXP 7.4 U84+/GA84+ Using Liferay's out-of-the-box supplier account type, you can cater to suppliers and their specific needs. Additionally, you can use the out-of-the-box...
Published Date: May 9, 2024 6:46 PM

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